Experience

Stand Against Racism & Inequality
• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee
• Caseworker

  • Mar 2022 - Present


Citizens Advice

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Caseworker

  • Jan 2021 - Feb 2022

  • Responsibilities include: Researching and exploring options and implications on a wide range of issues including debt, benefits, employment, housing, consumer, family, immigration, health and community care. • Contribute to local and national research and campaigns work on social issues such as availability of NHS dentists, better transport and banking facilities. • Interview clients using sensitive listening and questioning in order to allow clients to explore their problems and empower them to set their own priorities. Show less



Essex Law Clinic

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Legal Assistant

  • Oct 2019 - Sep 2020

  • Responsibilities included; interviewing clients, case recording, client care, team collaboration, and practical tailored legal research for each case. • Successfully managed a case under the Miscarriage of Justice Project. • Explored the unmet legal need in the locality and working out strategies for how the Law Clinic can better meet that need. • Responsibilities included; interviewing clients, case recording, client care, team collaboration, and practical tailored legal research for each case. • Successfully managed a case under the Miscarriage of Justice Project. • Explored the unmet legal need in the locality and working out strategies for how the Law Clinic can better meet that need.



Lincoln Hartford

• Higher Education
• 1 - 100 Employee

• Legal Secretary

  • Jun 2018 - Oct 2019

  ▪ Responsibilities included; Completing administrative duties such as making copies, answering and directing phone calls and greeting clients ▪ Coordinating appointments, including all correspondence and logistics necessary ▪ Drafting documents and letters from existing acquisitions using proper licensing templates ▪ Managing legal documentation and correspondence in strict confidence ▪ Correspond with solicitors, court, and clients ▪ Assist with accounting and billing ▪ Implement and improve upon administrative processes for more efficient workflow Show less



Precision

• United Kingdom
• Marketing Services
• 1 - 100 Employee

• Brand Representative

  • Jan 2018 - Apr 2018

  ▪ Fulfilled several administrative duties including; generating reports pertaining to inventory, payroll hours, and materials used recording meeting minutes, and drafting proposals for customer engagement projects. ▪ Updated appointment management system from a paper-based to an online-based system. ▪ Fulfilled several administrative duties including; generating reports pertaining to inventory, payroll hours, and materials used recording meeting minutes, and drafting proposals for customer engagement projects. ▪ Updated appointment management system from a paper-based to an online-based system.



British Red Cross

• United Kingdom
• Civic and Social Organizations
• 700 & Above Employee

• Volunteer Refugee Caseworker

  • Jun 2017 - Sep 2017

  ▪ Assisted engagement of service users with local services, e.g. citizens advice bureau. Conducted sensitive interviews with service users to assess their needs. ▪ Completed documentation and case notes according to organization standards. ▪ Assisted engagement of service users with local services, e.g. citizens advice bureau. Conducted sensitive interviews with service users to assess their needs. ▪ Completed documentation and case notes according to organization standards.



University of Essex

• United Kingdom
• Higher Education
• 700 & Above Employee

• Advice and Advocacy Assistant

  • Sep 2015 - Jul 2016

  ▪ Used available data to identify and support students that are at risk of underachieving. Maintained accurate records of work undertaken with individuals and report on the progress of these individuals.▪ Organised a campus-wide awareness campaign to inform students about the services offered by the SU. This successfully increased engagement in the following weeks.

• Advice and Advocacy Assistant

  • Sep 2015 - Jul 2016

  ▪ Used available data to identify and support students that are at risk of underachieving. Maintained accurate records of work undertaken with individuals and report on the progress of these individuals.▪ Organized a campus-wide awareness campaign to inform students about the services offered by the SU. This successfully increased engagement in the following weeks.