Experience

Vital Mechanical Service

• United States
• Facilities Services
• 1 - 100 Employee

• Sales & Marketing Coordinator

  • May 2023 - Present

• Sales Coordinator

  • Dec 2022 - May 2023



SCM Lighting

• Theatrical Designer

  • Jun 2012 - Present

  Work collaboratively with other designers to realize the vision of the director; effectively communicate ideas with a team; set and achieve personal goals with firm deadlines in an ever-changing environment; assure safety for staff and audience while working in high-pressure situations; experienced in lighting design, props design, and stage management. Work collaboratively with other designers to realize the vision of the director; effectively communicate ideas with a team; set and achieve personal goals with firm deadlines in an ever-changing environment; assure safety for staff and audience while working in high-pressure situations; experienced in lighting design, props design, and stage management.



SeaTac Lighting & Controls

• United States
• Architecture and Planning
• 1 - 100 Employee

• Inside Sales Support

  • Aug 2022 - Nov 2022

  Analyzed incoming quote requests and processed appropriately, creating estimates for fixture costs for both represented and competing brands; identified equal alternate fixtures for competing brands and drafted proposals to submit represented products as approved substitutions on a variety of construction jobs. • Took initiative to create an automated Excel sheet to search for representative firms by brand, increasing productivity of data entry for new quote requests. Analyzed incoming quote requests and processed appropriately, creating estimates for fixture costs for both represented and competing brands; identified equal alternate fixtures for competing brands and drafted proposals to submit represented products as approved substitutions on a variety of construction jobs. • Took initiative to create an automated Excel sheet to search for representative firms by brand, increasing productivity of data entry for new quote requests.



Akvelon, Inc.

• United States
• Software Development
• 700 & Above Employee

• Office Program Manager

  • Jan 2022 - Aug 2022

  Onboarded all new employees, both local and remote; directly assisted HR/Compliance Director; supervised and trained administrative assistants; researched new office solutions; planned and executed office events; coordinated travel arrangements for employees.• During closure of Russian offices due to the Ukraine war, facilitated air travel and accomodations for nearly 200 employees. Required quick reaction times and adaptability as airlines and booking sites continued to pull out of Russia.• Created automated task tracking boards in Jira for several departments.• Audited 7 years of personnel files.• Managed a $150k+ office remodel, including coordinating with architects and contractors, choosing finishes, and selecting new furnishings.• Created new graphics for company-branded items. Show less

• Associate Project Manager

  • May 2021 - Jan 2022

  Worked directly with multiple client companies (including Reddit and Doordash) to manage contractor needs for existing teams; built relationships with new engineering managers to create new contractor teams within existing client companies; tracked open roles and candidate status for all client teams.•Optimized existing tracking documents to be consistent format across all clients.•Filled in for Client Partner Director during all vacation and sick time.•Created training documents and client contacts sheets to bring new project managers up to speed on individual client procedures. Show less

• Lead Recruiting Coordinator

  • Feb 2021 - May 2021

  Edited and reformatted candidate resumes to match company standards, including editing ESL resumes for grammar; coordinated with 10 offshore offices to schedule and connect interviews and technical screenings; followed all active roles and candidates and updated digital and physical tracking boards appropriately.• Hired and trained new administrative assistants and recruiting coordinators.• Monitored and distributed tasks.• Created training documents.

• Recruiting Coordinator

  • Jul 2019 - Feb 2021

  Edited and reformatted candidate resumes to match company standards, including editing ESL resumes for grammar; coordinated with 10 offshore offices to schedule and connect interviews and technical screenings; followed all active roles and candidates and updated digital and physical tracking boards appropriately.• Hired and trained new administrative assistants and office managers.• Created resume templates to standardize resume formats across all 10 offices, leading to increased productivity in the proofreading stage• Awarded Employee of the Month in September 2019. Show less

• Administrative Assistant

  • May 2019 - Jul 2019

  Performed general office support duties such as answering phones and responding to emails; organized public and storage spaces within the office; ordered office and kitchen supplies; created and organized files for personnel and contracts; event planning; associated with travel arrangements for visitors from offshore offices.• Assisted CEO by researching special projects and scheduling personal appointments.• Acted as property manager for 4 different corporate housing properties.



