sharon banda

Retail Operations Executive at Allied Mobile Communication
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Contact Information
us****@****om
(386) 825-5501
Location
Zambia, ZM
Languages
  • English -
  • Tonga -
  • Bemba -
  • nyanja -
Skills

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Credentials

  • Diploma in Management studies
    -

Experience

  • Allied Mobile Communication
    • Telecommunications
    • 1 - 100 Employee
    • Retail Operations Executive
      • Nov 2014 - Present

      • • Stock replenishment of all stores • Reporting - Daily stock on hand report - Monthly reports for all repairs • Daily cycle counts for all the stores • Reconciliation of Mobile Top Up, Scratch cards and Stock • Dealer order processing through POD storage and filling • Book and dispatch devices brought for repairs • Manage event logistics with in house driver and courier company • Take new customer requirements as and when necessary and communicate to Head Office • Clear stock as required for the stores • Compile credit notes • Attending meetings with dealers when need arises • Provide training to both new and old staff with regards to company processes and reverse logistics for devices • Ensure customer satisfaction is met through a seamless process of logistics Show less

  • African Grey Insurance
    • Zambia
    • Insurance
    • 1 - 100 Employee
    • Administrative Assistant and Assistant underwriter
      • Feb 2014 - Oct 2014

      • • Providing office support to ensure efficient and effective running of the organization. • Manage and record both incoming and outgoing calls. • Receive and send out emails and mails • Issue cover notes for both motor and non-motor • Ensuring daily and weekly sales reports are submitted on time to management. • Managing Leave records for staff • Making accommodation and travel arrangements for the Executive Committee • Maintaining both manual and computer based filing system • Typing of any other correspondence • Procuring of office supplies • Maintaining and updating company Inventory system • Ensuring all office equipment and furniture are in good condition • Handling HR Issues such as recruitment process, personal files and other administrative issues Show less

  • Comnet International ltd
    • Software Development
    • Administration Assistant
      • Jan 2012 - Mar 2013

      • • In charge of recording log sheets for the company vehicles and giving a report monthly to management and all other departments as required. • Providing office support to ensure efficient and effective running of the organization. • Manage sales and Distribution activities as well as maintain a good distributor relation • Manage, develop and motivate sales agents. • Ensure dominance of Point of Sale material in all trade channels, according to the company Standard. • Monitor Competitor activities within the region and advise marketing team on promotional needs. • Managing Leave records for staff • Making accommodation arrangements for the Executive Committee • Maintaining both manual and computer based filing system • Take down Minutes during Executive Committee Meetings • Typing of any other correspondence • Procuring of office supplies for Managing Director’s office • Ensuring that all equipment are labeled • Ensuring all office equipment and furniture are in good condition • Handling HR Issues such as recruitment process, personal files and other administrative issues Show less

  • TruckWorld Parts Ltd
    • Sales Assistant
      • Mar 2008 - 2011

      • • General sales of spare parts. • Daily and Monthly stock taking • Giving out quotations and invoices to clients. • Recording orders needed to be imported for clients. • Handling daily cash transaction with customers. • Setting up the cash register. • Compile and maintained non-monetary reports and records. • Offer customers carry-out service at the completion of transactions. • General Book keeping. • Responsible for performing training for all new Cashiers. • Balanced cash drawer and prepared bank deposits on a daily basis • Record weekly receipts and daily cash balance. Show less

Education

  • Insurance Business
    Insurance
    2014 - 2014
  • NIPA
    Diploma in Management Studies, Business Administration and Management, General
    2008 - 2010
  • David Kaunda Technical School.
    Secondary School Certificate, GCE
    1996 - 1999

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