Sharique Shaikh
Transmission Team Lead at Zain Telecommunications- Claim this Profile
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Bio
Credentials
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Cellular Technology, MW Transmission, Optical Transmission, VOLTE_VOIP License
Nokia, Huawei -
First Aid, Defensive Driving, FPE and PPE
Huawei -
Telecom BSS and Transmission Engineer
Nokia and Huawei -
Telecom Equipment Training
Nokia, Huawei and Cisco
Experience
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Zain Telecommunications
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United Arab Emirates
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Telecommunications
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1 - 100 Employee
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Transmission Team Lead
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May 2018 - Present
Key Deliverables:• Key contribution in expanding the helpdesk support to 24/7 operations by decreasing the daily number of tickets by 80% • Pivotal involvement in evaluating network failures, outages and stabilization strategies• Involved in troubleshooting/resolving problems with network systems and Transmission NW• Utilising Mateline, ISDP to manage project workload, schedules and issues• Assuring job tasks are carried out as per Service Level Agreement (SLA) and Key Performance Indicator (KPI)• Responsible for monitoring and maintaining transmission Telecom equipment (RTN/Nokia MPR) at multiple locations• Reviewing and testing installations for compliance with quality control standards• Actively monitoring documentation for all telecommunication systems including equipment inventory and floor plans• Conducting research and recommending network/data communications hardware & software• Resolving queries related to BTS and MW issues, resulting in 30% fewer calls to the helpdesk• Spearheading teams and providing technical support• Escalating the transmission issues to Zain Planning after optimizing the Transmission link• Developing/implementing procedures like preventive maintenance, backup and data recovery for 120 sites • Assessing facilities to determine capacity/needs for telecommunications systems• Accountable for evaluating hardware/software to determine efficiency, reliability and compatibility with the existing systems• Monitoring/analysing system performance such as network traffic, security and capacity• Adhering to standards and procedures to maintain a safe work environment• Effectively interacting with vendors to determine pricing/technical specifications for available hardware, software and services
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Huawei
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China
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Telecommunications
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700 & Above Employee
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BSS & Transmission Engineer (O&M) -Huawei/Nokia-STC Saudi Arabia
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Sep 2011 - Apr 2018
Key Deliverables:• Handled remote team and interacted with them technically to resolve the Network issues• Accountable for preventive maintenance of STC Network weekly, quarterly, half-yearly and yearly • Oversaw Network, KPI as per the customer requirements• Generated reports of each site and uploaded the same in STC WFMS• Involved in preparing PMR plan and assigning PMR tasks to respective FMEs as per the requirement of STC customer• Adhered to the Service Level Agreement (SLA) and Key Performance Indicator (KPI)• Interacted with NOC for escalations to back-office and CARE for more specialised support• Actively provided 24/7 technical supports to the Field Engineers by analysing the issues like major/critical faults • Planned/prepared MDTs for network upgrade and other activities on live network/controls the downtime of the activity• Spearheaded a team of Telecom Engineer and interfaced with the STC Customer to clear the issue within SLA• Oversaw operation & maintenance of Huawei 2G,3G (Node B), 4G (LTE-Enode B) of STC Network• Responsible for Fault Management technical support, spares management and planning• Involved in configuration and troubleshooting of 2G, 3G (Node B), 4G (LTE-EnodeB) and clear all the alarm• Managed installation, configuration, troubleshooting, testing and operation & maintenance of Huawei Transmission equipment like RTN 910, RTN 950, RTN 980, RTN 310 and ATN• Instrumental in the performance test, VLAN configuration, LAG configuration (EPLA) Radio and MW links• Prepared the activity reports agreed between the operations manager and customers• Involved in a wide range of activities such as the configuration of GTMU, UMPT, WMPT; MPLS network troubleshooting; configuration of RF Module-Nokia; downloading configuration file through FTP server; troubleshooting of sites and so on
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Nokia
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Finland
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Telecommunications
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700 & Above Employee
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BSS Engineer
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Oct 2008 - Jun 2011
• Installed, aligned, and balanced new NSN Equipment• Perform routine system maintenance and health check tasks at hardware, operating systems, database and application level of BSC and BTS• Expansion of Network as per the traffic requirement and Rehoming of Sites• BSC Operation, Maintenance & Migration of BTS Sites from One BSC to another BSC• Fault rectification & Troubleshooting of BSC.• Working in BSC with MML commands.• Checking OMU links with BTS from BSC.• E1 loop-break testing, TRX Loop testing & Alarm Termination• Manage software, parameter and feature changes to the BSCs• BSCs Alarm management, Fault management, troubleshooting.• Handling of Nokia Transmission Equipment’s.• Diagnosis of each unit (BCSU, CLS, CLAB, EMB, ET, STMU).• Preventive maintenance of BSC and BTS sites of each month.• X.25 connectivity, GB over IP connectivity.• Installation, commissioning and integration of Nokia BTSs (FLEXI EDGE, ULTRA) for several kinds of Telecom Operator such as BHARATI Airtel, Hutch Vodafone, Idea etc.• BSS operations & maintenance, Handling 2 BSC and 76 BTS sites in my cluster. • By pass E1 (full& half), cross connection (RRI &FIU) fore end site to main site.• Fault finding in METRO, ULTRA & FLEXI BTS and solve them immediately. • Rectification of Quality Alarms Such as VSWR value differs between Mains & Diversity. • Solve all the problem related Hardware to meet KPI & SD Drop in Network.• Solve the Problem such channel failure by changing Tran-receiver system.• Conducting Acceptance Tests for new sites in the network. Arrange for Shortcomings arising at various sites to make sure the network functions smoothly.• Worked in WCDMA technology.
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Education
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2004 - 2008
University of Mumbai
Bachelor's degree, Electrical, Electronics and Communications Engineering -
2011 - 2012
Indian Institute of Telecom Management
MBA, Telecommunications Management
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