Sharon Crosland
Head of Corporate Affairs at MyCSP Ltd- Claim this Profile
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Bio
Sheriden Davy
Sharon has an abundance of strengths which ensure here compliance oversight abilities are second to none - her overwhelming characteristics include: 1) being analytical 2) having the ability to communicate with the business at all levels 3) has a great understanding of the whole regulatory environment within which the firm operates 4) has the ability to pay close attention to detail 5) she is inventive and creative 6) she is a good "PR" person - able to sell the concept of compliance 7) Sharon is quick to learn and adapt to new situations 8) is commercially sensitive and pragmatic enough to take a risk based approach when making decisions that affect the business 9) skilled in the art of persuasion 10) customer service focussed 11) is patient - and has the gravitas and authority so that the business are more inclined to take on her views 12) Sharon is particularly savvy on techniques to combat both fraud and financial crime within pensions Sharon is hugely enthusiastic about her work and I was privileged to work with her.
Sheriden Davy
Sharon has an abundance of strengths which ensure here compliance oversight abilities are second to none - her overwhelming characteristics include: 1) being analytical 2) having the ability to communicate with the business at all levels 3) has a great understanding of the whole regulatory environment within which the firm operates 4) has the ability to pay close attention to detail 5) she is inventive and creative 6) she is a good PR person - able to sell the concept of compliance 7) Sharon is quick to learn and adapt to new situations 8) is commercially sensitive and pragmatic enough to take a risk based approach when making decisions that affect the business 9) skilled in the art of persuasion 10) customer service focussed 11) is patient - and has the gravitas and authority so that the business are more inclined to take on her views Sharon is also more than technically savvy in the areas of mitigating fraud risk and combating financial crime in pensions. Sharon is hugely enthusiastic about her work and I was privileged to work with her.
Sheriden Davy
Sharon has an abundance of strengths which ensure here compliance oversight abilities are second to none - her overwhelming characteristics include: 1) being analytical 2) having the ability to communicate with the business at all levels 3) has a great understanding of the whole regulatory environment within which the firm operates 4) has the ability to pay close attention to detail 5) she is inventive and creative 6) she is a good "PR" person - able to sell the concept of compliance 7) Sharon is quick to learn and adapt to new situations 8) is commercially sensitive and pragmatic enough to take a risk based approach when making decisions that affect the business 9) skilled in the art of persuasion 10) customer service focussed 11) is patient - and has the gravitas and authority so that the business are more inclined to take on her views 12) Sharon is particularly savvy on techniques to combat both fraud and financial crime within pensions Sharon is hugely enthusiastic about her work and I was privileged to work with her.
Sheriden Davy
Sharon has an abundance of strengths which ensure here compliance oversight abilities are second to none - her overwhelming characteristics include: 1) being analytical 2) having the ability to communicate with the business at all levels 3) has a great understanding of the whole regulatory environment within which the firm operates 4) has the ability to pay close attention to detail 5) she is inventive and creative 6) she is a good PR person - able to sell the concept of compliance 7) Sharon is quick to learn and adapt to new situations 8) is commercially sensitive and pragmatic enough to take a risk based approach when making decisions that affect the business 9) skilled in the art of persuasion 10) customer service focussed 11) is patient - and has the gravitas and authority so that the business are more inclined to take on her views Sharon is also more than technically savvy in the areas of mitigating fraud risk and combating financial crime in pensions. Sharon is hugely enthusiastic about her work and I was privileged to work with her.
Sheriden Davy
Sharon has an abundance of strengths which ensure here compliance oversight abilities are second to none - her overwhelming characteristics include: 1) being analytical 2) having the ability to communicate with the business at all levels 3) has a great understanding of the whole regulatory environment within which the firm operates 4) has the ability to pay close attention to detail 5) she is inventive and creative 6) she is a good "PR" person - able to sell the concept of compliance 7) Sharon is quick to learn and adapt to new situations 8) is commercially sensitive and pragmatic enough to take a risk based approach when making decisions that affect the business 9) skilled in the art of persuasion 10) customer service focussed 11) is patient - and has the gravitas and authority so that the business are more inclined to take on her views 12) Sharon is particularly savvy on techniques to combat both fraud and financial crime within pensions Sharon is hugely enthusiastic about her work and I was privileged to work with her.
Sheriden Davy
Sharon has an abundance of strengths which ensure here compliance oversight abilities are second to none - her overwhelming characteristics include: 1) being analytical 2) having the ability to communicate with the business at all levels 3) has a great understanding of the whole regulatory environment within which the firm operates 4) has the ability to pay close attention to detail 5) she is inventive and creative 6) she is a good PR person - able to sell the concept of compliance 7) Sharon is quick to learn and adapt to new situations 8) is commercially sensitive and pragmatic enough to take a risk based approach when making decisions that affect the business 9) skilled in the art of persuasion 10) customer service focussed 11) is patient - and has the gravitas and authority so that the business are more inclined to take on her views Sharon is also more than technically savvy in the areas of mitigating fraud risk and combating financial crime in pensions. Sharon is hugely enthusiastic about her work and I was privileged to work with her.
