Shantal Baker (BBA, MBA, ADV DIP MA)

Regional Branch Manager -KZN (Imperial Truck) at Imperial
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Contact Information
us****@****om
(386) 825-5501
Location
Durban, KwaZulu-Natal, South Africa, ZA
Languages
  • English Full professional proficiency

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Experience

    • South Africa
    • Truck Transportation
    • 700 & Above Employee
    • Regional Branch Manager -KZN (Imperial Truck)
      • Nov 2020 - Present

      Managing the region efficiently and profitably, closely monitoring OPEX and ensuring maximum recoveries by strategically putting in measures to increase overall profitability, Management of all staff and Fleet, Ensuring utilization is above budgeted by successfully planning and forecasting of the fleet on hand, Manage and oversee all Pricing, Sales, Administration and HR functions in the region, Managing the region efficiently and profitably, closely monitoring OPEX and ensuring maximum recoveries by strategically putting in measures to increase overall profitability, Management of all staff and Fleet, Ensuring utilization is above budgeted by successfully planning and forecasting of the fleet on hand, Manage and oversee all Pricing, Sales, Administration and HR functions in the region,

    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Regional Sales Manager-KZN & Eastern Cape (Imperial Car Rental)
      • Jun 2017 - Apr 2020

      Manage various sales and marketing channels which includes high nett worth Accounts. Managing various portfolios which includes Goverment, International and Corporate. Manage all sales activities. Manage all brand awareness activities and marketing initiatives for two brands. Management of sales specialist to ensure company objectives are met. Management of all new business development and accounts management activities in the region. Management of the channels pricing activities to ensure companies profitability. Responsible for the retention and credit management of client. Financial management and reporting of uptrading and downtrading of accounts. Show less

    • France
    • Oil and Gas
    • 700 & Above Employee
    • Business Development Manager- LPG (Bulk and Cylinder Sales)
      • Jun 2014 - Jun 2017

      •Project coordinator- assist projects with new installations, meet with contractors to ensure safety standards are met and workmanship is done correctly and timorously. . New business development and account management. Follow marketing trends. . Management of tenders and projects in KZN. •Manage existing key accounts by monitoring volumes, advising clients accordingly and conduct monthly reviews on all clients. •Ensure Existing clients deliveries are met on time by liaising directly with clients and Totalgaz Logistics to ensure smooth delivery schedules. Manage and grow distributor channel in KZN. •Conduct feasibility studies before approving a Bulk customer to make sure they are doing the necessary volumes to have a Bulk tank. •Liaise directly with fire department and projects to gain approval for a Bulk tank. •Site visits to ensure all HSEQ is met and equipment is in good condition. •Train customer on LPG safety, conduct awareness programs. •Conduct competitor analysis. •To retain and grow bulk customer base by maintaining and coordinating companies bulk (Direct consumers) sales, to maintain and increase market share and profitable margins by achieving objectives and targets. •Create Brand awareness and conduct marketing research. •To work with sales, marketing to identify programs development needs, obtain technical data and to schedule programs. •To effectively manage all existing contracts and ensuring resigning when required. •To effectively ensure that clients comply to the group/local regulations HSEQ requirements. •Ability to generate new ideas and find cost effective solutions to clients. •Contribute to technical training services and site operational/strategic initiatives. •Develop effective working relationships with internal stakeholders to identify critical business needs and translate these into product related and health and safety training solutions. •Maintains communications with customers to ensure effectiveness of training. Show less

    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Sales Marketing Manager
      • Jul 2011 - Jun 2014

      o Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. o Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. o Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analysing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand. o Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans. o Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share. o Run promotions through direct contact with merchants, clientele and distributors using a variety of communications methods, such as radio, mall displays, mail and internet to create a desirable image for the product on offer. o Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development. o Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities. o Provides information by collecting, analysing, and summarizing data and trends. Show less

Education

  • CIMA The Chartered Institute of Management Accountants
    Advanced Diploma in Management Accounting, Accounting and Finance
    2019 - 2019
  • MANCOSA
    Masters in business- MBA, Business/Commerce, General- specialising in strategy and business.
    2015 - 2017
  • IMM Graduate School
    Bachelor of Business Administration (BBA), Business management, Financial management, Business research, Statistics, marketing management
    2014 - 2015
  • IMM Graduate School
    National diploma marketing management, International Marketing, strategy, economics, brand management, retail management
    2011 - 2014
  • Protea Secondary
    Matric, matric
    1995 - 1999
  • Imperial logistics
    CERTIFICATE, MANAGEMENT DEVELOPMENT PROGRAM (MDP)
    2018 - 2019

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