Product Manager

• May 2022 - Present

Project Manager

• Aug 2014 - Jun 2022

Project managed health care system for long term care sector with certain integration to government system. Managed a project of more than a million dollar while supporting multiple other client’s account.On top of expected PM roles and responsibilities, able to provide advise both internally and for external clients. Sharing of experiences with clients and internal staff on some client's health care industry operations and norms, to help form and enhance the design for Electronic Medical Record (EMR) system.

Senior Consultant

• Aug 2010 - Aug 2014

Specialization : Software Development Industry : Information Technology Date Joined : Early Aug 2010 Date Left : Present Duration : 3 Year Work Description Responsibilities:Liaise and meet client to gather software requirementsDeveloping different functionalities depending on client's needs/requirementTest and deploy software into clients' servers. Identifying possible bugs or errorsCustomizing SharePoint to fit customers' existing systems or requirementsCreate user guides for the new functionalities or system createdConduct user training session to familiarizes customers with new functionalities or systemAttend monthly meeting to discuss any possible bugs or new functionalities requiredHandling and managing at least 3 different customers or projects at a time

Operation Control Executive

• Aug 2009 - Aug 2010

Specialization : Operation Management Industry : Logistics / Security Date Joined : Early Aug 2009 Date Left : Early Aug 2010 Duration : Currently still working Reason for Leaving : Looking for better prospect and challenging jobs. Work Description Responsibilities:Ensure all operation runs smoothly 24/7Ensure all consignments meets company and clients SLAManaged all manpower issueEnsure all valuable moving in and out of the company are secured and with permitEnsure all security areas are covered 24/7Prepare monthly bank reports for company and banks' referencingFind any loop holes in company security and resolve themTake up projects such as re-organizing of department Security Unit.Resolve all unforeseen incident, such as accident on jobDaily update of operation status to top-managementProvide suggestion and solutions to problems that may cause operation to fail or delayProvide welfare and consultation for staff on the groundCoordinate with different departments to ensure all operations runs without miscommunications.Do checks on cash and valuables in company to ensure all cash and valuables are accounted for.Accountable for all cash and valuables going in and out of companyWrite company Standard Operation Procedure for Security for different situation/scenario Create simple excel template for recording and monitoring of bank assignmentsProvide authorization for bank assignments and entry to secure areas in the company