Experience

Vital Pakistan Trust

• Pakistan
• Non-profit Organizations
• 1 - 100 Employee

• Administrative Officer

  • Nov 2020 - Present



The Aga Khan University Hospital (Pakistan)

• Pakistan
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Supervisor

  • Jan 2018 - Aug 2019

  A. Communications, coordination and collaboration• answer phone calls promptly, respond appropriately and deliver messages timely and accurately to concerned staff• notify any unusual observations in the work area to immediate supervisor• establish and maintain effective relationship with co-workers• collect, distribute and dispatch mails to the addresseeB. Administrative• make logistic arrangements for official meeting and events and coordinate with ancillary/support service department if required• maintain and monitor predetermined levels of office supplies stock• demonstrate efficiency in typing of memos, letters, reports, audit results and minutes of the meetings for immediate supervisor• coordinate maintenance related complaints and provide follow-up and report to immediate supervisor• arrange appointments for immediate supervisor as and when required• assist and participate in marketing related activities• assist administration in disposal related activitiesC. Personal Attribute• demonstrate commitment to the institution; and seeks out opportunities for improving job related knowledge and skills• must be regular, punctual & well groomed and observe uniform code at all times• demonstrate caring, courteous manners and helpful attitude at all times while dealing with visitors, doctors, co-workers and support services staff• ensure timely completion of assigned tasks.D. Other• perform front line staffs responsibilities as and when needed or as directed by supervisor• handle transport related activities ensuring that set protocols related to transport is followed and with AKUH Transport Department (if required)• responsible for managing utility bills• generate ROPs and ensure timely submission of the same to finance• any other task assigned by supervisor.

• Senior Finance Assistant

  • Mar 2014 - Dec 2017

  •Record admission/discharge/transfer in the system to ensure that all related information is kept updated. •Ensure that all information relating to patient admission is recorded in a timely and professional manner. •Provide information to the customers regarding admission, billing, Financial Counselling and complete discharge process as and when required.•Billing related activities which includes verifying the transfer of all charges to patient bills, post the manual data into billing system.•Collect inpatient payments form the patients as per policy and procedure of patient’s admission office.•Preparing and finalize of patient bills related to Inpatient and Surgical Day Care.•Coordinating with various service departments for accuracy of patient’s charges record and clarify the patient and corporate related queries.•Handling of Patient and Attendant complain.•Coordinate with Welfare and Corporate department.•Prepare refund voucher and process with approval.•Involve in extensive public dealings, dealing with all kind of corporate services. •Assist in preparing reports and providing information about panel client receivables and day care surgeries.

• Unit Receptionist

  • Jan 2013 - Feb 2014

  • Manage main reception area in the in-patient and out-patient units• Provide administrative services, which includes handling phone calls; coordinating with service departments such as maintenance, pharmacy, housekeeping, patient admission and billing etc• Facilitate patients/relatives/visitors as required• Update on-line patient charging• Handle patient complaints• Maintain proper inventory of the supplies required in the unit• Schedule /maintain patient appointments for doctors.• Cash Handling. • Confirmation Calls to Patients. • Coordinate with Supervisor and Doctors to Arrange patients for the clinic according to a proper schedule.



Aga Khan Education Service

• Pakistan
• Non-profit Organizations
• 300 - 400 Employee

• Administrative Assistant

  • Nov 2009 - Sep 2010

  Enter all types of data entries in software Maintain stock register. Handle all expenses through petty cash. Correspondence with the Parents. Prepare all types of Letters and Draft Assist the Head Teacher. Correspondence with Teachers and Student Affair officer regarding various types of issues. Enter all types of data entries in software Maintain stock register. Handle all expenses through petty cash. Correspondence with the Parents. Prepare all types of Letters and Draft Assist the Head Teacher. Correspondence with Teachers and Student Affair officer regarding various types of issues.



Hakim Sons Films

• Graphics Designer and Cameraman

  • Jun 2003 - Oct 2009

  Editing of photos on ‘Adobe Photoshop’ Dealing with clients. Movie Making Editing of photos on ‘Adobe Photoshop’ Dealing with clients. Movie Making