Experience

Virtual Business Office Associates
• United States
• Human Resources Services
• 100 - 200 Employee
• Associate Trainer

  • Jul 2023 - Present


Shepherd Center

• United States
• Hospitals
• 700 & Above Employee

• Quality Analyst II

  • Oct 2015 - Jul 2023

  I am the Shepherd Center, HIM Department, EPIC SME.I perform Quality Analysis on all paperwork and document types scanned into EPIC Systems and any other systems / applications, by all shifts. I attend all Medical Document meetings as primary point of contact for document types, new systems and issues. I create the curriculum and lead the document type research, education, data analysis, and training for the Medical Records Department.

• Medical Records Clerk

  • Jan 2014 - Oct 2015

  I started as a medical records processor and was quickly promoted to the primary key analyst / auditor for the medical records department once the system was switched to electronic / digital.


Freelance, self-employed
• Animation and Post-production
• 1 - 100 Employee
• Freelance

  • Aug 2012 - Jan 2014


Tbi Airport Management

• United States
• Airlines and Aviation
• 100 - 200 Employee

• Tower Ramp Control/Coordinator

  • Oct 2009 - Aug 2012

  As a tower coordinator, I maintained control of the worlds busiest ramps, controlling more than 400 flights per shift; with the ability to maintain a high traffic volume with clarity and precision. As a tower coordinator, I maintained control of the worlds busiest ramps, controlling more than 400 flights per shift; with the ability to maintain a high traffic volume with clarity and precision.



Air Serv Corporation

• United States
• Facilities Services
• 400 - 500 Employee

• Tower Dispatcher

  • May 2007 - Oct 2009

  As dispatcher, I maintained a high call volume, was responsible for sending teams for security inspections of aircrafts, designated drivers, coordinated times for flight crew pickup and drop off, as well as wheelchair pickup. As dispatcher, I maintained a high call volume, was responsible for sending teams for security inspections of aircrafts, designated drivers, coordinated times for flight crew pickup and drop off, as well as wheelchair pickup.



Silver Leaf Resorts

• United States
• Hospitality

• Customer Service Sales Representative

  • May 2006 - May 2007

  After being with the company for only 3 months, I was the top customer service representative. After being with the company for only 3 months, I was the top customer service representative.



WRAF Radio System

• Administrative Assistant

  • Aug 2004 - May 2006

  Performed all administrative duties and receptionist duties. Performed all administrative duties and receptionist duties.