Experience

NC Department of Juvenile Justice and Delinquency Prevention

• Government Relations
• 100 - 200 Employee

• Youth Counselor

  • Dec 2007 - Present

  Provides behavioral, cognitive, and psycho educational counseling to juveniles committed to NC DJJDP Youth Development Center. Facilitates the group interaction process by planning group goals, responding to group dynamics, processing group activities, and adjusting interventions to group’s developmental stage. Demonstrates detailed knowledge of each juvenile’s treatment plan in order to determine appropriate management of mental health and behavioral issues. Provides structured treatment services for ten to thirty students at any given time. Serves as a professional member of the treatment team in which I help to develop clear goal-oriented treatment plans and supervises the individual treatment goals of two students. Provides skills’ training following a highly structured protocol involving behavioral rehearsal, provides individual and group counseling, youth supervision, monitors the youth’s behavior in order to promote rehabilitation and successful community reintegration, and provides crisis intervention counseling as needed.



Department of Juvenile Justice & Delinquency Prevention

• Government Relations
• 100 - 200 Employee

• Youth Counselor

  • Dec 2007 - Present

  Provides behavioral, cognitive, and psycho educational counseling to juveniles committed to NC DJJDP Youth Development Center. Facilitates the group interaction process by planning group goals, responding to group dynamics, processing group activities, and adjusting interventions to group's developmental stage. Demonstrates detailed knowledge of each juvenile's treatment plan in order to determine appropriate management of mental health and behavioral issues. Provides structured treatment services for ten to thirty students at any given time. Serves as a professional member of the treatment team in which I help to develop clear goal-oriented treatment plans and supervises the individual treatment goals of two students. Provides skills' training following a highly structured protocol involving behavioral rehearsal, provides individual and group counseling, youth supervision, monitors the youth's behavior in order to promote rehabilitation and successful community reintegration, and provides crisis intervention counseling as needed. KEY ACCOMPLISHMENTS Provided therapeutic structured environment. Correct behavioral deficiencies when exhibited. Followed all state and facility regulations and policies. Demonstrate appropriate behavioral settings for youth. Completed all necessary youth behavioral documentation. Participated in weekly treatment team and service plan meetings.



Trinity Innovative Services, Inc

• United States
• Medical Practices

• Clinical Internship

  • Oct 2010 - May 2011

  Worked under the direct supervision of Dr. Adrienne Monroe, Licensed Clinical Social Worker. Accomplished 240 direct contact hours with 360 non direct contact hours. Held responsible for initial intake assessments along with diagnostic assessments. Provided individual, couples counseling sessions along with clinical diagnoses. Worked thoroughly with client population that consisted of adults, adolescents and young children. Accurately completed necessary admission/discharge paperwork including NC-TOPPS and value options forms. Provided progress notes for each client record with proper its proper time frame. Held responsible for reviewing initial intake documentation for accuracy. Successfully completed 25 hours of direct supervision contact hours with Dr. Adrienne Monroe. KEY ACCOMPLISHMENTS Accurately completed initial intake assessments. Provided proper counseling skill relevant to client needs. Maintained professional demeanor with client population. Completed all necessary documentation as mandated by state guidelines. Documented all necessary session information relating to client treatment. Professionally terminated or transferred all clients upon completion of internship



PRACTICUM

• Australia
• Education Management

• N.C. Department of Juvenile Justice & Delinquency Prevention

  • Jan 2008 - Jan 2010

  Completed 100 hour course at Chatham Youth Development Center under the direct supervision on Licensed Social Worker Ms. Stephanie Felder. Held responsible for co-therapy sessions with Ms. Felder and client to gain better understanding and hands on experience dealing with family sessions, assisting with new intake assessments, individual sessions and group sessions. Provided confidentiality at all times, except when necessary and provided therapeutic environment conducive for counseling with client. Also actively



Woodforest National Bank

• United States
• Banking
• 700 & Above Employee

• Retail Banker

  • Mar 2007 - Dec 2007

  Retail Banker Provide proper assistance to bank customers when dealing with personal accounts. Accurately handled and maintained a cash drawer within the proper balance as set forth by company guidelines. Demonstrate proper actions and demeanor in a non-discrimination manner when giving service to customers. Organize and distribute appropriate paperwork in an orderly fashion to both customers and manager. KEY ACCOMPLISHMENTS Completed administrative paperwork correctly. Completed opening/closing of customer accounts correctly. Followed all federal and state guidelines regarding banking. Advised customers of proper federal guidelines when concerning accounts.



University of North Carolina

• Biotechnology Research

• Resident Advisor

  • Aug 2004 - Dec 2006

  Provide guidance and assistance from 38 to 72 dorm residents throughout the academic school year. Distribute information to the dorm residents regarding dorm, academic, and school policies. Organize and conduct monthly programs in the dorm for educational and recreational purposes. Perform administrative duties as needed, including paperwork, student registration and check-out, and maintenance requests. Provided behavioral assessments of students and referral to other counseling services as needed. Assisted in crisis prevention and intervention as needed. KEY ACCOMPLISHMENTS Completed administrative paperwork correctly. Completed dormitory/apartment inventory sufficiently. Maintained safe learning and living environment. Advised residents regarding campus programs and services



Jack In The Box Restaurant

• United States
• Restaurants

• Shift Leader

  • Jun 2001 - Aug 2003

  Directed daily restaurant operations including food preparation, staff supervision, and inventory control. Supervised a restaurant staff of up to 6 persons during assigned shift. For assigned shift, with particular emphasis on employee training and motivation. Performed various administrative duties as needed. KEY ACCOMPLISHMENTS Provided accurate and fast service to customers. Answered customer inquiries in an attentive, timely fashion. Greeted customers in a friendly and courteous manner. Managed restaurant staff of 6 persons. Trained new employees on restaurant policies and procedures. Assisted management with the preparation of staff schedules and paperwork. Balanced cash drawer with consistently high level of accuracy