Data Annotator

• Jan 2021 - Present

Account Executive

• Jun 2018 - Jul 2020

• Established clear ownership of projects and ensured I always provided timely feedback on the job. I also ensured that team members had the tools needed.• Consistently met deadlines by continuous progress tracking and project reviews.• Proactively assessed project issues and identified solutions to meet productivity, quality and customer goals. • Promptly communicated project status and escalated issues and risks to Management • Established clear ownership of projects and ensured I always provided timely feedback on the job. I also ensured that team members had the tools needed.• Consistently met deadlines by continuous progress tracking and project reviews.• Proactively assessed project issues and identified solutions to meet productivity, quality and customer goals. • Promptly communicated project status and escalated issues and risks to Management

Customer Service Agent

• Sep 2018 - Dec 2018

• Promptly resolved customer related issues via phone calls, mails, chats. Provided appropriate solutions and alternatives to customers and followed up to ensure resolution of their issues. • Liaised with other departments to ensure optimum customer satisfaction.• Maintained solid customer relationships by handling questions and concerns with speed, a positive attitude, empathy and professionalism • Promptly resolved customer related issues via phone calls, mails, chats. Provided appropriate solutions and alternatives to customers and followed up to ensure resolution of their issues. • Liaised with other departments to ensure optimum customer satisfaction.• Maintained solid customer relationships by handling questions and concerns with speed, a positive attitude, empathy and professionalism

Risk Consultant

• Oct 2017 - Jan 2018

• Provided assurance of compliance to documented procedures and regulatory requirements • Documented reports on issues noted whilst on field • Provided assurance of compliance to documented procedures and regulatory requirements • Documented reports on issues noted whilst on field

PA

• Dec 2016 - Mar 2017

First Level Support Officer

• Jan 2016 - Nov 2016

Served as first level support officer to agencies and ministries under Lagos state government.Uploaded and updated the figures of the state budget Served as first level support officer to agencies and ministries under Lagos state government.Uploaded and updated the figures of the state budget

Industrial Trainee

• Feb 2014 - Aug 2014