Sharmin Romero

Client Success Manager at Freedom Makers Virtual Assistant Services
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Contact Information
Location
Kerrville, Texas, United States, US
Languages
  • English -

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Experience

    • Client Success Manager
      • Feb 2022 - Present

    • Independent Contractor
      • Jun 2016 - Present

      Variety of virtual assistant jobs to include:- Evaluation of software systems for business use- Recruiting for large landscaping company; screened applicants for experience, working with hiring managers to ensure expedient flow of applicants. - Managing robust recruiting database with over 2,500 personnel and applicants - Analysis regarding veteran and H2B hiring, and mobile app use for increased efficiency- Spreadsheet to graph analysis- Customized sales presentation- Website design Show less

    • United States
    • Professional Services
    • 1 - 100 Employee
    • Human Resources Coordinator/Recruiter
      • Oct 2021 - Present
    • United States
    • Armed Forces
    • 1 - 100 Employee
    • ACC/A6C IMA
      • Aug 2001 - Jun 2017

      - IMA Reservist to Division Chief, Warfighter Integration Division, Air Combat Command. Adapted to new jobs and co-workers each and every time I worked. - Tackled the “big rocks” that no one had time to address, and as a corporate fixer, moved them as far as I could during my 24-day duration. Utilized the skill sets of civilian, military and contractor personnel to achieve goals.- Plug-In Leadership. Filled shortfall for a variety of leadership roles, leading 40+-person organization of military, civilians, and contractors in personnel, budget, resources, and policy matters. - Oversaw task management completion pertaining to radar, communications, certification, and other technological systems.- Manpower Reduction and Reorganization. Led organization through multiple federally-mandated manpower reductions, to include reorganization for the most effective use of reduced manpower. Realigned mission requirements to match new organization. - Strategic Goal Management. Collaborated with co-workers to develop two plans to align work-efforts to strategic and three-year goals. Created interactive heads-up display to allow leadership to track items of interest that align to goals.Staff Administration Professional. Researched, coordinated, and instituted various initiatives, to include organizational involvement in social media, cyber mission Show less

    • Adjunct Instructor, Air Command and Staff College
      • Jul 2009 - May 2010

      - In online capacity, mentored and instructed 1,700+ multi-service officers, and DoD and Capitol Hill civilians on leadership and command while grading student papers on these topics.

    • United States
    • Hospitals and Health Care
    • Branch Chief, Resources Branch, Communications Directorate
      • 1999 - 2001

      - Oversaw budget, contracting, enlisted functional management, base surveys, and training. Led branch of 17 military and civilians in task management.

    • Executive Officer
      • Dec 1997 - Dec 1999

      - Executive-level administration to include daily mission taskings to 85th Group, fact-finding, personnel performance evaluations and awards; led office with staff of secretary and personnelists. - Stepped up as additional-duty Protocol Officer, hosting numerous DVs, to include the Secretary of the Air Force, "Keiko" the whale from "Free Willy," and 4-star generals. Created detailed itineraries for multiple scenarios.- Led meetings, award boards, and group-staff military exercise participation. Defined and publicized processes to speed up recurring office administrative tasks, including automating numerous areas. Show less

    • Chief, Software Test and Evaluation, MILSATCOM
      • Dec 1995 - Dec 1997

      - Designed, implemented, and oversaw testing of contractor design/code for compliance to Air Force standards in MILSATCOM systems, to include MILSTAR.

    • Chief, ABCCC Configuration Management Element
      • Jun 1994 - Dec 1995

      - Oversaw personnel in the configuration management of ABCCC software development, for both Mission Planning and Airborne elements. - Ensured compilation of code to deliver workable executable code for use on the Airborne Command and Control Center C-130 aircraft and its ground mission planning element..

    • Programmer, ABCCC Mission Planning Element
      • Jan 1993 - Jun 1994

      - Responsible for programming mission planning software for the C-130 ABCCC mission planning cell. - Liaised with the customer to provide solutions for trouble tickets.- In the Chief's absence, responsible for running the element. - Deployed three times as the Chief, Computer Support in support of Operation Deny Flight, where the computer element provided mission data to C-130 daily missions and downloaded mission critical data following each mission.

Education

  • Webster University
    Master of Arts (M.A.), Computer Resource Management
    1994 - 1995
  • Seattle Pacific University
    Bachelor of Science (B.S.), Computer Science
    1988 - 1992
  • Air Command and Staff College
    2005 - 2006
  • Advanced Communications Officer Training
    2000 - 2000
  • Squadron Officer School
    1998 - 1998
  • Joint Space Fundamentals Course
    1996 - 1996
  • U.S. Air Force
    Annual Training
    1993 - 2017
  • Basic Communication Officer Training
    1993 - 1993
  • Cyberspace Operations Transition Course
    Cyberspace Operations
    2010 - 2010

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