Shantell Lewis
Personal Assistant at EVA Solutions- Claim this Profile
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Topline Score
Bio
Credentials
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Notary Public
State of MarylandOct, 2021- Nov, 2024 -
COVID-19 Contact Tracing
John Hopkins University -
CPR, AED & First Aid Certification
American Heart Association -
Certified Test Counselor
American Heart Association
Experience
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EVA Solutions
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United Kingdom
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Executive Offices
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1 - 100 Employee
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Personal Assistant
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Feb 2021 - Present
• Oversees every aspect of operations management by effectively communicating with clients and team members to maintain office productivity and performance, improving workflow management. • Provides personalized product solutions by asking relevant questions to gather accurate information clients’ needs and presents best options. • Maintains data safety and security by updating insurance information in the designated data management systems. • Collaborates with other team members in conducting extensive research on complex issues, adequately solving problems, and ensuring client satisfaction. • Boosts sales and revenue by planning and organizing marketing events to expand brand awareness and enhance product promotion. • Guarantees confidentiality of all personal and sensitive information in compliance with the company regulations and procedures. Show less
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Charles County Department of Health
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White Plains, Maryland
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Health Services Specialist ll
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Jul 2018 - Jan 2021
• Eliminated the spread of infectious diseases such as Hepatitis, Lyme, and salmonella by researching to develop measures for prevention and control. • Amplified program success by accurately investigating and reporting required variables to ensure accurate data analysis and interpretation. • Partnered with public health physicians, private physicians, nurses, hospitals, and laboratories to address community health concerns. • Executed regular health education programs, including immunization and disease prevention initiatives, preventing disease prevalence by 30%. • Supervised vaccination implementation and epidemiological operations to streamline operations and guarantee appropriate resource utilization. • Coordinated patients’ medication therapy to increase treatment efficacy by ensuring medication accuracy and correct dosage. Show less
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Giving L.I.F.E LLC
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Washington D.C. Metro Area
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Office Manager
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Dec 2016 - Jul 2018
• Managed and supervised projects, programs, and business development initiatives, enhancing project/program success and business performance. • Designed and implemented efficient office systems to streamline operations and increase productivity. • Promoted uniformity and work quality by developing standards and procedures, ensuring efficient and consistent operations. • Established effective filing systems to enhance accessibility and retrieval of important documents and records. • Monitored and supervised clinical functions to ensure compliance with established protocols and procedures, promoting a safe and efficient healthcare environment. Show less
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Community Bridge
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Washington D.C. Metro Area
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Office Assisant/Data Entry
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Jul 2016 - Nov 2016
• Curated a positive client experience by professionally managing all office operations while providing guest support and leadership. • Managed community-based outreach programs serving as the liaison between clients and board members. • Created and preserved a detailed spreadsheet of the new WMATA applicants, improving applicant tracking and recruitment process. • Generated regular reports and analytics based on the recorded client data, providing valuable insights for decision-making. • Cultivated excellent vendor relationships to verify timely procurement and delivery of office supplies and packages. Show less
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D.C. Department of Health, HIV/AIDS Administration~STD
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Washington D.C. Metro Area
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Program Support Specialist
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May 2000 - Nov 2012
• Collected detailed data on the school-based screening program and conducted analysis, identifying key trends and patterns influencing process improvement. • Organized meetings with school management to schedule screening sessions for public schools within D.C., ensuring early disease detection and prevention. • Coordinated administrative tasks, including file management and report generation, ensuring adequate record-keeping and improving operational efficiency. • Executed school-based screening programs and monitored progress to guarantee 100% compliance with regulations and procedures. • Directed program logistics to ensure timely implementation and completion, achieving deliverables within the set deadlines. Show less
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Correction Corporation America
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Washington D.C. Metro Area
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Human Resources Director
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Nov 1995 - Sep 1999
• Coordinated all aspects of personnel screening, selection, and hiring • Assisted in resolving employee complaints and grievances by providing employee-consulting services in coordination with first-line supervisors and managers • Responsible for implementing and administering the Affirmative Action Plan • Processed and monitored worker’s compensation claims • Created and maintained adequate and accurate employee records and general files in an organized manner • Attended staff meetings to promote effective communication for proper flow of information to management and staff • Conducted in-service training sessions and other training programs as required • Traveled to several facilities nationwide to receive additional training as required • Participated in employee orientation by making presentations on benefits and personnel policies and procedures • Assisted in administering wage/salary policies and structures, including performance appraisal systems • Provided information and instructions on terminating employee relative insurance continuation, final pay, etc. • Represented the facility at unemployment and worker’s compensation hearings, as necessary Show less
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Education
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University of Maryland Global Campus
Bachelor's degree, Psychology
Community
