Shaquille Ndlela
Compliance Manager at Financial Services Board- Claim this Profile
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Experience
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Financial Services Board
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South Africa
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Financial Services
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200 - 300 Employee
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Compliance Manager
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May 2014 - Present
• Manage the operations of the team;• Manage the human resource of the team effectively and efficiently (train and develop, monitor, lead and assess performance of staff);• Implement a market conduct risk based supervisory approach of supervision for long and short term insurers;• Investigate complaints of non-compliance with insurance legislation, and liaise with the offices of the various Ombuds;• Investigate insurance claims reported by the customer to assess if the insurer has adhered to the principles of Treating the Customer Fairly;• Oversee and conduct on-site visits, where applicable based on policy and risk based supervision approach; and• Assist the Head by recommending and implementing changes to the regulatory framework and policy within FSB. Show less
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Compliance Manager
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May 2014 - Present
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700 & Above Employee
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Special Investigator
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Recovery and Salvage Technician
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Jan 2002 - Dec 2002
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Mutual & Federal
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United States
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Banking
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Oct 1998 - Dec 2001
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Education
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Toronto Centre
Market Conduct Supervision, Finance and Financial Management Services -
Tshwane University of Technology
B Tech Policing, Law -
Insurance Institute of SA
COP and Risk Management 2, Insurance -
University of KwaZulu-Natal
B Iuris, Law