Sales Manager

• Apr 2023 - Present

Assitant Sales Manager

• May 2022 - Apr 2023

- Actively build the relationship with brokers for business intelligence as well as business opportunity.- Lead the sales process from lead/enquiry generation to negotiations and closing the deals.- Provide accurate and detailed sales forecast of identified and proposed opportunities to ensure achievement of sales targets.- Actively solicit accounts to generate direct sales.- Ensure that members are happy with JustCo and renew their agreements.

Assistant Enterprise Success Manager

• Feb 2021 - Apr 2022

- As the 1st person in this role, was task to create Success Manager procedures and Job description for the role.- A key point of contact between JustCo and Enterprise clients/- Create SOPs for all Enterprise Clients to meet their specific needs and requirements.- Achieve additional revenue on clients' offices via construction works, A&A works, booking of meeting rooms & event spaces.- Work with internal Finance team to coordinate Purchase Orders & payment terms for clients.- Work with internal Workspace/Design team to create an office based on client's requirements, ensure furniture requested are ordered & office is ready for client's move-in.- Work with IT team regarding client's requirements such as setting up of server room.- Manage enterprise clients in Singapore and overseas (Bangkok, Jakarta, Taiwan and Seoul) Show less

Office Manager

• Oct 2020 - Dec 2020

- Being the face of TransferWise for all visitors, making sure everyone gets the warmest welcome - Being the face of the Office team for our people, listening to their feedback and making sure they have everything they need (including snacks, drinks, office supplies and other services) - Being a champion for internal events by coming up with ideas to help bring people together and taking lead on organising and publicising team activities - Reviewing our processes and finding ways of making them quicker, easier and simpler. We're growing quickly, so we need to work efficiently! - Working with both local and global Office team to make sure the physical environment is always well organised and looks its best (getting the maintenance team to come in for minor repairs as needed, etc.) - Assist in office relocation through smooth delivery based on the agreed time, cost and quality criteria with an overall plan and artefacts as defined by our delivery way. - Content writing via Slack for internal communication - Familiar with using Slack, Atlassian Confluence & Trello, Workday Show less

Sales Ambassador

• Jun 2017 - Jul 2018

-Be an Ambassador of HUONE -Make potential customers aware of HUONE’s offerings -Establishing new sales opportunity through prospecting and organising sales visits -Prepare sales quotations and customised proposals -Ensure the achievement of sales targets on a monthly, quarterly and yearly basis -Solicit group business through business development -Work closely with event coordinators and operations manager to ensure that client's requirements can be met before promising -Maintain good sales pipeline and action plan via CRM system -Host site visits to Huone -Providing sales forecast to facilitate planning of CEO Show less

Leading Stewardess

• Jan 2010 - Jul 2016

Role as a Leading Stewardess: - Attend Pre-flight briefing on details of the flight. - Ensure emergency equipment onboard the aircraft are in place. - Up to date with company's circulars (such as changes in service procedures). - Report directly to the Inflight Supervisor (IFS). - Making announcements onboard. - Taking care of the pilots well being. - Handle passengers requests, queries, complaints, comments etc. - Exceeding passengers' expectations. - Enhancing passengers' experiences. - Ensure the safety and comfort of passengers. - Providing a conducive working environment. - Conduct in-flight sales. - Writing reports pertaining to meal quality/quantity, passengers' comments/feedback etc. - Give instructions to non-ranking crew. - Overseeing a particular class of travel. - Administer first aid to passengers or coordinate first aid efforts. Awards: (As Flight Stewardess) - Performance Recognition for Top 1% in Annual Appraisal for FY11/12 - Performance Recognition for Top 1% in Annual Appraisal for FY12/13 - Crew of the Quarter Apr-Jun 2013 - Performance Recognition for Top 1% in Annual Appraisal for FY13/14 - Performance Recognition for Top 2-5% in Annual Appraisal for FY14/15 Extra Curricular Activities (ECA): - Assistant Creative Director in Cabin Crew Dance Club (CCDC). *Performances within SIA. *Conduct dance workshops within SIA. *Co-ordinate with other members pertaining to workshops genres and dates. *Organise Club's anniversary events. *Liaise with Managers of Cabin Crew Division with regards to events. - Assignment Crew (represent SIA for local and overseas events). *Retirement Ceremony (22Mar12) *SIA Cup (20May12) *Singapore-Amstersdam 40th Anniversary ,in Amsterdam (03Apr13) *Interview with youth.sg (07Aug13) https://www.youth.sg/Spotted/People/2013/8/Jobs-101-Cabin-crew *Arts Exhibition, in Brisbane (24Oct14) *Premium Economy Inaugural Flight launch (09Aug15) - Voluntarily Work with Cabin Crew Club for Community Care (5Cs) Show less

Flight Attendant

• Nov 2007 - Jan 2010

Training took place in Singapore (2 months) and in Japan (2months) - Trained in Safety procedures pertaining to aircraft operations. - Service training for Economy & Business class. - Japanese Language. - Understanding the Japanese Culture. Training took place in Singapore (2 months) and in Japan (2months) - Trained in Safety procedures pertaining to aircraft operations. - Service training for Economy & Business class. - Japanese Language. - Understanding the Japanese Culture.

Front Office Administrator

• Jun 2007 - Nov 2007

Assistant to FOM ( Front Office Manager) - Attend daily meetings with Front Office staff. - Follow up on pending guests accounts. - Letters to guests for late charges, rebates and secretarial functions. - Organise interns attachment to different departments. - Liaise with Reservations and Finance departments with regards to guests' queries. - Prepare Welcome amenities for VIPs and Corporate clients. Assistant to FOM ( Front Office Manager) - Attend daily meetings with Front Office staff. - Follow up on pending guests accounts. - Letters to guests for late charges, rebates and secretarial functions. - Organise interns attachment to different departments. - Liaise with Reservations and Finance departments with regards to guests' queries. - Prepare Welcome amenities for VIPs and Corporate clients.