Event Operations Manager

• Aug 2023 - Present

Owner/Graphic Design Professional

• Aug 2021 - Present

Experienced design professional devoted to creating authentic art work and designs. Uniquely positions to provide innovative perspective, and able to quickly grasp new concepts. Experience with logo and brand creation, development, and marketing materials. A creative passion for print layout, brand development, logo creation process, color theory and design. Experienced design professional devoted to creating authentic art work and designs. Uniquely positions to provide innovative perspective, and able to quickly grasp new concepts. Experience with logo and brand creation, development, and marketing materials. A creative passion for print layout, brand development, logo creation process, color theory and design.

Senior Design Specialist

• Sep 2021 - Feb 2023

Worked with couples on print proofs, layout, and custom design pieces for wedding and event invitations. Created custom graphics, color changes for in-house suites and pre-addressed envelopes.

WeddingPro Support

• Mar 2020 - Sep 2021

Provide service to Vendors by improving and maintaining accounts.

Product Specialist

• Apr 2018 - Mar 2020

Worked directly with High Dollar Residential sales. Both Sales and Service trained to build a strong relationship with the customer and nurture a clientele base. Provided excellent customer service experience throughout the buying process and after. Placed orders and provided upgraded services including but not limited to Order placing, order status updates, Billing issues, Damage and defective items, returns, exchanges, Product questions, and Delivery issues. Knowledge of products and manufacturer information. Versed in Microsoft Office, Google Docs, and navigating between multiple screens and documents quickly. Trained in Oracle systems and In-Contact soft phones. Consistently met individual and team monthly sales goals. Top Seller for multiple months in a row and an extensive clientele list of repeat customers. Show less

Store Manager

• Jul 2016 - Dec 2017

Work to serve customers coffee with a positive motivating attitude. Tasks include administrative tasks, directing a morning rush successfully and growing store sales. Interviews and hires for store, as well as cleaning tasks and chores. Work to serve customers coffee with a positive motivating attitude. Tasks include administrative tasks, directing a morning rush successfully and growing store sales. Interviews and hires for store, as well as cleaning tasks and chores.

Retail Supervisor

• Oct 2015 - Jan 2016

Worked in a high energy environment. Helped both customers and patience from the eye doctor visits. Assisted customers in finding the proper frames to fit lifestyle needs. Assisted in making appointments for the doctor eye exam and paperwork. Provided customer service, answered phones, greeted customers, placed orders. Assisted with the overall function of the store and associates. Well versed in POS and transactions. Worked in a high energy environment. Helped both customers and patience from the eye doctor visits. Assisted customers in finding the proper frames to fit lifestyle needs. Assisted in making appointments for the doctor eye exam and paperwork. Provided customer service, answered phones, greeted customers, placed orders. Assisted with the overall function of the store and associates. Well versed in POS and transactions.

Operations Supervisor

• Oct 2012 - Sep 2015

Works in the warehouse to ensure quick and efficient order filling and shipping to customers in an organized, fast, and effective way. Well versed in product knowledge and brand names. Also, previously a customer service representative, using word, answering phone calls that inquired about order, product questions, and billing information. Used Excel, Outlook email, Word, LiveChat, multi-line phone system, and Placed orders on the website for customers who preferred phone orders. Organized and well versed in new technology with little training required. Show less