Shaown Das

Operations Manager at Nehru Memorial Techno Global Hospital
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Contact Information
us****@****om
(386) 825-5501
Location
Kolkata, West Bengal, India, IN
Languages
  • Bengali -
  • Hindi -
  • English -

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Credentials

  • Participation Certificate of Basic Life Support
    AMRI Hospitals Saltlake

Experience

    • India
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Operations Manager
      • Aug 2022 - Mar 2023

  • Raiganj Jeevan Rekha Hospital
    • Raiganj, West Bengal, India
    • Center Development Manager
      • Feb 2022 - Jul 2022

      * New Centre Planning & Execution, Project Management, Recruitment, Marketing, Operational Management of new units, financial responsibility of new units & finally maintaining liaison between the Hospital & Satellite Units. * Increase the effectiveness and efficiency of Support Services through improvements to each function (Operations, HR, Branding and Promotions, IT, Finance) as well as coordination and communication between functions. * Establish work schedules… Show more * New Centre Planning & Execution, Project Management, Recruitment, Marketing, Operational Management of new units, financial responsibility of new units & finally maintaining liaison between the Hospital & Satellite Units. * Increase the effectiveness and efficiency of Support Services through improvements to each function (Operations, HR, Branding and Promotions, IT, Finance) as well as coordination and communication between functions. * Establish work schedules, Supervise staff, Monitor and evaluate performance in partnership with the directors. Show less * New Centre Planning & Execution, Project Management, Recruitment, Marketing, Operational Management of new units, financial responsibility of new units & finally maintaining liaison between the Hospital & Satellite Units. * Increase the effectiveness and efficiency of Support Services through improvements to each function (Operations, HR, Branding and Promotions, IT, Finance) as well as coordination and communication between functions. * Establish work schedules… Show more * New Centre Planning & Execution, Project Management, Recruitment, Marketing, Operational Management of new units, financial responsibility of new units & finally maintaining liaison between the Hospital & Satellite Units. * Increase the effectiveness and efficiency of Support Services through improvements to each function (Operations, HR, Branding and Promotions, IT, Finance) as well as coordination and communication between functions. * Establish work schedules, Supervise staff, Monitor and evaluate performance in partnership with the directors. Show less

    • Senior Supervisor
      • Sep 2018 - Jan 2022

      IPD Billing IPD Billing

    • Hospitals and Health Care
    • 200 - 300 Employee
    • Executive IP Billing
      • Dec 2016 - Sep 2018

      Handling day to day In-patient billing process. Handling day to day In-patient billing process.

    • Asst Manager Operations and Business Develpoment
      • Apr 2016 - Oct 2016

      * Coordinate, manage and monitors the workings of units & Coordination with the Consultants, if required. * Responsible for day-to-day operations & Strategic planning. * Establish work schedules, Supervise staff, Monitor and evaluate performance. * Review financial statements and data. * Prepare and control operational budgets. * Control inventory. * Coordinate, manage and monitors the workings of units & Coordination with the Consultants, if required. * Responsible for day-to-day operations & Strategic planning. * Establish work schedules, Supervise staff, Monitor and evaluate performance. * Review financial statements and data. * Prepare and control operational budgets. * Control inventory.

    • India
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Executive Operations (Worked as Manager On Duty)
      • Mar 2014 - Apr 2016

      • Worked as Day-MOD (Manager On Duty). • Financial Counseling and payable follow up. • Bed Management. • Co-ordination with the Consultants, if required. • Handling patient / patient relative’s grievances. • Arranging Blood and Ambulance for the patients at the time of requirement. • Worked as Day-MOD (Manager On Duty). • Financial Counseling and payable follow up. • Bed Management. • Co-ordination with the Consultants, if required. • Handling patient / patient relative’s grievances. • Arranging Blood and Ambulance for the patients at the time of requirement.

    • India
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Night Supervisor
      • Feb 2013 - Mar 2014

      . Overall responsibilities of the entire Hospital at night shift. . Financial Counseling. . Handling of Emergencies. . Bed Management. . Coordination with the Consultants, if required. . Handling patient / patient relative's grievances. . Making night reports. . Monitor the smooth functioning of all departments of the Hospital. . Arranging Blood at the time of requirement. . Arranging Ambulance for the patient. . Overall responsibilities of the entire Hospital at night shift. . Financial Counseling. . Handling of Emergencies. . Bed Management. . Coordination with the Consultants, if required. . Handling patient / patient relative's grievances. . Making night reports. . Monitor the smooth functioning of all departments of the Hospital. . Arranging Blood at the time of requirement. . Arranging Ambulance for the patient.

    • Front Office Executive (Posted in ITU as Floor In-charge)
      • Aug 2012 - Feb 2013

      * Handling patient queries, * In Patient Billing, * Coordinating, * Arranging Blood at the time of require. * Arranging Ambulance at the time of require. * Handling patient grievances. * Handling patient queries, * In Patient Billing, * Coordinating, * Arranging Blood at the time of require. * Arranging Ambulance at the time of require. * Handling patient grievances.

    • Coordinator Patient Services Department
      • Nov 2009 - Jul 2012

      * Handling patient queries, * Out Patient Billing for Investigation and for Doctor Consultation, * In Patient Billing (Admission and Discharge), * Coordinating, * Arranging Blood at the time of require. * Arranging Ambulance at the time of require. * Handling patient grievances, * Handling patient queries, * Out Patient Billing for Investigation and for Doctor Consultation, * In Patient Billing (Admission and Discharge), * Coordinating, * Arranging Blood at the time of require. * Arranging Ambulance at the time of require. * Handling patient grievances,

Education

  • Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT
    Master's degree, Hospital Administration
    2019 - 2021
  • West Bengal University of Technology
    Bachelor's degree, Hospital Management
    2006 - 2009
  • Symbiosis Centre of Healthcare
    Post Graduation Diploma, Hospital and Health Care Management
    2012 - 2013
  • Sikkim Manipal University - Distance Education
    Master of Business Administration (MBA), Operations Management
    2010 - 2012
  • University of Calcutta
    Bachelor of Science (BS), Bio-Science
    2003 - 2006

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