Sharalyn Han
Systems Tester at Department of Transport and Main Roads- Claim this Profile
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Bio
Credentials
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Programming Foundations: Software Testing/QA
LinkedInNov, 2022- Nov, 2024
Experience
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Department of Transport and Main Roads
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Australia
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Government Administration
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700 & Above Employee
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Systems Tester
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Nov 2011 - Present
Accountabilities include:• Provide technical and consultancy services in the testing of application systems and corporate desktop. Responsibilities include proficiency in the following:• development of system test plans, suites and cases,• peer review of system test plans, suites and cases,• systems testing.• Promote best practice within the Systems Testing area by:• establish standards and processes relevant to testing• sharing knowledge and skills in effective systems testing techniques and problem solving.• Provide high level expert advice to project managers, senior management, system owners and both internal and external clients.• Contribute to effective teamwork by active participation in project groups, attendance and contribution to team meetings and, interaction with others in problem resolution and knowledge sharing.• Assist in the resolution of technical issues and problems arising in the test environment and give guidance to other testers undertaking similar duties. Show less
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Systems Administrator
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May 2009 - Nov 2011
New Queensland Driver Licence (NQDL) Project Provide project support within various areas of the NQDL project team for a succesful implentation of a new product including:- System testing: testing new equipment such as cameras & customer interaction devices (CID) - User Acceptance Testing (UAT): writing test plans, execution of test plans, raising faults (TFR)- Project support ie assist with training material (provide feedback)- Training & support in Customer Service Centres (CSC) during 'go live' phase (Barcaldine, Cairns, Rockhampton etc)- Providing feedback to project developers and managementEnsure the successful transition from the old licensing system to a new product which included features such as facial recognition, electronic capture of signatures. Show less
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Principal Customer Service Officer
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Jan 2007 - May 2009
Process Registration & Licensing applications using various systems for:- Private individuals - Motor vehicle dealers- Organisations ie Taxi, public transport companies (community bus drivers etc) Example of products/services include: - Motor vehicle driver licence- Recreational marine driver licence - Disability parking permits - Payment of infringements - Motor vehicle registration- Marine vessel registration- Approved Inspection Stations (AIS) applications - Taxi registrations- Driver Authorisations ie Taxi, Limousine, Traffic Controllers, Tow Truck Driver, Dangerous GoodsProvide customer service to the community for issue of various products. Show less
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Corporate Solutions Queensland (CSQ))
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Brisbane, Australia
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Finance Officer
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Mar 2003 - Jun 2005
General Accounts Receivable and Accounts Payable administration duties. - Processing payments received via mail (credit cards, cheques) - Processing cheque payments to be sent to customers/students/businesses - General administration (generate reports for all accounts) General Accounts Receivable and Accounts Payable administration duties. - Processing payments received via mail (credit cards, cheques) - Processing cheque payments to be sent to customers/students/businesses - General administration (generate reports for all accounts)
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NAB
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Australia
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Banking
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700 & Above Employee
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Teller - Customer Service Officer
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Jan 1999 - Feb 2000
Front office/counter processing: - Individual (private) general banking ie withdrawals, deposits, cashing cheques, telegraphic transfers, opening new accounts etc - Business banking ie process bulk deposits, bulk withdrawals - Teller duties ie Cash handling Front office/counter processing: - Individual (private) general banking ie withdrawals, deposits, cashing cheques, telegraphic transfers, opening new accounts etc - Business banking ie process bulk deposits, bulk withdrawals - Teller duties ie Cash handling
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Education
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Browns Plains State High School