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Retail Experience Consultant- Keyholder

  • Aug 2018 - Apr 2019

  Educate customers on the features and specs of a variety of home electronics; suggest add-ons for SmartHome control integration; build trust with customers through troubleshooting and account assistance; assisted with product resets. • Monitored and ordered non-inventory supplies, and owned all weekly marketing changes. • Created comprehensive lists of price changes to communicate with team, learning new formats for price-change communication. • Passed on key knowledge to coworkers. Educate customers on the features and specs of a variety of home electronics; suggest add-ons for SmartHome control integration; build trust with customers through troubleshooting and account assistance; assisted with product resets. • Monitored and ordered non-inventory supplies, and owned all weekly marketing changes. • Created comprehensive lists of price changes to communicate with team, learning new formats for price-change communication. • Passed on key knowledge to coworkers.



Lands'​ End

• Merchandising Associate

  • Sep 2017 - Jul 2018

  Helped with planning and executing floor resets; restocked inventory as needed and demonstrated excellent customer service. • Maintained price integrity.• Used downtime to research products not offered in store to be better prepared to anticipate customer needs.

• Sales Lead- Department Manager

  • Nov 2016 - Sep 2017

  Trained and coached associates on product knowledge; hired and developed a high-performing team. • Developed relationships and built trust with regular customers.• Planned and executed visual resets for new campaigns. • Evaluated and processed returns from a variety of sources.• Maintained daily communication with Lands' End district manager, as well as Sears' store management team.

• Sales Coodinator- Supervisor

  • Sep 2015 - Nov 2016

  Motivated associates to reach sales goals and leading by example with sales and customer service.• Reset store for new campaigns.• Maintained price integrity.

• Fulfillment Associate

  • Mar 2016 - Nov 2016

  Stocked incoming vendor products to appropriate bins using RF scanners in warehouse facility; maintained expected production rates with an emphasis on quality and safety; quickly analyzed saleability of products, checking for damage and correct item descriptions. • Frequently volunteered to be cross-trained to other tasks. • Only reprimanded once for miscounted product Stocked incoming vendor products to appropriate bins using RF scanners in warehouse facility; maintained expected production rates with an emphasis on quality and safety; quickly analyzed saleability of products, checking for damage and correct item descriptions. • Frequently volunteered to be cross-trained to other tasks. • Only reprimanded once for miscounted product



Teavana

• United States
• Retail
• 300 - 400 Employee

• Stock/Barista

  • Feb 2013 - Jan 2016

  Educated customers on the benefits and flavors of more than 100 varieties of tea; restocked floor. • Ordered new inventory and store supplies • Reset store for new campaigns. • Tracked and unloaded incoming shipments. Educated customers on the benefits and flavors of more than 100 varieties of tea; restocked floor. • Ordered new inventory and store supplies • Reset store for new campaigns. • Tracked and unloaded incoming shipments.



Sears Holdings Corporation

• Fulfillment Associate

  • Mar 2014 - Sep 2015

  Remained motivated to self-select and scan products from online customer orders using a handheld electronic device. • Packed and shipped orders with a high level of accuracy. • Organized and cycle counted stock rooms on a weekly basis; unboxed and processed new product shipments to be floor-ready. Remained motivated to self-select and scan products from online customer orders using a handheld electronic device. • Packed and shipped orders with a high level of accuracy. • Organized and cycle counted stock rooms on a weekly basis; unboxed and processed new product shipments to be floor-ready.

• Consultative Sales

  • Nov 2011 - Jul 2013

  Used active listening and discovery questions to find the right product for customers; up-sold accessories and services; kept department clean, organized and stocked; provided customer service and answered questions via phone. • Awarded “Best of Blue” twice for going above and beyond expected matrices. Used active listening and discovery questions to find the right product for customers; up-sold accessories and services; kept department clean, organized and stocked; provided customer service and answered questions via phone. • Awarded “Best of Blue” twice for going above and beyond expected matrices.