Project Manager

• Mar 2022 - Present

Project Coordinator

• Feb 2020 - Mar 2022

Highly organized and strategic project coordinator for the Office of Supportive and Caregiver Services, within the Administration for Community Living (ACL), providing project management and a wide array of adminstrative support for the Family Caregiving and Supporting Grandparents Raising Grandchildren Advisory Councils. Manages virtual and in person advisory council and subcommittee meetings for both the RAISE and SGRG Advisory Councils. Gathered collective feedback and data in support of the development of two reports to Congress and a National Family Caregiving Strategy. Manages the ongoing record keeping of both the RAISE and SGRG contract deliverables, deadlines, tasks, and project updates. Manages team touchbase meetings ensuring projects are completed within appropiate timeframes.Develops website revision instructions for both the RAISE and SGRG websites to reflect information on upcoming events, advisory council accomplishments, and public resources. Works with the ACL Office of External Affairs (OEA), and the Office of Information Resources and Management (OIRM), during the process of disseminating resources and providing ongoing updates on the work of both councils via the RAISE and SGRG webpages. Show less

Veteran Directed Care Program Analyst

• Apr 2019 - Feb 2020

Intern Program Analyst for the Veteran Directed Care Program (VDC). Identified innovative ideas and proposed process improvements that would further improve access to the VDC Program for Veterans. This included discussions on best practices for the dissemination of resources in which the VDC program provides. Identified strategies to resolve issues such as billing and invoicing discrepancies for services provided through the Veteran Directed Care program. Constructed a proposal geared towards not only leveraging existing programs to expand the Veteran Directed Care program in rural areas, but also provide vocational opportunities for rural Veterans through the program. Produced monthly reports to include feedback on projects focused on increasing accessibility to programs for Veterans and the aging/disabled population.These programs include the Assistive Technology program, the No Wrong Door platform, and the Veteran Directed Care program. Took on a lead role in facilitating a National Veteran Directed Care Webinar for over 300 Centers for Independent Living across the U.S which resulted in almost 200 of the attendees showing interest in serving Veterans through the program. Provided ideas on how to improve Veteran's access to resources via the VDC Web page and the No Wrong Door Website. Engaged in discussions with ACL leadership during weekly meetings on areas of collaboration and support with the Department of Veteran Affairs, Regional Office staff, Area Agencies on Aging staff, and Centers for Independent Living staff. Show less

Community Development Intern

• May 2018 - Aug 2018

Engaged with hundreds of local businesses, schools, and organizations within the local community to recruit prospective sponsors and volunteers for successful execution of Making Strides Against Breast Cancer events. Collaborated with fellow staff incorporating leadership skills and creativity to promote both revenue performance and event success. Developed creative content for web page flyers to recruit photographers for events. Engaged with hundreds of local businesses, schools, and organizations within the local community to recruit prospective sponsors and volunteers for successful execution of Making Strides Against Breast Cancer events. Collaborated with fellow staff incorporating leadership skills and creativity to promote both revenue performance and event success. Developed creative content for web page flyers to recruit photographers for events.

Finance Intern

• May 2018 - Aug 2018

Addressed patient eligibility, data entry, coding and other payer requirements in accordance with HIPPA, Medicaid, and Title X regulations. Processed pharmacy billing payments from third party insurances electronically utilizing Pharmacy RX and NexGen systems. Completed claims and appeal inquiry forms to payers daily. Verified accuracy and completeness of Personal Identifiable Information (PII) data entered into NexGen and Pharmacy RX making necessary corrections. Addressed patient eligibility, data entry, coding and other payer requirements in accordance with HIPPA, Medicaid, and Title X regulations. Processed pharmacy billing payments from third party insurances electronically utilizing Pharmacy RX and NexGen systems. Completed claims and appeal inquiry forms to payers daily. Verified accuracy and completeness of Personal Identifiable Information (PII) data entered into NexGen and Pharmacy RX making necessary corrections.

Work Study Student

• Jun 2016 - Sep 2016

Ensured training compliance for all healthcare staff within the Manhattan Veterans Affairs Hospital. Provided customer service via the phone and formally within office. Developed spreadsheets and other forms of clerical data collection tools, via a electronic database, to ensure staff training compliance. Developed methods of record keeping for training certificates and archived documents from previous years. Ensured training compliance for all healthcare staff within the Manhattan Veterans Affairs Hospital. Provided customer service via the phone and formally within office. Developed spreadsheets and other forms of clerical data collection tools, via a electronic database, to ensure staff training compliance. Developed methods of record keeping for training certificates and archived documents from previous years.

Hospital Corpsman & Purchasing Agent

• Apr 2013 - Feb 2015

Served as a lead supply technician for several months responsible for fulfilling orders for medical supplies for the Naval Hospital of Guantanamo Bay. Maintained correspondence with medical supply vendors within the U.S. resolving discrepancies with delayed or missing shipments for the hospital. Purchased and managed the procurement of imported hospital supply orders to include medical equipment via the Department of Defense Medical Logistics Support System (DMLSS). Responsible for tracking purchases, missing shipments and resolving issues with receipt and acceptance of orders. Conducted order reconciliation daily including the reconciliation of missing purchases from 2+ years prior, in preparation for yearly auditing. My dedication to ensuring that the demand and supply of medical supplies went smoothly resulted in zero auditing discrepancies and a Letter of Recognition from the Commanding Officer. Mentored departmental supply staff providing guidance on how to troubleshoot issues with placing orders via the DMLSS system. Provided individual and classroom training to 24 supply techs on inventory management and navigating the internal logistics system (Defense Medical Logistics Support).Provided patient and family orientated medical care in support of Operation Enduring FreedomPrepared Medical Record documentation for 6000+ on board personnel.Performed and documented over 200 medical examinations , including vital signs, steroid injections, biopsies, EKG's, stress tests, and steroid injections within the primary care department.Coordinated physical fitness and recreational activities for 11 special category elderly residents. Provided daily patient care such as medication administration, meal preparation, and personal hygiene care for patients within a nursing home setting.Volunteered as EMT driver for command events including fundraising initiatives. Show less

Hospital Corpsman

• Mar 2010 - Apr 2013

Provided extensive care within a 44-bed Inpatient Surgical Unit primarily to wounded soldiers returning from Operation Enduring Freedom, and general population post operative patients. Performed daily intravenous therapy, wound care, patient assessments, medication administration, EKG exams, and ultrasounds. Ensured a comfortable and safe environment for patients and their families, resulting in a quicker recovery rate.Front desk operator for the Command Duty Office. Answered over 2,000 calls monthly, simultaneously providing friendly customer service to over 2,000 patients and staff.Monitored multiple emergency alarms and dispatched appropriate teams within the hospital in response to medical code emergencies. Managed the logistics of the hospitals official flag inventory.Trained 4 new staff members on procedures for operating the front desk within the Command Duty Office. Trained new staff members on how to maintain the base flag inventory. Show less