Sharamelle Agapay

Front Desk Receptionist at Pacific Skin Institute
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Contact Information
Location
Rancho Cordova, California, United States, US

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Bio

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Jun 2023 - Present
    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Store Manager
      • May 2018 - Jun 2023

      • Prioritizing daily tasks to provide superior customer experience along with operational excellence• Supervising daily store operations including sales productivity, shrink reduction, and managing team members• Utilizing key performance indicators to drive results in metric goals in sales• Performing opening and closing duties including cash handling, counting cash drawers, monitoring inventory, ensuring sales floor is clean and organized

    • Sales Associate
      • Aug 2017 - May 2018

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Operational Management Intern (Virtual)
      • Sep 2020 - Dec 2020

      • Revised and developed spreadsheets on operational workflow projects • Helped facilitate projects and meetings related to staff workflows in specialty care • Reviewed bids reports in specialty care on missing charges ensuring correct billing • Produced Press Ganey and Patient satisfaction reports • Prepared staff meeting materials - agenda planning and typing out minutes • Assisted with virtual interviews • Designed small posters for clinic events • Revised and developed spreadsheets on operational workflow projects • Helped facilitate projects and meetings related to staff workflows in specialty care • Reviewed bids reports in specialty care on missing charges ensuring correct billing • Produced Press Ganey and Patient satisfaction reports • Prepared staff meeting materials - agenda planning and typing out minutes • Assisted with virtual interviews • Designed small posters for clinic events

    • United States
    • Restaurants
    • 700 & Above Employee
    • Team Member/Shift Lead
      • Oct 2014 - Nov 2017

      • Provided excellent and friendly customer service • Logged daily task flows for store inventory control • Performed store opening and closing duties including counting cash drawers, and ensured lobby and kitchen is clean and organized • Contributed to using proper food handling skills in a timely manner while following workplace safety guidelines • Provided excellent and friendly customer service • Logged daily task flows for store inventory control • Performed store opening and closing duties including counting cash drawers, and ensured lobby and kitchen is clean and organized • Contributed to using proper food handling skills in a timely manner while following workplace safety guidelines

Education

  • California State University-Sacramento
    Bachelor of Science - BS, Public Health
    2016 - 2020

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