Experience

Justworks

• United States
• Human Resources Services
• 700 & Above Employee

• Senior Instructional Designer

  • Sep 2022 - Present

  Responsible for online course creation to support client-facing teams • Work with subject matter experts to determine the efficiency of the course designs • Conduct research and collaborate with subject matter experts to determine goals for the requested training • Conduct skills gap analyses to identify areas of improvement for the online courses • Create learnings using different delivery methods and ensure all types of learners are accounted for • Create and document best practices and standard operating procedures for our internal team • Ensure adequate tracking/metrics of training to measure the impact • Manage and update content in learning management system for sales and customer support Show less



Drive DeVilbiss Healthcare

• United States
• Medical Equipment Manufacturing
• 500 - 600 Employee

• Senior Instructional Designer

  • Jan 2017 - Jun 2022

  • Developed, implemented, and evaluated blended learning solutions. Created interactive elearning and videos and developed and facilitated webinars. Educated sales reps on products, sales strategies, and systems including SAP and Salesforce. Worked with key stakeholders to conduct needs assessments and ensure learning strategies align with business goals. Administered CEU programs for customers. • Worked with company leaders to develop interactive webinars and curate elearning content for company-wide Leadership Development program. Ran pilot programs for webinars and adjusted as needed. • Installed and maintained Skill Director’s Personalized Learning Engine to identify and close critical skill gaps. Built and curated content for 22 sales competencies and 6 leadership competencies, totaling 300+ learning assets. Beta tested and rolled out new interface. Reported on assessment status and activity completions and provided skill gap analysis. Results included year-over-year improvement in key competencies. • Developed and updated role-specific content for onboarding new sales reps. (live and virtual) • Developed content and assisted with content delivery for annual National Sales Meeting. Coordinated charitable and team building events and produced awards ceremony. (live and virtual) • Led cross-functional team to evaluate Learning Management Systems and selected and installed Docebo LMS. Migrated content, rolled out across the company. Lead LMS administrator for all company departments and offices. Responsible for over 1700 users and 1500 courses. Developed content maintenance plan. Provided troubleshooting and tested and deployed new features. Show less



Mediaocean

• United States
• Software Development
• 700 & Above Employee

• Senior Instructional Designer

  • Mar 2012 - Jan 2017

  · Developed and implemented training programs for classroom, online and webex training · Developed courseware using programs including Camtasia, Captivate, and Framemaker · Created, updated and maintained training materials and learning activities · Created assessments to measure performance · Consulted on special projects including implementation of new Learning Management System Show less



Donovan Data Systems

• • Jan 2001 - Mar 2012

  Created and updated training materials for internal staff and clients.Created learning activities and needs assessments.Trained internal staff on media systems.

• • Jan 1998 - Jan 2001

  · Consulted with large advertising agencies on their computer systems for researching, buying and trafficking broadcast and print media · Conducted client needs assessments and workflow analyses · Supervised team of Account Representatives, Account Executives and Account Supervisors · Responsibilities included project management and client support Progressively higher level Account Management positions Show less



Wyse Advertising

• United States
• Advertising Services
• 1 - 100 Employee

• Account Executive

  • Jan 1985 - Jan 1988

  · Developed and implemented advertising plans, promotions and special projects for clients including Smucker's, Bed, Bath & Beyond, and Maidenform · Made client presentations and new business pitches · Developed and implemented advertising plans, promotions and special projects for clients including Smucker's, Bed, Bath & Beyond, and Maidenform · Made client presentations and new business pitches