Experience

Rawa Island Resort

• Hospitality
• 1 - 100 Employee

• Food and Beverage Manager

  • Jun 2022 - Present

  Mersing, Johore, Malaysia Day to day overall hotel operation - Conduct daily morning briefing for HOD and observe on departmental peformance all departments and find ways to increase efficiency and complete task and target. Daily administrative work include manpower requisition, approving procurement orders, daily sales reporting and address important issues and proposed recommendations to Owner and General Manager



Sand & Sandals Desaru Beach Resort And Spa

• Malaysia
• Hospitality
• 1 - 100 Employee

• Promoted to Food and Beverage Manager

  • Jan 2021 - Oct 2021

  Malaysia Covid ,Look in to all department (multitast needed) -Excellent organizational skills. -Ability to manage multiple concurrent deadlines. Exceptional attention to detail. -Ability to delegate tasks to manage workload. (Main) Responsible for the administration, operation and coordination of all food and beverage outlet and banquet. • Responsible for guiding the department heads and section heads in F&B service in the performance of their jobs in accordance to Hotel… Show more Covid ,Look in to all department (multitast needed) -Excellent organizational skills. -Ability to manage multiple concurrent deadlines. Exceptional attention to detail. -Ability to delegate tasks to manage workload. (Main) Responsible for the administration, operation and coordination of all food and beverage outlet and banquet. • Responsible for guiding the department heads and section heads in F&B service in the performance of their jobs in accordance to Hotel policies and procedures. • Responsible for implementing the Policies and Procedures in operating the food and beverage outlets and banquet. • Responsible for ensuring all food and beverage outlet are covered with management staff during operation. • Responsible for providing functional assistance to operation during peak periods and function. • Responsible for implementing special promotion and events for all food and beverage outlet, to attain a profitable food and beverage operation. • Monitors budget via controllable coast, monthly financial statements (profit and loss) and manpower report. Assists in establishing financial goals and other goal setting for food and beverage outlet in the preparation of annual operating budget. • Assists in establishing objectives and strategies in the annual Marketing Plan, conceptualizes promotions for all food and beverage, including the successful implementation. Ensures truth in menu and advertising

• Banquet Manager

  • Dec 2019 - Dec 2020

  Malaysia Responsible for the coordination of food and beverage delivery for events held in the hotel. They are also responsible for planning all of the details pertaining to events in all banquet and meeting rooms to maintain the standards expected by management.

• Outlet Manager

  • Apr 2019 - Nov 2019

  Malaysia Responsible for the profitability of the outlet. He/She performs outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support.



Resorts World Sentosa

• Hospitality
• 700 & Above Employee

• Food And Beverage Supervisor

  • Jan 2018 - Jan 2019

  Singapore Ensure all SOPs & reporting are adhered to and consistently carried out with HQ for all valuable items/inventory (Receiving of meals, add-ons, Cash from COD, bags, etc.) Ensure resources (manpower and assets) are sufficient for receiving, preparation of meals, dispatch and last-mile riders Ensure on-time delivery (AOT), preparation from production to courier handover cycle time, while ensuring food & rider ratings meets targets driven from HQ Ensure food hygiene and… Show more Ensure all SOPs & reporting are adhered to and consistently carried out with HQ for all valuable items/inventory (Receiving of meals, add-ons, Cash from COD, bags, etc.) Ensure resources (manpower and assets) are sufficient for receiving, preparation of meals, dispatch and last-mile riders Ensure on-time delivery (AOT), preparation from production to courier handover cycle time, while ensuring food & rider ratings meets targets driven from HQ Ensure food hygiene and safety standards are sustained as per HQ requirements Own the overall upkeep of the facility and equipment Forecast planning to anticipate future supply (e.g. sufficient riders, add-ons, manpower), as well as equipment & inventory (e.g. bags, spoiled equipment) Collaborate with HQ to implement new strategies/processes while ensuring change management is carried out. Show less



Oaks Hotels, Resorts & Suites

• Australia
• Hospitality
• 300 - 400 Employee

• Handyman

  • Oct 2016 - Dec 2017

  Western Australia, Australia Key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a 'hands on'approach to motivate team members



LEGOLAND® MALAYSIA RESORT

• Malaysia
• Hospitality
• 100 - 200 Employee

• Bar Supervisor

  • Dec 2014 - Aug 2016

  Johor Bahru, Johore, Malaysia Bar supervisors have a lot of responsibility when it comes to the efficient running of the bar. Typically they have to oversee staff including bartenders as well as the waiting staff. They also have to account to management for staff and make sure that health and safety protocols are strictly followed at the bar.

• Food And Beverage Supervisor

  • Feb 2014 - Nov 2014

  Malaysia Responsible for all of the business operations of a dining establishment. Duties typically include interviewing, hiring, training, scheduling and managing employees, as well as overseeing inventory, including food and beverages, supplies and other restaurant equipment.



Berjaya Times Square Kuala Lumpur

• Malaysia
• Retail
• 1 - 100 Employee

• Assistant Bar Manager

  • Jun 2012 - Jan 2014

  Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Maintain the premises of bar in neat and orderly manner. Maintain and manage setting of tables and seating arrangements for bar customers. Assist bar staff in maintaining and stacking of supplies like alcoholic drinks.



independant Urban Spoon Bistro Hartmas

• Assistant Manager

  • Oct 2011 - May 2012

  Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia (Opening Team) 1.Responsible for planning and directing food preparation in a kitchen. ... As assistant to the Executive Chef, the MY SELF will help with menu planning, inventory, and managing of supplies. Also aid in making sure the kitchen is up to safety standards and that staff are obeying sanitation rules. 2.An Assistant Manager, or Associate Manager, is responsible for implementing workflow procedures based on direction from the company's General Manager. Their duties… Show more (Opening Team) 1.Responsible for planning and directing food preparation in a kitchen. ... As assistant to the Executive Chef, the MY SELF will help with menu planning, inventory, and managing of supplies. Also aid in making sure the kitchen is up to safety standards and that staff are obeying sanitation rules. 2.An Assistant Manager, or Associate Manager, is responsible for implementing workflow procedures based on direction from the company's General Manager. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace. Show less



Impiana KLCC Hotel

• Malaysia
• Hospitality
• 1 - 100 Employee

• Food And Beverage Supervisor

  • Feb 2005 - Aug 2011

  Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Create and design food and drink menus. Manage kitchen staff and oversee food preparation. Ensure adherence to food sanitation and safety guidelines. Maintain food and drink inventory. Resolve customer complaints or concerns.



Hotel Sri Petaling

• Hospitality

• Food and Beverage Captain

  • Dec 2003 - Jan 2005

  Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Responsible for operating F&B outlets assigned to him/ her. Role & Responsibilities Monitoring & ensuring F & B service operations are running smoothly. Organizing duty roster of service staff. Cost control, inventory, Training Maintaining SOP for quality.



Shangri-La's Rasa Ria Resort & Spa

• Malaysia
• Hospitality
• 1 - 100 Employee

• Banquet Server

  • Jan 2003 - Nov 2003

  Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Responsible for serving food and beverages to guests at venues or catering events. Their duties include greeting guests and taking their orders, bringing them the correct drinks and dishes and refilling their beverages as needed.