Experience

PEAPSL Consultancy

• Trinidad and Tobago
• Professional Training and Coaching
• 1 - 100 Employee

• EAP Counselor

  • Mar 2017 - Present

  • Deliver assessment and counseling services on range of issues, including stress management; substance abuse; managing peer and family relationships; management of other personal, work-related, and academic issues; managing depression and anxiety; and working with suicidal persons. Related case management activities.• Work within referral network to provide holistic service to clients, with follow-up care.• Serve as account manager for assigned client organizations.• Provide organizational needs assessment and tailoring of training solutions, change management response during organizational restructuring, recommendations on appropriate critical incident stress management (CISM) services to be activated, return to work issues and management/supervisory consultation process.• Consult, coordinate and deliver CISM services in response to major traumatic incidents.• Provide consulting and debriefing services in response to non-trauma situations • Design and deliver training on wide range of issues impacting performance, productivity, and overall well-being.• Design and deliver management/supervisory training on the scope of EAP and how to make a management/supervisory referral.• Design and deliver CISM-informed training programs to support organizational teams and departments impacted by COVID-19.• Previously served as acting clinical director• Previously designed data management system that generated statistical reports used to write organizational reports. • Previously acted as liaison with EAP Expert to implement software within organization.



Petrotrin EAP Services Limited

• EAP Counselor

  • Jul 2001 - Mar 2017

  • Deliver assessment and counseling services on range of issues and performed related case management activities• Work within referral network to provide holistic service to clients, with follow-up care• Serve as account manager for assigned client organizations• Provide organizational needs assessment and tailoring of training solutions• Consult, coordinate and deliver CISM services in response to major traumatic incidents• Provide consulting and debriefing services in response to non-trauma situations • Design and deliver training on wide range of issues impacting performance, productivity, and overall well-being• Design and deliver management/supervisory training on the scope of EAP and how to make a management/supervisory referral• Previously served as acting clinical director• Previously designed data management system that generated statistical reports used to write organizational reports.• Previously acted as liaison with EAP Expert to implement software within organization.

• EAP Counselor

  • Apr 1998 - Jun 2001

  • Deliver assessment and counseling services on range of issues and perform related case management activities• Work within referral network to provide holistic service to clients, with follow-up care.• Serve as account manager for assigned client organizations• Provide organizational needs assessment and tailoring of training solutions• Consult, coordinate and deliver CISM services in response to major traumatic incidents• Provide consulting and debriefing services in response to non-trauma situations • Design and deliver training on wide range of issues impacting performance, productivity, and overall well-being• Design and deliver management/supervisory training on the scope of EAP and how to make a management/supervisory referral• Previously served as acting clinical director