Sheriden Davy
Sharon has an abundance of strengths which ensure here compliance oversight abilities are second to none - her overwhelming characteristics include: 1) being analytical 2) having the ability to communicate with the business at all levels 3) has a great understanding of the whole regulatory environment within which the firm operates 4) has the ability to pay close attention to detail 5) she is inventive and creative 6) she is a good "PR" person - able to sell the concept of compliance 7) Sharon is quick to learn and adapt to new situations 8) is commercially sensitive and pragmatic enough to take a risk based approach when making decisions that affect the business 9) skilled in the art of persuasion 10) customer service focussed 11) is patient - and has the gravitas and authority so that the business are more inclined to take on her views 12) Sharon is particularly savvy on techniques to combat both fraud and financial crime within pensions Sharon is hugely enthusiastic about her work and I was privileged to work with her.
Sheriden Davy
Sharon has an abundance of strengths which ensure here compliance oversight abilities are second to none - her overwhelming characteristics include: 1) being analytical 2) having the ability to communicate with the business at all levels 3) has a great understanding of the whole regulatory environment within which the firm operates 4) has the ability to pay close attention to detail 5) she is inventive and creative 6) she is a good PR person - able to sell the concept of compliance 7) Sharon is quick to learn and adapt to new situations 8) is commercially sensitive and pragmatic enough to take a risk based approach when making decisions that affect the business 9) skilled in the art of persuasion 10) customer service focussed 11) is patient - and has the gravitas and authority so that the business are more inclined to take on her views Sharon is also more than technically savvy in the areas of mitigating fraud risk and combating financial crime in pensions. Sharon is hugely enthusiastic about her work and I was privileged to work with her.
Experience
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MyCSP Ltd
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United Kingdom
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Financial Services
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100 - 200 Employee
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Head of Corporate Affairs
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Sep 2012 - Present
All company secretarial services and management of legal services & budgetDeveloping the company scorecard and producing Board reports & papersResponsible for regulatory compliance,risk management & financial crimeLead on conduct & ethics Contract management & compliance for all customer contractsProvision of business intelligence & customer insight to the company including member segmentation and development of value propositions; development of the company scorecardDeveloping customer engagement & management systemsLeading corporate communications, press, PR, social media and marketingLeading internal communicationsManaging company IPRSupporting employee ownership and mutual ways of workingSecretary to the company Group Life SchemeLeading our corporate social responsibility programme and Community FundManaging key budgets and non financial resources
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Company Secretary & Mutual Guardian
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Aug 2010 - Present
A key member of the management team that led the in house team into the mutual private sector company. Responsible for:All company secretarial services to main Board and Trustee Company, including management of external legal services and budget; management of appointments and Board planning Regulatory Compliance & Corporate Governance, created and implemented governance & compliance frameworkManagement of company IPRProvision of Business Intelligence to the company, including the development & management of the customer insight and the customer engagement framework; development of the company balanced scorecardLeading Internal Communications including the development of overall employee engagement frameworkResponsible for cultural development & leading culture change - carried out initial cultural audit and developed culture change programmeProviding technical input into the selection of the company pension scheme and ensured member views were considered; provided technical & member insight for the development of the investment strategySupporting employee ownership and mutual ways of workingSecretary to the company Group Life SchemeManagement of £1m+ budget
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Department for Work and Pensions (DWP)
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United Kingdom
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Government Administration
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700 & Above Employee
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PADA/ NEST Policy, Insight and Transition
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Jan 2007 - Jul 2010
Initially responsible for setting up the PADA organisation, designing all governance and organisational policies.Acted as company secretary and head of corporate services & governance with responsibility for HR (including selection & management of Board members, key leaders and company pension provider), corporate communications, business planning & performance, facilities, IT & governance functions.Responsible for scheme legislation and advising Government on relevant pensions legislation in support of automatic enrolmentDesigned the legal framework for the NEST scheme ensuring it meets policy objectives and could be delivered within the charges cap whilst meeting future member needs. Worked on financial crime and anti money laundering frameworks, as well as scheme risks and compliance.controls.Lead the customer insight programme providing critical customer insight to a range of departments including development of the overall customer propositions, product development, charges, annuities offer, investment & marketing Management of £1m+ budget
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Policy & Project Manager
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1990 - 2007
Prince2 qualified project & programme manager working on key policy development in a number of high profile areas in social policy including:Programme lead for DWP older people strategy including acting as Direct Gov Franchise Director for older people & designing and implementing the LinKAge + programme across 8 local customer led multi agency partnerships; set up national customer advisory forum; management of £10m+ budgetPension strategy - customer strategy, responsible for developing customer insight, customer value propositions, channel strategy and performance framework for government pensions; national customer lead on major pensions transformation programme inc delivery of customer research projects, mystery shopping programmeDevelopment of Independent Living Fund policy and other anti-poverty programmes; management of significant financial and non financial resourcesSocial security methods of payment strategySocial Fund policy & product manager responsible for delivery of all sytems and processes including accounts for HMG's £multi million national loans and grants scheme - achieved first ever unqualified accountsDSS electronic government strategy & delivery programmeFraud policy & legislation, and investigation, prosecutions workVarious front line operational roles
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Community
