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Experience

    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Author
      • Apr 2020 - Present

    • Agency Intern
      • Jul 2021 - Jul 2022

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Operations Manager
      • Dec 2015 - Jul 2021
    • United States
    • Hospitals and Health Care
    • Health Information Management Clerk II
      • Dec 2012 - Dec 2015

      While I started as a medical records clerk, scanning paper records and fulfilling medical record requests through Mercy Clinics in the Des Moines area, I had the great fortune to be given further opportunities for special projects within the greater CHI entity. I was selected to participate in LEAN training to streamline our department and create team procedures to assist our team in productivity, organization, and consistency. While I started as a medical records clerk, scanning paper records and fulfilling medical record requests through Mercy Clinics in the Des Moines area, I had the great fortune to be given further opportunities for special projects within the greater CHI entity. I was selected to participate in LEAN training to streamline our department and create team procedures to assist our team in productivity, organization, and consistency.

    • Mexico
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Guest Service Team Lead
      • May 2008 - Nov 2011

      My career at Target was an exceptional learning experience. I was hired in the photo lab and as a cashier, but was eager to learn more skills. I trained at the Guest Service Desk and became the first front-end Guest Service Attendant at the Southridge store and was a trainer for all front-end positions, including cashier, guest service desk, and food avenue. With the help of some of the most generous mentors, I became a Guest Service Team Lead, adding interviewing, scheduling and supervisory skills.

Education

  • University of Northern Iowa
    Communications
    1990 - 1992

Community

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