Shannon Ballard

Chief Strategy Officer (CSO) at Jan Kelley
  • Claim this Profile
Contact Information
Location
Burlington, Ontario, Canada, CA

Topline Score

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 2 ratings
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

You need to have a working account to view this content. Click here to join now
Wayne Harriman, MBA

Jan Kelly went above and beyond to help us identify gaps in our customer experience. Shannon expertise and enthusiasm was a key factor in helping us improve. She not only displayed how we desire to treat our customers, but she set realistic expectations, and then not to just met them, but she exceeded them in unexpected and helpful ways.

Bev Philp

Shannon was a respected member of the Blue Mountain Marketing team. She was organized, creative, nimble, committed, friendly and generally a pleasure to work with during her employment at the resort.

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.
You need to have a working account to view this content. Click here to join now

Experience

    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Chief Strategy Officer (CSO)
      • Oct 2022 - Present

    • Vice President Customer Innovation
      • Aug 2013 - Oct 2022

    • Director of Marketing
      • Aug 2008 - Aug 2013

      • Responsible for leading the strategic development and execution of League wide national marketing campaigns including brand management, cause marketing, ticketing, licensing and sponsorship partnerships as well as annual planning. • Accountable for customer demand, brand affinity, project and program leadership. • Directed all functional areas for the Canadian Football League’s 100th Grey Cup initiatives. • Led the successful execution for the national Grey Cup 100 Train tour presented by RONA; a 10 week, 150 stop rail and mobile tour, the largest experiential marketing activation done in the history of the CFL. • Experienced in managing government funding and reporting both at a provincial and federal level. • Key contributor to the management and execution of the Canada Post and Canadian Mint 2012 100th project which released over 5 million circulation Loonies and 50 million circulation stamps into the marketplace. • Directed the development and execution of a national, bilingual, curriculum based education program in partnership with Canadian Geographic. • Worked with the Prime Minister’s office to include Grey Cup and amateur football imagery in the Canadian Passport starting May 2013. • Key stakeholder in the development and execution of the first national Reebok jersey launch in 2012. Worked with the member clubs and retail partners to execute a successful launch campaign which resulted in an increase in jersey licensing sales of 60%. • Developed and launched the CFL’s first League- wide, national cause marketing platform - CFL PINK. Responsible for the continued success as CFL PINK is now in its third year and is collaboration between broadcast, member clubs, licensing and partnerships. • Spearheaded the brand development of the Grey Cup for 101 and beyond. Introduced a new brand approach resulting in a dynamic multi use logo application for broadcast, licensing, print, digital and embroidery. Show less

    • Poland
    • Hospitality
    • 1 - 100 Employee
    • Manager of Events, Partnerships and Public Relations
      • Sep 2002 - Aug 2008

      • Developed the yearly marketing strategy, brand development, marketing plans and collateral. Increased visibility in the marketplace, drove customer satisfaction and developed mutually beneficial marketing partnerships. • Developed, pitched, and negotiated major corporate and industry partnerships resulting in over $3.0 million in sales in 2 years. • Account management of all Blue Mountain corporate partnerships and alliances including client needs fulfillment and post sponsorship communication and reporting. • Creation of strategic alliances with companies such as Molson, TELUS, Pepsi & Volkswagen. • Directed the annual public relations and media relations strategy as well as on-going crisis communications. • Managed the CSR platform as well as the corporate giving and donations portfolio. - From the ground up, developed and executed a four-season experiential marketing and communications program for Blue Mountain Resort and the Village at Blue Mountain to drive aggressive business objectives. - Managed 20+ events per annum with a cross functional teams of over fifty people. - Directed all aspects of the events spectrum including creative, technical and logistical elements as well as brand building, marketing and communication strategies. Show less

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Course Instructor - Marketing Strategy
      • 2005 - 2007

      • Instructed a second year marketing strategy course. • Redeveloped syllabus and course content. • Instructed a second year marketing strategy course. • Redeveloped syllabus and course content.

    • United States
    • Travel Arrangements
    • 300 - 400 Employee
    • Business Development Manager
      • Jun 2001 - Sep 2002

      • Lead the commercial leasing at Blue Mountain Resort for the Village at Blue Mountain, a $22 Million dollar commercial asset. • Successfully negotiated and executed financially sound commercial leases, as well as managing the on-going tracking and analysis of financial assets. • Lead the commercial leasing at Blue Mountain Resort for the Village at Blue Mountain, a $22 Million dollar commercial asset. • Successfully negotiated and executed financially sound commercial leases, as well as managing the on-going tracking and analysis of financial assets.

Education

  • Queen's University
    BAH Arts and Science, Politics and International Development
  • Customer Experience Professional Designation

Community

You need to have a working account to view this content. Click here to join now