Sharella S.
Bestuurssecretaresse & administratief mdw at IIA Nederland- Claim this Profile
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Experience
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IIA Nederland
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Netherlands
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Non-profit Organizations
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1 - 100 Employee
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Bestuurssecretaresse & administratief mdw
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Jan 2022 - Present
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AUTO1 Group
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Germany
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Technology, Information and Internet
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700 & Above Employee
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Operations manager
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Sep 2021 - Jan 2022
Operations Manager
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Apollo Hotels
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India
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Hospitality
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Frontoffice Manager
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Nov 2018 - Oct 2020
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CSMART - Center for Simulator Maritime Training
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Netherlands
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Maritime Transportation
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1 - 100 Employee
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Course administrator
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Nov 2016 - Oct 2018
Almere Started to work for CSMART in May 2016 at the Guest relations desk. In November 2016 I got promoted to Course Administrator. As Course Administrator I am responsible for all course related matters, guests and participants logistics, arranging accommodation and (air)transportation, certification, assisting with new course developments, assisting instructors and management, reporting and assisting operating lines and participants. I also have a role as confidentiality person and first responder… Show more Started to work for CSMART in May 2016 at the Guest relations desk. In November 2016 I got promoted to Course Administrator. As Course Administrator I am responsible for all course related matters, guests and participants logistics, arranging accommodation and (air)transportation, certification, assisting with new course developments, assisting instructors and management, reporting and assisting operating lines and participants. I also have a role as confidentiality person and first responder. In my job as course administrator I have build up a lot of knowledge about the company and the job, therefore I am an allround member of my team. I am always looking for a good challenge in my job and I enjoy busy days at the office. I like to solve the issues we face, thinking ahead of what is coming and/or needed for certain tasks and create structure. The greatest compliment I receive every day is when my colleagues come to me for my assistance.
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Guest relations
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May 2016 - Nov 2016
Almere I started working for CSMART in May 2016 as Guest Relations. At Guest Relations I was responsible for welcoming the participants and CSMART guests, answering the phone and e-mail, issuing the certificates, prepare name badges for the participants and the sign in and sign out sheets for participants and CSMART employees. Also I was involved in the process of moving from one location to another, as we moved to a brand new building in July 2016.
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Frontdesk-medewerker
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May 2015 - May 2016
Almere During my last year as tourism student I started working at Apollo Hotel Almere as receptionist. After graduating I had the opportunity to stay at Apollo Hotel and started working fulltime. I was making hotel reservations that came in, preparing and completing the check in and check out of our guests and groups also doing financial tasks and of course was I the first point of contact for our guests.
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A-Point Groep
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Netherlands
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Automotive
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100 - 200 Employee
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Telefonist
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Jun 2014 - May 2015
Almere During my study I also worked at receptionist at a car dealer A-Point in Almere.
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NH Hotel Group
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Spain
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Hospitality
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1 - 100 Employee
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Frontdesk-medewerker
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Dec 2013 - May 2014
Amsterdam As tourism student I have done my internship at 3 hotels of the NH Group: NH Schiller, NH Caransa and NH Doelen.
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Education
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ROC van Flevoland
Frontoffice Manager 4, Toerisme