Experience

North Pointe OB/GYN

• Medical Practices
• 1 - 100 Employee

• Patient ServicesCoordinator

  • Feb 2019 - Present



WTW

• United Kingdom
• Financial Services
• 700 & Above Employee

• Benefits Coordinator

  • Jun 2016 - Nov 2016

  Respond to participant questions via phone Research participant questions related to their pension plans Assist participants in using web-based, employee self service tools Use documents, amendments, online knowledge base tools and administrative systems while applying procedures and guidelines Respond to participant questions via phone Research participant questions related to their pension plans Assist participants in using web-based, employee self service tools Use documents, amendments, online knowledge base tools and administrative systems while applying procedures and guidelines



Northside Achievement Zone (NAZ)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Family Achievement Coach

  • Oct 2014 - Apr 2016

  Follow NAZ recruitment strategies and recruitment targets to reach, encourage, and sustain family enrollment and involvement in NAZ. Support NAZ primary participant in setting and reaching their achievement goals, and connecting with the supports (caseworkers, teachers, academic interventions, counselors, etc.) to achieve goals. Help families access and align family wrap around resources from NAZ partners to support family success plans. Develop and track the success plans of families in NAZ Connect to encourage, support, and facilitate progress on goals. Support parent’s ability to move themselves and children through an education/career pipeline represented through NAZ Connect. Support family involvement in NAZ-developed parent education curriculum. Address barriers to student success internal to families (such as belief, knowledge, and motivation). Work within a team at assigned anchor school or organization to develop and implement the NAZ family support process on location. Work with other staff at NAZ in a coordinated team approach. Responsible for keeping all family- and process-related data about families up to date in NAZ Connect. Maintain and keep up to date, all contact, referrals, case-planning conversations, and progress. Show less



Meyer & Njus, P.A.

• United States
• Legal Services
• 1 - 100 Employee

• Skip Tracer

  • 2013 - 2014

  • Provided investigative legal supporting documents to collectors, attorneys and legal staff • Executed time sensitive skip tracing, searches, importing and exporting investigative reporting • Led, established and managed daily skip tracing queue by updating database with case notes • Maintained information; skip tracing addresses, phone numbers and pertinent information • Expertise in Federal Debt Collection Practices Act, State, and Federal Standards and regulations • Assisted with preparation of supporting documents for litigation skip tracing activities • Handled and directed inbound calls Show less



SuperAmerica

• 1 - 100 Employee

• Customer Service Representative

  • Nov 2010 - Mar 2012

  • Provided customer service assisting customers with monetary transactions • Maintained cleanliness of interior and exterior of store • Prepped food adhering to regulated food and safety guidelines • Led by opening and closing store site independently • Balanced safe and transactions ensuring accuracy • Ordered and oversees forecasting of supplies ensuring adequate inventory maintained • Accountability for cash holdings and reconciling deposits at end of shift • Provided customer service assisting customers with monetary transactions • Maintained cleanliness of interior and exterior of store • Prepped food adhering to regulated food and safety guidelines • Led by opening and closing store site independently • Balanced safe and transactions ensuring accuracy • Ordered and oversees forecasting of supplies ensuring adequate inventory maintained • Accountability for cash holdings and reconciling deposits at end of shift



Universal Home Healthcare

• Personal Care Attendant

  • 2007 - 2009

  • Helped client with everyday living skills; improving Range of motion (ROM) • Scheduled doctor’s appointments, transfers and ambulation • Prepared daily meals reflecting dietary needs and restrictions when applicable • Assisted with housekeeping and personal hygiene and skin care • Administrated medication in accordance to medical needs/records • Helped client with everyday living skills; improving Range of motion (ROM) • Scheduled doctor’s appointments, transfers and ambulation • Prepared daily meals reflecting dietary needs and restrictions when applicable • Assisted with housekeeping and personal hygiene and skin care • Administrated medication in accordance to medical needs/records



Kelly Services/U.S. Bank

• Data Entry Clerk

  • 2005 - 2008

  • Entered cancelled bond information to supporting documentation database • Provided customer service support to a diverse and multicultural consumer base • Proficient typing 50+ WPM executing MS Office database savvy • Extensive experience with U.S. Bank’s multiple database systems • Entered cancelled bond information to supporting documentation database • Provided customer service support to a diverse and multicultural consumer base • Proficient typing 50+ WPM executing MS Office database savvy • Extensive experience with U.S. Bank’s multiple database systems