Shaquille Ndlela

Compliance Manager at Financial Services Board
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Contact Information
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • English -

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Experience

    • South Africa
    • Financial Services
    • 200 - 300 Employee
    • Compliance Manager
      • May 2014 - Present

      • Manage the operations of the team;• Manage the human resource of the team effectively and efficiently (train and develop, monitor, lead and assess performance of staff);• Implement a market conduct risk based supervisory approach of supervision for long and short term insurers;• Investigate complaints of non-compliance with insurance legislation, and liaise with the offices of the various Ombuds;• Investigate insurance claims reported by the customer to assess if the insurer has adhered to the principles of Treating the Customer Fairly;• Oversee and conduct on-site visits, where applicable based on policy and risk based supervision approach; and• Assist the Head by recommending and implementing changes to the regulatory framework and policy within FSB. Show less

    • Compliance Manager
      • May 2014 - Present

      ...

    • South Africa
    • Truck Transportation
    • 700 & Above Employee
    • Manager: Fraud Risk Managament
      • Jun 2012 - Apr 2014
    • South Africa
    • Financial Services
    • 700 & Above Employee
    • Organised Crime Investigator
      • Oct 2010 - May 2012
    • Entertainment Providers
    • 1 - 100 Employee
    • Assistant Manager: Forensics
      • Oct 2009 - Sep 2010
    • South Africa
    • Financial Services
    • 700 & Above Employee
    • Manager: Forensic Investigations
      • Jan 2006 - Sep 2009
    • South Africa
    • Law Enforcement
    • 700 & Above Employee
    • Special Investigator
      • Jan 2003 - Dec 2005
    • Portugal
    • Insurance
    • 1 - 100 Employee
    • Recovery and Salvage Technician
      • Jan 2002 - Dec 2002
    • United States
    • Banking
    • 1 - 100 Employee
    • Legal Recoveries consultant
      • Oct 1998 - Dec 2001

Education

  • Toronto Centre
    Market Conduct Supervision, Finance and Financial Management Services
    2015 - 2015
  • Tshwane University of Technology
    B Tech Policing, Law
    2004 - 2005
  • Insurance Institute of SA
    COP and Risk Management 2, Insurance
    2000 - 2002
  • University of KwaZulu-Natal
    B Iuris, Law
    1995 - 1998

Community

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