Shanthea Rolle

Associate Engineer at Global Sun Integration Management
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Location
The Bahamas, BS

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William B Hurst

July 8, 2012 To Whom It May Concern: It is a pleasure for me to provide Ms. Shanthea Rolle this letter of recommendation. I came to know Ms. Rolle through my duties as a faculty member at Philander Smith College. Ms. Rolle has a bright, enthusiasm that is hard to miss. No matter what kind of problem I proposed to the class, Ms. Rolle would always easily solve the problem with a graceful, ebullience that happily brought the whole class to a clear understanding of the correct answer. Ms. Rolle has also had to work hard to get where she is, so there is not much that will ever be able stop her in whatever goal she strives to achieve. I happily endorse Ms. Shanthea Rolle in whatever endeavor she wishes to attempt. She has frequently demonstrated an exceptional ability to handle complex problems with the enthusiastic touch of a loving, caring, honest, and happy person. I feel that Ms. Rolle will be an asset to any institution and I have no reservations in recommending her to you. Please feel free to call me at 501-993-1459 or email me at whurst@philander.edu, if you have any questions. Sincerely, William B. Hurst, Ph.D. Assistant Professor of Computer Science Philander Smith College 900 Daisy Bates Drive Little Rock, Arkansas 72202 Phone: 501-993-1459 Email: whurst@philander.edu

Craig W Thompson

Shanthea worked for me during the summer 2011 as a software research intern. Her project involved identifying and analyzing "serious games" in the 3D virtual world Second Life to assess how well gaming technology can solve enterprise applications. She concluded the project with a very nice poster. She was cheerful, on time, and I enjoyed working with her.

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Credentials

  • Applied Social Media Marketing
    Charles Sturt University
    Nov, 2019
    - Sep, 2024
  • Programming for Everybody
    Coursera
    Jun, 2019
    - Sep, 2024
  • Google IT Support Professional Certificate
    Google
    Apr, 2019
    - Sep, 2024
  • IT Security: Defense against the digital dark arts
    Coursera
    Apr, 2019
    - Sep, 2024
  • System Administration and IT Infrastructure Services
    Coursera
    Mar, 2019
    - Sep, 2024
  • Operating Systems and You: Becoming a Power User
    Coursera
    Dec, 2018
    - Sep, 2024
  • The Bits and Bytes of Computer Networking
    Coursera
    Jul, 2018
    - Sep, 2024
  • Technical Support Fundamentals
    Coursera
    Jun, 2018
    - Sep, 2024

Experience

    • Bahamas
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Associate Engineer
      • Aug 2021 - Present

    • IT Specialist | Graphic Designer
      • Apr 2016 - Present

      Self employed Graphic Designer & IT Support Specialist. Graphic design work including flyer design, web design, press ads, business card design, decal design, stationary design, booklet design, social media posting, t-shirt design, menu design, banner design, ticket design, whatsapp marketing, window wrap design & short video advertisements.Information Technology Services including but not limited to: laptop & computer repairs, iPhone repairs, software installations, network repairs, printer repairs & parts replacements.

    • Jamaica
    • Hospitality
    • 700 & Above Employee
    • Social Media & Intranet Coordinator | Photographer
      • Sep 2019 - Mar 2021

      Daily duties include creating thoughtful, engaging and exciting content across all social media platforms.Populating the social media calendar with powerful content in line with the our resort's mission.Creating, collating and posting relevant, timely and engaging content to the resort’s page on the company intranet.Managing the resort’s intranet presence to maintain a proper balance of content and tools.Daily Newsletter creation & publishing including prepping stories daily for print.Daily Digital Notice Board content creation & production.Working with the Sandals Foundation including conducting outreach events as needed such as the Reading Roadtrip, organizing donations & promoting awareness.

    • Australia
    • Retail
    • 700 & Above Employee
    • IT Specialist
      • Nov 2017 - Jul 2019

      Information Technology Specialist:Maintained, managed, troubleshooted and upgraded computer systems and servers for performance and security related issues.Provided end-user support for a variety of applications.Troubleshooted information technology-related issues for both hardware and software.Coordinated the set-up of data services, as well as phone, computer, and printer installation, maintenance & repair.Migrated all user systems from Windows 7 and older on Desktop PCs to Intel Nuc PC's running Windows 10. Refurbished old systems as a part of a project where I successfully set up a new training room for employees to complete IGA supplied training courses.Troubleshoot & set up POS's.Set up a new Accounts office hardware (including software troubleshooting, namely Sage) including all physical networking & connecting to our server set up and controlled by our Systems Admin.Repaired company phones (iPhones 8 & older) including but not limited to screen replacements, no sound, no vibration, not turning on, looping start, etc. Managed & repaired company scan guns as well (including iPods).Remote access repair for Grand Turk stores with software issues. Traveled a few times to Grand Turk to carry out IT troubleshooting & repairs.Left job because I wanted to relocate after having a family tragedy.

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Director Of Communications
      • Jun 2016 - Apr 2017

      The parish consists of 6 churches.Developed the parish website.Managed all communications for the parish including but not limited to weekly bulletins, flyers, updating media pages & the rectors secretary work. The parish consists of 6 churches.Developed the parish website.Managed all communications for the parish including but not limited to weekly bulletins, flyers, updating media pages & the rectors secretary work.

    • Higher Education
    • 1 - 100 Employee
    • Office Assistant in Admissions
      • Aug 2013 - May 2014

      Carried out student data entry using Jenzebar, filing and contacting prospective students

    • Peer Educator
      • Aug 2012 - May 2014

      Tutored in Computer Science, English, Mathematics and Spanish College Courses

    • United States
    • Higher Education
    • 700 & Above Employee
    • CSCE Intern
      • May 2011 - Jul 2011

      • Computational Modeling• Joined an active research team developing working models of healthcare facilities using the 3D virtual world platform like Second Life. • Research topics included ontologies, workflow, search, and architecture scalability as well as improved models of healthcare logistics and explicit, computational models of healthcare processes. • Computational Modeling• Joined an active research team developing working models of healthcare facilities using the 3D virtual world platform like Second Life. • Research topics included ontologies, workflow, search, and architecture scalability as well as improved models of healthcare logistics and explicit, computational models of healthcare processes.

    • Jamaica
    • Hospitality
    • 700 & Above Employee
    • Summer Student, Trainee
      • Jul 2010 - Aug 2010

      Spent a week in each department to allow a chance to experience first hand what it's like to work in the hospitality industry. Spent a week in each department to allow a chance to experience first hand what it's like to work in the hospitality industry.

    • Summer Student Job: Office Clerk
      • Jun 2009 - Jul 2009

      • Filling• Processing information for licence retrieval• Inputting and updating vehicle licence records, copying their records from paper to the electronic system. • Filling• Processing information for licence retrieval• Inputting and updating vehicle licence records, copying their records from paper to the electronic system.

Education

  • Philander Smith College
    Bachelors of Science, Computer Science Minor in Mathematics
    2010 - 2014
  • L N Coakley High School
    2006 - 2010
  • Grand Bahama Catholic High School
    -

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