Experience

Republic Wireless

• United States
• Telecommunications
• 1 - 100 Employee

• Technical Product Manager

  • Jun 2022 - Present

  • Responsible for managing products from ideation to completion in an extremely fast paced constantly expanding environment • Worked with the IT Fraud Management team for Dish 5G Wireless Network to manage the Fraud and Usage monitoring system • Worked directly with Engineering and Development team on release planning and oversaw weekend/overnight deployments •Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap 1. Working with Business Stakeholders for requirements 2. Feature creation and refinement 3. Backlog prioritization 4. Iteration/Sprint Planning (Bi-weekly iterations) - LOE & Story points 5. Daily Stand-ups (coordination between business and development) 6. Weekly Iteration check-ins 7. Facilitated UAT/TQA 8. Designed deployment plans • Had the opportunity to be part of JPS/TPS to ensure dependencies were addressed on big scope projects that involved various vendors and cross functional teams • Gave me the opportunity to learn from the challenges and helped provide solutions and address process gaps that the fast paceorganization was facing. • Was actively involved in customer centric UI/UX decision making. • Transitioned from JIRA to Rally and helped develop Tracking boards to enable a common source of truth across the organization Show less



Western Union Business Solutions (acquired by Convera)

• United Kingdom
• Financial Services
• 700 & Above Employee

• Product Manager/Business Analyst

  • Mar 2018 - Jun 2022

  • Responsible for the analysis and definition of the business and system requirements, recommends solution together with the scrum team • Drove the product and business-planning process across cross-functional teams of the company • Analyze product requirements and develop appropriate programs to ensure they’re successful achieved • Develop, implement, and maintain production timelines across multiple departments • Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap • Participated in testing efforts for the product that lead to high quality releases • Managed PM tools such as Jira and Clarizen using both Waterfall and Agile project methodologies. Show less



Time Warner Cable

• Telecommunications
• 700 & Above Employee

• Business Analyst

  • May 2017 - Mar 2018

  • Primary responsibility: Analyzing data and developing Dashboards for the Technology Services department in the Charter Spectrum company. • Used JIRA to pull appropriate data essential for the team using JQL (JIRA Query Language). • Data cleaning in Excel in order to make sure new data is updated and get rid of duplicates . • Work closely with engineers to document process maps and ensure process/deployment completion. • Stakeholders review to determine requirements for reports/dashboards • Worked vastly on Excel using formulas to calculate Service availability, Average Downtime, Service interruptions, SLA and Utilization percentages. • Developed weekly, monthly and quarterly Dashboards for the GVP and Senior director of the department. • Assisted in inventory management and developed a system to monitor inventory more effectively. Show less



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Engineer

  • Jun 2015 - Jun 2016

  • Worked vastly on Network security and Windows server administration. • Had the opportunity to learn about various viruses and was trained on how to protect a large system environment by creating and maintaining Firewall policies that ensured the safety and security of the environment. • Dealt with removal of Crypto-viruses that affected the file servers of huge business environments. • Involved in recuperating large virus outbreaks in multi-national companies who were clients • Worked closely with Network administrators and resolved network conflicts. • Gained an opportunity to work on Window Server Operating System and Linux. • Provided technical assistance to clients that involved both hardware and software issues. Show less



SRM Technologies

• India
• Information Technology & Services
• 700 & Above Employee

• IT Intern

  • May 2014 - Jun 2014

  Worked with the UI development team to develop an enterprise management application for the client. Worked with the UI development team to develop an enterprise management application for the client.



Hyundai Motor India Ltd.

• India
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Database Management Intern

  • May 2013 - Jul 2013

  • Worked with MySQL database. • Generated reports and data analysis. • Assisted with database maintenance tasks, clearing tables, duplication of records and updating records. • Worked with MySQL database. • Generated reports and data analysis. • Assisted with database maintenance tasks, clearing tables, duplication of records and updating records.