Experience

LHV Bank

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Assistant Relationship Manager

  • Mar 2022 - Present



Currys plc

• Retail
• 700 & Above Employee

• Moblie Customer Consultant

  • Sep 2017 - Sep 2022

  As a Sales Consultant in Carphone Warehouse, My duties entailed being the face of Currys brand, which comes with great variety and responsibility. Putting customers first by offering the best advice and connecting them with the right phone deal for them. Reaching KPI's and targets Asking the right questions to match customers with products Trailblazing when it comes to customer experience Contributing towards the overall sales performance of the store Approachable and friendly Keen to learn about the latest technology Comfortable and confident working in a team Show less



Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • May 2017 - Aug 2017

  My duties entailed; Serving our customers efficiently and brilliantly well – on the shop floor and at service points Deliver ‘best in town’ standards through presentation standards, availability, and keeping the store clean and tidy. Skilled to utilise all digital tools and communication channels to do the job Share customer and colleague feedback to help us do things better Share knowledge and experience with colleagues to support others in building skill and confidence Own their own learning & development and proactively access digital learning solutions Know the daily sales targets, priorities, promotions & selling opportunities Have great product knowledge to sell and recommend our products and services Proactively engage with customers to understand their needs and make recommendations Understand the store priorities and their part to play Complete tasks with pace and in line with SOPs Minimize cost and waste through good process practice Follow safe and legal working practices Contributing to store sales and cost control Work across the store to get things done right first time within timescales Comprehensive knowledge of customer shopping channels Good level of product knowledge and services across the store Up to date knowledge of the commercial operation and brilliant basics Good level of digital capability and use of digital tools and applications Understand customer needs and spot selling opportunities Adapting to change Good Knowledge of VM principles Show less