Sharon Benson
Development Specialist at Central Mutual Insurance Co- Claim this Profile
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Bio
Experience
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Central Mutual Insurance Co
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United States
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Insurance
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1 - 100 Employee
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Development Specialist
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Jun 2017 - Present
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HMB
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Senior IT Analyst
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Mar 2010 - Jun 2017
Lead IT Analyst for DIS Billing application for Columbia Gas (aka Nisource). Lead IT Analyst for DIS Billing application for Columbia Gas (aka Nisource).
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Advisory IT Specialist
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May 2007 - Mar 2010
My role entailed: Supporting the DIS (residential customers) billing system, which also includes the Miscellaneous Revenue Account (MRA) billing system, the Billing Adjustments system and the Rates,PGA's and Taxes system, as the subject matter expert. Lead and coordinate the activities of five off- shore programmers. Primary technical contact for the business for all DIS billing related issues. Project manager on all projects related to enhancements and development… Show more My role entailed: Supporting the DIS (residential customers) billing system, which also includes the Miscellaneous Revenue Account (MRA) billing system, the Billing Adjustments system and the Rates,PGA's and Taxes system, as the subject matter expert. Lead and coordinate the activities of five off- shore programmers. Primary technical contact for the business for all DIS billing related issues. Project manager on all projects related to enhancements and development of all the DIS billing systems. This includes involvement in all phases of project development. Show less My role entailed: Supporting the DIS (residential customers) billing system, which also includes the Miscellaneous Revenue Account (MRA) billing system, the Billing Adjustments system and the Rates,PGA's and Taxes system, as the subject matter expert. Lead and coordinate the activities of five off- shore programmers. Primary technical contact for the business for all DIS billing related issues. Project manager on all projects related to enhancements and development… Show more My role entailed: Supporting the DIS (residential customers) billing system, which also includes the Miscellaneous Revenue Account (MRA) billing system, the Billing Adjustments system and the Rates,PGA's and Taxes system, as the subject matter expert. Lead and coordinate the activities of five off- shore programmers. Primary technical contact for the business for all DIS billing related issues. Project manager on all projects related to enhancements and development of all the DIS billing systems. This includes involvement in all phases of project development. Show less
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IT Technical Lead
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Mar 2006 - May 2007
I supported the batch mainframe Customer Information File system (COBOL, DB2) at Nationwide Insurance. This was a contract position. My role there entailed: Technical lead in a group of four other programmers supporting over 100 jobs that maintained the "legacy" Customer Information File system that contained policy and contact information for all Nationwide policyholders. Within one month after being hired, was sole on call support for over 100 batch jobs. On call… Show more I supported the batch mainframe Customer Information File system (COBOL, DB2) at Nationwide Insurance. This was a contract position. My role there entailed: Technical lead in a group of four other programmers supporting over 100 jobs that maintained the "legacy" Customer Information File system that contained policy and contact information for all Nationwide policyholders. Within one month after being hired, was sole on call support for over 100 batch jobs. On call support was 24/7. Participated in contractor interviews for the group in order to provide a technical interview. Improved the "householding" process which is a process of connecting policyholders together by physical address or relationship. By executing a series of scans and data requests on the database we were better able to make connections with policyholders and update their profiles to indicate these connections. Show less I supported the batch mainframe Customer Information File system (COBOL, DB2) at Nationwide Insurance. This was a contract position. My role there entailed: Technical lead in a group of four other programmers supporting over 100 jobs that maintained the "legacy" Customer Information File system that contained policy and contact information for all Nationwide policyholders. Within one month after being hired, was sole on call support for over 100 batch jobs. On call… Show more I supported the batch mainframe Customer Information File system (COBOL, DB2) at Nationwide Insurance. This was a contract position. My role there entailed: Technical lead in a group of four other programmers supporting over 100 jobs that maintained the "legacy" Customer Information File system that contained policy and contact information for all Nationwide policyholders. Within one month after being hired, was sole on call support for over 100 batch jobs. On call support was 24/7. Participated in contractor interviews for the group in order to provide a technical interview. Improved the "householding" process which is a process of connecting policyholders together by physical address or relationship. By executing a series of scans and data requests on the database we were better able to make connections with policyholders and update their profiles to indicate these connections. Show less
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Nisource accountAdvisory IT Specialist
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Jul 2005 - Mar 2006
I supported the batch DIS (residential customers) billing system as a subject matter expert. (See job description above I supported the batch DIS (residential customers) billing system as a subject matter expert. (See job description above
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NiSource
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United States
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Utilities
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700 & Above Employee
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Sr. Developer
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Oct 1997 - Jul 2005
I supported the batch DIS (residential customers) billing system (batch mainframe COBOL, CICS, IMS, DB2 I supported the batch DIS (residential customers) billing system (batch mainframe COBOL, CICS, IMS, DB2
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Education
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Columbus State Community College
Associate of Applied Science, Computer Science -
Ohio State University
Zoology