Office Manager

• Jun 2021 - Present

Dispatcher Liquids West Division

• Oct 2020 - May 2021

• Scheduling, planning and coordinating daily oil and filter collection workloads for 4 drivers.• Creating efficient runs across Southern Alberta from Ponoka to the US Border.• Ability to juggle multiple tasks simultaneously while adjusting to unexpected daily challenges.• Exceptional communication with driver, clients and internal co-workers.

Office Administrator Liquids West Division

• May 2019 - Sep 2020

• Assisted in day to day administration duties, customer service, worked predominantly in the revenue stream data entry.• Organized, tracked, and invoiced used oil and filter/waste collection for AB North, Onoway, Grande Prairie and a 3rd party company• Monthly completion/submission of Arma/Bcuoma Oil/Filter/Plastic Return Incentive Claims.

Accounts Receivable Projects Administrator

• Jan 2017 - Apr 2019

• Responsible for managing the office, “go-to” person, scheduling monthly team meetings, performing new staff orientation and supervising receptionist • Communicate and collect data daily in coordination with Field Admin, Project Managers and Document Control to ensure that all necessary data required for billing purposes is accurate and timely, signed, and submitted. • Balance/reconcile field LEMs to payables, receivables and to contract • Prepare and submit monthly progress, change order and holdback invoices • Follow up on aging payments and collections • Prepare and maintain monthly reports for Corporate • Monitor and report the banks daily and attach cash receipts to invoices • Set up projects and maintained both progress and change order phase codes Show less

Service Coordinator

• Sep 2014 - Aug 2016

Being the sole office person at Prime Boiler in the Nisku branch, I had the opportunity to perform the roles of several departments where other companies or our head office had several people operating them. I performed your basic office duties as well as shipping/receiving, parts department, Safety coordinator, Project coordinator, QC administrator and Purchaser. My greatest accomplishment while working for Prime Boiler was how I transformed the parts room into an efficient cost-saving space. I tackled the piles of unidentified boiler parts, familiarized myself with them, and placed them into labelled bins with the coordinating part number. This resulted in time savings for billing, ordering, picking, and an accurate inventory for re-ordering. • Performed the role of Office manager, Parts Coordinator and Shipping/Receiving in the Nisku Branch • Coordinated service technicians, welders, water haulers, and inspectors to arrive at remote sites at the appropriate times for completion of annual recertification’s or repairs on boilers in the field • Presented safety orientations for visitors at the Nisku facility and ensured they are up to date in our safety compliance regulations and procedures data base • Negotiated pricing and created purchase requisitions for parts, shop consumables, 3rd party repairs, and office supplies • Create, manage, monitor, and update all documentation on job projects • Work with Quality Control Manager to ensure compliance with regulations and update procedures database • Updated several Oilfield companies on the status of their equipment in the Devon, Grand Prairie and Nisku yard/shops on a regular basis • Assisted Accounts Receivables in following up with customers open account invoices and scheduled payments to be received Show less

Technical Resource Coordinator

• Nov 2011 - Aug 2014

The last three years that I worked for Nabors Drilling, I was the Technical Resources Coordinator. I assisted in rolling out rig upgrades, while still managing the rig boilers and fleet of Loaders. • Managed repairs, yearly certification, inspections, delegation, as well as the purchase and disposal of the Boiler Fleet (91) and Loader Fleet (61)• Assisted Technical Resource Manager by performing all admin when rolling out Rig upgrades to ensure the work is completed/arrive on time• Negotiated pricing and created purchase requisitions for new Rig Components, parts, re-certifications, and repairs Show less

Inventory Control Coordinator

• Jul 2006 - Nov 2011

In my first 5 years at Nabors Drilling, my main role was performing inventory audits on all the company capital assets while managing the truck fleet and remote communications. I love inventory, and ensuring all the data in the system is accurate and everything is accounted for. I am meticulous and consistent and like to have everything organized. • Responsible to maintain and ensure current information databases and related documents of equipment are accurate and up to date. (i.e. Certification, repairs, transfers, correspondence and reports)• Coordinate, prepared and reconciled inventory audits on all our company capital assets twice a year. (All Rigs (86), Rack-sites and Repair sites)• Responsible for the: input/set up, tagging, tracking, and integrity of all data entered on capital assets/Rig Components• I managed the truck fleet (100+) which included; purchase and disposal; repairs, insurance, registration, recalls, CVIP, transfers, and GPS installation/tracking• Coordinated with yard Foreman, Rig Manager and Drilling Superintendent to have equipment sent to locations when proposed• Purchase products, services, and supplies for designated rigs and/or departments. Ensured the product arrived on time, received and submitted all paperwork where needed.• Purchased, programmed, and shipped/received all communication equipment (Cell phones, Rig Phones, Telulars, 2-Way Radio's) Show less

Computer Operations Supervisor

• Jan 1998 - Jun 2006

In my eight years at Value Drug Mart Associates Central office, I worked my way up from the entry level Computer operator to the Computer Operations/File Maintenance Supervisor. I was the ‘Go-To’ person for our in house software program for many problems that arose from all different departments within our company. It was all there that I mastered item maintenance set up (which had to be accurate as it included UPC’s, descriptions, and pricing), I was a key player in the setting up of a new POS (Point of Sale) system, provided ongoing support for the EOD‘s (Electronic ordering devices), and was pivotal in streamlining the data that was entered. • Hire, train, supervise and schedule staff; motivating them to achieve the highest level of accuracy while still meeting deadlines and following protocols • Forecasted a year in advance the weekly workload of outgoing and internal deadlines to assist several departments and store owners with workload volumes and expectation. • Transmitted the item database daily and advertised file weekly to all 32 Point of Sale Customers error-free • Participated in store orientation to all new customers and staff orientation to new staff members • Coordinated and prepared for total warehouse Inventory • Provided on-call after hour support for assistance in the IT department for shift work operators. • Created a Standard Operating Procedures Manual for in house software program describing the information required in every field and why. This assisted in: training new staff, directing programmers, and standardizing the information entered • Maintained and assisted in new program installations within the Distract Specialized System and was referred to as the “go to” person for several departments when problems arose within the software • Created an Electronic Ordering Device Manual that was adopted by all Remote Order Entry customers. All ROE device errors could then be resolved by the device holder with this step-by-step manual Show less