Experience

Cancer Council Victoria

• Non-profit Organization Management
• 200 - 300 Employee

• Supporter engagement co ordinator

  • Oct 2022 - Present



PROBE Group

• South Africa
• Services for Renewable Energy
• 1 - 100 Employee

• Team Leader

  • Oct 2021 - Nov 2022

• Quality Assurance Specialist

  • Jul 2021 - Oct 2021



Stellar

• United States
• Software Development
• 1 - 100 Employee

• Support Agent

  • Jan 2021 - Jul 2021



bp

• France
• Business Consulting and Services
• 1 - 100 Employee

• Customer Service Representative

  • Feb 2020 - Jan 2021

  handling inbound enquiries regarding loyalty program, responding to emails, basic IT trouble shooting, investigating claims regarding missing points, assisting business customers with general enquiries. handling inbound enquiries regarding loyalty program, responding to emails, basic IT trouble shooting, investigating claims regarding missing points, assisting business customers with general enquiries.



LanguageLoop

• Australia
• Translation and Localization
• 100 - 200 Employee

• Customer Service Representative

  • Jul 2019 - Sep 2019

  handling all inbound enquiries, managing contractor bookings, complaints management and providing feedback to contractors. handling all inbound enquiries, managing contractor bookings, complaints management and providing feedback to contractors.



HomeRepair

• Saudi Arabia
• Consumer Services

• Repair Co Ordinator

  • May 2017 - May 2019

  handling all imbound enquiries including claim coverage, claim progress, maintenance requirements and booking repairs. Managing trade schedules, complaints management and managing trade rectifications. handling all imbound enquiries including claim coverage, claim progress, maintenance requirements and booking repairs. Managing trade schedules, complaints management and managing trade rectifications.



Carlton & United Breweries

• Australia
• Manufacturing
• 700 & Above Employee

• Sales And Service Specialist

  • Aug 2016 - Mar 2017

  inbound sales enquiries and order processing inbound sales enquiries and order processing



civic compliance victoria

• Customer Service Representative

  • Apr 2014 - Sep 2015

  Advise clients of their rights and responsibilities under the law relating to Police, Local and State Government matters Advise clients of their rights and responsibilities under the law relating to Police, Local and State Government matters



Homeside Home Loans

• South Africa
• Financial Services

• Customer Service Representative

  • Mar 2011 - Sep 2011

  Inbound mortgage servicing, setting up amd closing accounts, general banking enquiries Inbound mortgage servicing, setting up amd closing accounts, general banking enquiries



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Oct 2010 - Feb 2011

  inbound enquiries amd escalated enquiries for landline faults inbound enquiries amd escalated enquiries for landline faults