Experience

Mihlfeld & Associates

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Operations Co-Manager

  • Feb 2020 - Present



Inspiring Shifts

• Missouri & Colorado

• Life Coach & Equine Coaching Faciliator

  • Jan 2017 - Mar 2022



Mihlfeld & Associates

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Implementation Manager-Project Manager

  • 2005 - 2016

  Analyzed prospective customers presented to company from sales representatives. Determined resources required to allocate toward potential new business, ascertained revenue potential, and factored in business objectives. Spearheaded intercompany meetings to determine any additional opportunities for revenue, and provided recommendations regarding whether or not to proceed with sales cycle. Conducted interviews with primary contacts in multiple customer departments to obtain information concerning needs, work processes, and decision-making protocol in order for company programmers to customize software and meet customer specifications in each department. Determined employees requiring online access to company website. Began training customer contacts regarding online tools. Orchestrated entire, step-by-step in-house implementation of extremely complex process requiring large amount of company resources. Maintained understanding of each employee’s job duties, length of time required to perform responsibilities, and capabilities/limits of each team member and department. Ensured company possessed needed expertise and correct number of workers to effectively manage requirements of new accounts. Confirmed ability of each associate to attain all deadlines. Communicated with key contacts throughout programming development phase to ensure continued accurate understanding of processes. Participated in mining massive amounts of client data in order to identify all revenue opportunities, develop strategies, and ascertain internal resource expenditures versus revenue opportunities. Analyzed and organized information into useable formats and categories to ensure customers understood value of services offered. Developed internal process to ensure proper data entry, testing, and managing of generated documents. Show less



Noble

• United States
• Advertising Services
• 300 - 400 Employee

• Senior Account Manager

  • Mar 1997 - Sep 2002

  Account Manager, Strategic Planning, Budget Management, Scheduling. Key Clients include Kellogg's, Tyson Foods, Mrs. Smith's, Campbell's Foodservice Determined and documented detailed strategic operations/marketing plans and objectives. Ensured myriad of staff individually prepared accurate and complete estimates for personal portion of project budget as needed. Controlled accountability of each individual to adhere to budget. Directed or participated in problem resolution process as obstacles arose. Perpetually communicated all issues and changes to all parties involved. Constantly updated schedules while continuing to confirm attainment of final customer deadlines. Determined and documented detailed strategic operations/marketing plans and objectives. Actively participated as member of marketing team toward execution of numerous marketing projects, such as advertising, direct mail, product sheets, promotions, postcards, posters, game cards, and premiums. Performed market research and investigations, attended research interviews, developed brand identity, determined revenue sources and potential, executed competitive analyses, assisted with new product development, oversaw photo shoots nationwide, facilitated media placement in nationwide publications, and created comprehensive marketing/sales packages with customizable tools and promotion ideas for sales representatives. Evaluated creative ideas and finished pieces against strategy to ensure attainment of objectives. Designed new programs to generate new business and grow existing customer base Show less