Sharanya Sethuraman

Marketing Support Manager at Quest Payment Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Hawthorn, Victoria, Australia, AU

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Credentials

  • Business Analytics Completion Certificate
    upGrad
    Sep, 2020
    - Nov, 2024

Experience

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Marketing Support Manager
      • Mar 2023 - Present

    • Singapore
    • Retail
    • 1 - 100 Employee
    • Key Accounts Manager - Marketplace
      • Dec 2021 - Jun 2022

      Responsible for setting up and managing e-commerce operations, driving sales revenue & customer retention on Singapore based top marketplace platforms : Lazada and Shopee, increasing the brand’s presence, identifying new trends and opportunities for business growth on marketplace platforms and implementing the action plans. Responsible for setting up and managing e-commerce operations, driving sales revenue & customer retention on Singapore based top marketplace platforms : Lazada and Shopee, increasing the brand’s presence, identifying new trends and opportunities for business growth on marketplace platforms and implementing the action plans.

    • India
    • Manufacturing
    • 1 - 100 Employee
    • Customer Experience Manager
      • Aug 2019 - Oct 2019

      Supervise and oversee the strategy, planning and execution of the organization’s overall customer experience goals. Supervise and oversee the strategy, planning and execution of the organization’s overall customer experience goals.

    • India
    • Retail
    • 200 - 300 Employee
    • Deputy Manager - Loyalty
      • May 2014 - Mar 2016

    • Assistant Manager - Loyalty
      • Jan 2011 - Apr 2014

      Responsible for managing Crossword Bookstore's loyalty program - Book Rewards. Developing and executing customer acquisition and customer retention strategies to enhance customer experience and drive revenue. Data mining & analytics to understand buyer behaviour & business impact.

    • India
    • Advertising Services
    • 500 - 600 Employee
    • Assistant Media Planner
      • Jan 2008 - Jul 2008

      Develop, execute, monitor and post evaluation of media plans for Cadbury Bournvita brand. Develop, execute, monitor and post evaluation of media plans for Cadbury Bournvita brand.

    • India
    • Entertainment Providers
    • 700 & Above Employee
    • Marketing Research Intern
      • Sep 2007 - Oct 2007

      Research and analytics project on an upcoming TV program ATL campaign. Research and analytics project on an upcoming TV program ATL campaign.

    • India
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Summer Intern
      • May 2007 - Jul 2007

      Research and analytics project on an elements like commercial bumpers on competitor channels. Monitoring and reporting TVR ratings of programs. Research and analytics project on an elements like commercial bumpers on competitor channels. Monitoring and reporting TVR ratings of programs.

Education

  • Chetana's Institute of Management & Research
    Master of Business Administration - MBA, Marketing
    2006 - 2008
  • University of Mumbai
    Bachelor of Business Administration - BBA
    2003 - 2006
  • New Era Public School - India

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