Sharlen Liew
Subject Matter Expert at UFA, Inc.- Claim this Profile
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Bio
Experience
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UFA, Inc.
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United States
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Software Development
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1 - 100 Employee
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Subject Matter Expert
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Jan 2021 - Present
- Provide Air Traffic Control knowledge and support to projects- Testing of ATC Simulation Software, tracking of defects and fixes- Installation of software, on-site support and training for customers- Develop 2D Aerodrome databases based on customer specifications - Provide Air Traffic Control knowledge and support to projects- Testing of ATC Simulation Software, tracking of defects and fixes- Installation of software, on-site support and training for customers- Develop 2D Aerodrome databases based on customer specifications
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OJets
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Singapore
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Airlines and Aviation
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1 - 100 Employee
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Operations Lead
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Sep 2019 - Dec 2020
Application of permits and arranging ground handling services. Application of permits and arranging ground handling services.
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National Healthcare Group Polyclinics
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Singapore
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Hospitals and Health Care
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100 - 200 Employee
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Operations Executive
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Feb 2018 - Aug 2019
Management of ancillary staff, facilities and patient welfare in Hougang Polyclinic. Management of ancillary staff, facilities and patient welfare in Hougang Polyclinic.
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Operations Executive
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Jun 2016 - Nov 2017
• Setting up of ground handling services, as well as applying for required permits for flight operations.• Working with an international team, meeting the company’s goal of providing personalized, premium luxury chartered flight services, with a minimum lead time of 4 hours. • Flight planning with ARINC direct flight planning tool and preparation of pre-flight documents for flight crew.• Arranging crew travel and hotel accommodation, as well as provision of visa documents for crew.• Managing of block hour client accounts, scheduling of flight requests, and preparing monthly flight hour reports for the company’s block hour clients.• Providing timely quotes for incoming trip requests, as well as providing after sales customer service.
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Probationary Air Traffic Controller
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Apr 2014 - Nov 2015
• Completed and certified for both Primary Air Traffic Control, and Aerodrome Control (Changi) courses from the Singapore Aviation Academy. Thereafter, underwent on-job training in Changi Control Tower.• Controlling aircraft movements via radio communications, using internationally standardized radio telephony, to pilots on the ground and arriving to or departing from Changi Airport. • Ensuring safety standards are met in accordance to internationally and nationally set rules, whilst maintaining efficient flow of traffic.
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Education
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Nanyang Technological University
Bachelor of Arts - BA, Sociology