Experience

FDC

• South Africa
• Advertising Services
• 1 - 100 Employee

• Account Relationship Manager

  • Aug 2023 - Present

• Junior Account Manager

  • May 2023 - Aug 2023

  Leadership:- Lead the internal team to deliver weekly objectives successfully.- Maintain harmonious, high-performance culture in your pod.Operational:- Provide timely and professional customer service to clients, acting as a point ofcontact across different time zones.- Assist with building and maintaining positive relationships with clients, andsupporting the implementation of tailored communication strategies.- Help to develop clear objectives and execute strategies for each client, collaboratingwith internal teams as needed.- Support the preparation and analysis of performance reports, and assist with sharinginsights and recommendations with clients and internal stakeholders.- Assist with challenging client requests, proposing solutions to improve workflowefficiency.- Provide technical support to clients regarding LinkedIn's products and services, underthe guidance of senior colleagues.- Collaborate with cross-functional teams to achieve successful outcomes for clients.- Support the identification and pursuit of new business opportunities with existingclients. Possible upsell opportunities into the agency- Monitor lead numbers increasing or decreasing and make strategic changes toincrease any declines or capitalise on increases.- Monitor content performance increases or decreases for clients and make strategicchanges to increase any declines or capitalise on the increase.- Assist with managing the onboarding process for new clients, ensuring a smoothtransition to our services.- Assist with finalising project agreements and service level agreements, and ensuringthat all terms are understood and agreed upon. Show less

• Account Executive

  • Feb 2022 - May 2023

  Responsible for LinkedIn Profile Management and Lead Generation. I work with global C-Suite clients across industries, these have included software development, construction, financial services, and food and beverage services.My role is to understand the client's goals and objectives, their targeting and company products or services.My responsibilities include: Developing curated marketing messaging.Strategy planning to win business leads.Lead Generation, increase lead interest to grow business. Client Relationship Management. Show less



Black Marketing - Enhancing Your Personal Brand on LinkedIn to Find You New Clients/Investors/Job

• Singapore
• Advertising Services
• 1 - 100 Employee

• Account Relationship Manager

  • Aug 2023 - Present

• Social Seller

  • Feb 2022 - Aug 2023

  My role at Black Marketing involves executive client management and lead generation services.Helping clients achieve business objectives through LinkedIn.Profile Management - management of clients personal LinkedIn profile.Lead Generation - B2B strategy planning for more business leads.



Umhlanga Arch

• South Africa
• Real Estate
• 1 - 100 Employee

• Marketing Manager

  • Mar 2020 - Present

  Initiate, support, coordinate, manage and report on key marketing projects that align with the brand strategy across various aspects of the Umhlanga Arch Development. • Campaign Ideation and Management • Digital Marketing: Social Media Management and Google AdWords • Content Creation & Management • Relationship Management • Sales and Letting: Commercial & Retail • Retail Asset Management Initiate, support, coordinate, manage and report on key marketing projects that align with the brand strategy across various aspects of the Umhlanga Arch Development. • Campaign Ideation and Management • Digital Marketing: Social Media Management and Google AdWords • Content Creation & Management • Relationship Management • Sales and Letting: Commercial & Retail • Retail Asset Management



FreeFrom Food

• Durban, KwaZulu-Natal, South Africa

• Product Launch Manager

  • Aug 2019 - Mar 2020

  My role at FreeFrom Food was to assist this company in their launch period. With a mission close to my heart and a shared interest in healthy, allergy free food this business partnership was one of joy and passion. Assisted early stage business launch and startup. Assisted sourcing of ingredients and suppliers. Assisted with food photography styling and social media management. Applied industry research and knowledge. My role at FreeFrom Food was to assist this company in their launch period. With a mission close to my heart and a shared interest in healthy, allergy free food this business partnership was one of joy and passion. Assisted early stage business launch and startup. Assisted sourcing of ingredients and suppliers. Assisted with food photography styling and social media management. Applied industry research and knowledge.



Green Mango Promotions - Corporate promotional gifts, branding, work wear and events management

• Kloof, KZN, South Africa

• Corporate Branding and Promotions

  • 2014 - 2015

  In my role as a sales representative my day-to-day activities involved: Sourcing new clients through canvassing, cold calls and networking. Corporate client management and sales. In my role as a sales representative my day-to-day activities involved: Sourcing new clients through canvassing, cold calls and networking. Corporate client management and sales.