Human Resources Director

• Oct 2022 - Present

Oversee, manage, and ensure delivery of programs to continuously improve the employee life cycle: attraction, deployment, development, performance, rewards, and exit. Establish and continuously improve programs, practices and policies which serve the needs of the business, the needs of employees, and ensure we are in current legal compliance. Collaborates with senior leadership on organizational strategy for human resources to support business objectives. Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs. Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. Conducts research and analysis of organizational trends including review of reports and metrics from the organization’s human resource information system (HRIS) or talent management system. Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management. Manages the day-to-day function of the HR department. Facilitates professional development, training, and certification activities for HR staff. Show less

Human Resources Manager, North America

• Mar 2019 - Oct 2022

Manage, develop, and provide delivery of the HR programs for North America, which includes employee relations, learning and development, and talent management. Provides leadership of regional learning and development strategy in coordination with the global curriculum determining training, vendor relationships, marketing and coordination of all courses. Provide strategic consultation on HR matters for the North America region. Establish, promote, and manage talent identification and development programs for the North America region, including performance management, talent review, succession planning, developmental planning and strategic initiatives targeting identified talent pools. Provide leadership in all matters relating to employee relations programs, legal compliant policies and other efforts toward the development and maintenance of effective and productive work environments for North America. Show less

Employee Relations

• Nov 2018 - Mar 2019

Provided excellent HR leadership to employees and managers on a broad range of various HR subject matters related to employee relations. Provided employee, manager, and leader consultation, coaching and advising to resolve multiple talent related needs and concerns. Partnered with People Operation teams, HRBP, COE teams to ensure successful execution and implementation of business HR org programs and initiatives. Addressed root causes of performance management and low and high risk employee relations issues and other coaching needs. Coached, counseled, guided managers through performance improvement plans and other performance behavioral concerns. Handled employee relations investigations and reduction-in-force. Show less

Assistant Director Of Human Resources

• Oct 2015 - Nov 2018

Manages all compensation and benefits programs, policies and procedures, human resources information, including but not limited to job evaluation, job classification/reclassification, salary structures for all employees, welfare plans (health, dental, life and other voluntary plans) and the Human Resources Information System for the City of Raleigh. Identify and analyze the Human Resource needs of the organization. Serve as strategic partner and advisor to Assistant City Managers and other senior management teams. Provide recommendations for departmental or organizational change based on needs assessments. Provides oversight for employee relations, grievances, training, and recruitment. Responsible for contracts, requests for proposals, and 4.3 million budget Show less

Human Resources Generalist

• Feb 2013 - Oct 2015

Human Resources Administrator

• Dec 2006 - Feb 2013

Personnel Analyst

• Jan 2005 - Dec 2006

Human Resources Director

• Jul 1999 - Dec 2004