Experience

SA Commercial

• South Africa
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Human Resources Administrator

  • Oct 2021 - Present

  Assisting with traditional HR administrative duties (compliance, performance management, administration, etc.) Full life cycle recruitment of varying global roles. This includes: writing and posting job ads, screening CVs, doing first interviews, managing the candidate experience, reference checking, and contracting Ensuring our Applicant Tracking System and HR database is up to date and organized (filing/auditing/pulling reports, etc.) Assisting with onboarding new starters: coordination and documentation Assisting with ad hoc office management duties when applicable Assisting with, and contributing to, ongoing engagement, training and development initiative Relieving reception when needed Serving as a member of the Employment Equity committee within the workplace Working hand in hand with BEE officer within the business and also creating reports. Show less



SA Commercial

• South Africa
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Customer Service Representative

  • Jun 2019 - Jul 2020

  Assisting stores with queries.Corresponding with the CEO of KIC via email reagrding queries.Being part of a email team assisting with escalations and incoming queries.Working hand in hand with yhe service technicians to assit the customers and stores all over Soutb Africa.Namibia, Lesotho,Botswana, Swaziland.Completing 100+ emails per day80+ calls per dayCompleting lists.Handling very fragile information.

• Customer Service Representative

  • Mar 2019 - Jul 2020

  • Assiting stores with logging complaints for new and existing customers.• Working with technicians to assist customers• Obtaining the values of the company and business.• Handling emails to and from stores• Corresponding to the CEO of Whirlpool/KIC directly handling queries.• Interacting with stores via email channel and telephone channel• Getting 100% success rate in assisting customers.



HomeChoice

• South Africa
• Retail
• 300 - 400 Employee

• Senior Sales Consultant

  • Apr 2016 - Sep 2018

  Making salea to new and existing customers. Working of the database provided. Earning commision. Making salea to new and existing customers. Working of the database provided. Earning commision.



Sell Direct Marketing

• Cape Town, Western Cape, South Africa

• Senior Sales Advisor

  • Jan 2011 - Sep 2012

  Selling cellphone packages to clients new and old Selling cellphone packages to clients new and old