Shany Zohar

Customer Success & Account Manager at NI Medical
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Contact Information
us****@****om
(386) 825-5501
Location
Israel, IL
Languages
  • English Full professional proficiency
  • Hebrew Native or bilingual proficiency

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Bio

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5.0

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Dana Barocas

Shany is the most hard-working, diligent and dedicated person, always thinking of the full picture and working relentlessly to get things done - well and on time. She is very reliable and gives all the team peace of mind, always keeping a smile and a positive attitude. A great account manager, very sensitive to customer's needs and keeping an excellent reputation for the company. Shany will be an excellent asset to any team she joins!

Igor Granov

I can recommend Shany as a person with profound knowledge of Regulatory affairs and great communication skills. Proactive, dynamic and totally organized. Brilliant customer success manager. Shany was one of the most dedicated professionals through her work at NI Medical. She is very thorough in everything she does and can be depended upon to get the job done. All of us at NI Medical find her enthusiasm and dedication both inspiring and motivating. Give her the really challenging tasks, the ones that everyone else is struggling with, and she will get them done. For Shany the job is always the most important thing to do. Very positive attitude towards work. I enjoyed working with her on the numerous projects we took on. She is an absolutely phenomenal individual.

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Credentials

  • Value Realization Best Practices for Customer Success Management
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Business Fundamentals for Customer Success Managers
    LinkedIn
    Dec, 2021
    - Nov, 2024
  • Customer Success Management Fundamentals
    LinkedIn
    Dec, 2021
    - Nov, 2024
  • Onboarding and Adoption Best Practices for Customer Success Management
    LinkedIn
    Dec, 2021
    - Nov, 2024

Experience

    • Israel
    • Medical Device
    • 1 - 100 Employee
    • Customer Success & Account Manager
      • Apr 2022 - Present

    • Israel
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Lead Project Manager
      • 2017 - Apr 2022

      • Led R&D projects for customers.• Created relationships with customers to promote positive working relationships.• Developed and initiated projects.• Oversaw projects from concept through launch of products.• Proficient in medical device requirements according to ISO standards and regulations.

    • R&D Engineer
      • 2015 - 2017

      • Managed multiple tasks and met time-sensitive deadlines.• Developed and Validated new products.• Designed and implemented experiments.• Managed customer complaints and corrective preventive actions.

    • Israel
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Media Manager
      • 2008 - 2015

      • Managed customers’ requests, vendors, and services. • Supervised online and offline ad campaigns, reporting on results. • Developed content for press releases, websites, and social media. • Led export projects. • Managed customers’ requests, vendors, and services. • Supervised online and offline ad campaigns, reporting on results. • Developed content for press releases, websites, and social media. • Led export projects.

Education

  • Holon Institute of Technology
    Master of Science (MSc), Technology Management
    2016 - 2020
  • Shenkar - Engineering. Design. Art.
    Bachelor of Science (B.Sc) graduate, Polymer/Plastics Engineering
    2010 - 2014

Community

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