Sharmine Felix
Account Manager at MTFX- Claim this Profile
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Bio
Experience
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MTFX
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Canada
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Financial Services
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1 - 100 Employee
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Account Manager
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Nov 2021 - Present
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Safeway Cargo Transport
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Toronto, Ontario, Canada
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Co-Owner / Operator
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Apr 2020 - Present
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TD
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Canada
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Banking
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700 & Above Employee
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Easy line Specialist
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Jun 2021 - Nov 2021
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Bespoke Metrics Inc.
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Canada
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Software Development
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1 - 100 Employee
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Account Manager
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Jan 2020 - Apr 2020
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Client Services
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Jul 2019 - Jan 2020
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BMO
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Canada
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Financial Services
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700 & Above Employee
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Financial Services Manager
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Dec 2018 - Jun 2019
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Scotiabank
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Canada
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Banking
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700 & Above Employee
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Financial Advisor
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Jun 2018 - Dec 2018
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BMO
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Canada
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Financial Services
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700 & Above Employee
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Customer Service Representative
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Dec 2015 - Jun 2018
- Received superior customer service satisfaction scores for consecutive months. - Maintained confidentiality of bank records and client information. - Maintained friendly and professional customer interactions. - Assessed client’s financial situations to develop strategic financial planning solutions. - Executed customer transactions, including deposits, withdrawals, money orders, cheques etc. - Received superior customer service satisfaction scores for consecutive months. - Maintained confidentiality of bank records and client information. - Maintained friendly and professional customer interactions. - Assessed client’s financial situations to develop strategic financial planning solutions. - Executed customer transactions, including deposits, withdrawals, money orders, cheques etc.
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Cineplex
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Canada
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Entertainment Providers
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700 & Above Employee
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Customer Service Representative
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Nov 2013 - Sep 2015
- Maintained high standards of customer service during high-volume, fast-passed operations. - Followed food safety procedures according to company policies and health and sanitation regulations. - Maintained high standards of customer service during high-volume, fast-passed operations. - Followed food safety procedures according to company policies and health and sanitation regulations.
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Education
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George Brown College
Business/Commerce, General