Shanoon Shan

Operations Manager at Upkeep Office Facilities
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Contact Information
Location
Bengaluru, Karnataka, India, IN
Languages
  • English Full professional proficiency
  • Malayalam Native or bilingual proficiency
  • Hindi Native or bilingual proficiency
  • Arabic Elementary proficiency
  • French Elementary proficiency

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Credentials

  • Appreciation certificate
    Inclusive India Economic Forum
    Nov, 2017
    - Sep, 2024
  • Appreciation certificate
    IDBI Federal Life Insurance
    Nov, 2016
    - Sep, 2024

Experience

    • India
    • Facilities Services
    • 1 - 100 Employee
    • Operations Manager
      • Apr 2022 - Present

      Formulating strategy, improving performance, procuring material and resources and securing compliance. Mentor my team members, find ways to increase quality of services and implement best practices across all levels. Formulating strategy, improving performance, procuring material and resources and securing compliance. Mentor my team members, find ways to increase quality of services and implement best practices across all levels.

    • India
    • Financial Services
    • 500 - 600 Employee
    • Senior Analyst
      • Oct 2019 - Mar 2022

      Where I Issue Policy to Direct Customer in US with effective Quality Auditing Invoicing Deed of Trust Grand deed Lender Details Map of Property Location Iclose Application Where I Issue Policy to Direct Customer in US with effective Quality Auditing Invoicing Deed of Trust Grand deed Lender Details Map of Property Location Iclose Application

    • India
    • Financial Services
    • 700 & Above Employee
    • Internship Trainee
      • Oct 2017 - Nov 2017

      Selling the Business software to Merchants across Kerala, India. Where I was able to convince the Clients and sell the Products also solving the clients queries regarding the software, Providing quality customer service. Selling the Business software to Merchants across Kerala, India. Where I was able to convince the Clients and sell the Products also solving the clients queries regarding the software, Providing quality customer service.

    • India
    • Financial Services
    • 700 & Above Employee
    • Internship Trainee
      • Jun 2017 - Aug 2017

      I have done 2 months real time internship from "KARVY STOCK BROKING LTD" as financial analyst, where I got the efficient knowledge in stock market and other financial services. I have done 2 months real time internship from "KARVY STOCK BROKING LTD" as financial analyst, where I got the efficient knowledge in stock market and other financial services.

    • Information Services
    • 1 - 100 Employee
    • Customer Service Consultant
      • Nov 2016 - May 2017

      Worked with one of the Sutherland's client "Amazon.com". Where I learned to solve the customer queries regarding the orders, being a part of customer empathy, Making customer happy. Worked with one of the Sutherland's client "Amazon.com". Where I learned to solve the customer queries regarding the orders, being a part of customer empathy, Making customer happy.

Education

  • Amity Education Group
    Master's degree, Finance and operations
    2016 - 2018
  • St joseph degree college, kurnool
    Bachelor's of business management, Business Administration and Management, General
    2013 - 2016

Community

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