Sharmaine Samson
QA / Business Analyst at HCX Technology Partners (AC Synergy, part of Ayala Corporation)- Claim this Profile
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Bio
Credentials
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Agile Software Development
LinkedIn Learning 2Jun, 2022- Nov, 2024 -
Business Analyst Essential Tools and Techniques
IIBAJun, 2022- Nov, 2024 -
DevOps Foundation
LinkedIn Learning 2Jun, 2022- Nov, 2024 -
Programming Foundations: Software Testing / QA
LinkedIn Learning 2Jun, 2022- Nov, 2024 -
Certificate of Completed ( Graphic Design )
Department of Information and Communications Technology - PhilippinesMar, 2022- Nov, 2024 -
Emerging Technologies Workshop - Model Driven Programmability - PYTHON
Cisco Networking AcademyJun, 2021- Nov, 2024 -
Network Security
Cisco Networking AcademyJun, 2021- Nov, 2024 -
ASEAN DATA SCIENCE EXPLORE 2021
ASEAN FoundationFeb, 2021- Nov, 2024 -
Cyber security
AMA UniversitySep, 2019- Nov, 2024 -
Designing Data Flow Diagram
AMA UniversitySep, 2019- Nov, 2024 -
Web Development using PHP
AMA UniversitySep, 2019- Nov, 2024 -
Cisco Certified Network Associate Industrial (CCNA I)
Cisco Networking AcademyJul, 2019- Nov, 2024 -
Business Analysis Foundation
IIBA -
Business Analyst - Business Process Modeling
LinkedIn Learning 2 -
Business Analytics Foundations: Descriptive Exploratory and Explanatory Analytics
IIBA -
Introduction of Business Analytics
Project Management Institute -
Scrum: Advance
Project Management Institute -
Scrum: The Basics
Project Management Institute
Experience
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HCX Technology Partners Inc.
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Philippines
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IT Services and IT Consulting
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1 - 100 Employee
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QA / Business Analyst
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Mar 2022 - Present
Duties and Responsibilities: • responsible for Analysis , Design and Implementation of new modified for new projects. Configures and develop the system meet those in collaboration with functional , technical , Quality assurance and Operations to testing the system assure its effectiveness and accuracy. Duties and Responsibilities: • responsible for Analysis , Design and Implementation of new modified for new projects. Configures and develop the system meet those in collaboration with functional , technical , Quality assurance and Operations to testing the system assure its effectiveness and accuracy.
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Graphic Designer
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Jul 2020 - Present
Duties and Responsibilities • creating a creative digital layout and printing. • personalized items , souvenirs and giveaways. •online assistance for applying for any government services (pag - ibig , philhealth , sss ) Duties and Responsibilities • creating a creative digital layout and printing. • personalized items , souvenirs and giveaways. •online assistance for applying for any government services (pag - ibig , philhealth , sss )
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Ama Computer College Parañaque
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Philippines
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Data Encoder
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Apr 2021 - Jun 2021
Duties and Responsibilities: - encoding and evaluate of grade of student in differents branch of AMA Computer College - making a certification for dean lister student Duties and Responsibilities: - encoding and evaluate of grade of student in differents branch of AMA Computer College - making a certification for dean lister student
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Barista
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Dec 2019 - Jan 2020
Duties and Responsibilities: • Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. •Cleaning and sanitising work areas, utensils and equipment. • Cleaning service and seating areas. • Describing menu items and suggesting products to customers. Duties and Responsibilities: • Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. •Cleaning and sanitising work areas, utensils and equipment. • Cleaning service and seating areas. • Describing menu items and suggesting products to customers.
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Dynamic Outsource Solutions Inc.
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Parañaque, National Capital Region, Philippines
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Technical Support Representative
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Apr 2019 - May 2019
Duties and Responsibilities: • Manage large amounts of incoming phone calls. • Generate sales leads • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the rig ht methods/tools •Meet personal/customer service team sales targets and call handling quotas •Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Show less
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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Service Crew
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Sep 2018 - Jan 2019
Duties and Responsibilities: • Preparing and cooking food. • Taking food and drink orders. • Serving customers. • Meeting and greeting customers. • Operating cash registers and receive payment from customer in cash or by credit card. Duties and Responsibilities: • Preparing and cooking food. • Taking food and drink orders. • Serving customers. • Meeting and greeting customers. • Operating cash registers and receive payment from customer in cash or by credit card.
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LJ Pearl Home Decor
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Pasay, National Capital Region, Philippines
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Sale Demo
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Jul 2016 - Jul 2018
Duties and Responsibilities: • Demonstrate and explain products, methods, or services in order to persuade customers to purchase products or utilize services. • Identify interested and qualified customers in order to provide them with additional information. • Keep areas neat while working, and return items to correct locations following demonstrations. • Sell products being promoted, and keep records of sales. • Set up and arrange displays and demonstration areas to attract the attention of prospective customers Show less
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Sale Clerk
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Dec 2015 - May 2016
Duties and Responsibilities: • Greet customers. • Answer customers' questions. • Locate items for customers. • Monitor inventory. • Ring up items for customers. • Elevate feedback from customers to management. Duties and Responsibilities: • Greet customers. • Answer customers' questions. • Locate items for customers. • Monitor inventory. • Ring up items for customers. • Elevate feedback from customers to management.
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Education
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2018 - 2021
AMA University
Bachelor's degree, Information Technology -
2012 - 2015
Adamson University
Bachelor of Science - BS, Information Technology
Community
