Sharat Gupta

Operations Manager Nordics at Aon Assessment Sverige
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Stockholm Metropolitan Area, SE
Languages
  • Swedish Native or bilingual proficiency
  • English Full professional proficiency
  • Bengali Native or bilingual proficiency
  • Hindi Professional working proficiency

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Credentials

  • ITIL® Foundation Certificate in IT Service Management
    AXELOS Global Best Practice

Experience

    • Sweden
    • Human Resources Services
    • 1 - 100 Employee
    • Operations Manager Nordics
      • Jan 2022 - Present

    • Sweden
    • Consumer Services
    • 1 - 100 Employee
    • Team Leader Customer Success
      • 2020 - 2021

    • Sweden
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Senior Consultant Manager
      • Jan 2020 - Dec 2020

    • Consultant Manager
      • Apr 2016 - Dec 2020

    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • Teamleader
      • Oct 2013 - Sep 2015

      - Creating goals for the team deliver service goals- Recruitment- Staff liability- Develop and coach team members- Salary reviews- Organizing the team and routine- Manage scheduling

    • Customer Service Integration/SPOC
      • Mar 2013 - Oct 2013

    • Business Customer Service
      • Mar 2012 - Feb 2013

Education

  • Stockholm University
    Bachelor of Science in Business and Economics, Business Administration and Management, General
    2009 - 2013
  • Södertörn University
    Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
    2009 - 2012
  • Thorildsplan High School
    High school diploma, Social sciences with business orientation
    2004 - 2007

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