Shannon Caller-Martin
Student Tutor at Crawley College- Claim this Profile
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English Native or bilingual proficiency
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French Professional working proficiency
Topline Score
Bio
Lisa Garza
Shannon joined our team and quickly developed into a natural leader. She honed her skills and initiated programs that remain highly relevant and successful to this day. Mature beyond her years, Shannon is eager to find solutions for challenges and partner with team mates and co-workers to achieve a positive outcome. Shannon would be a great asset to any team or organization.
Richard A. Milewski
Shannon took the Mozilla London office from a disorganized mess to a smoothly running operation. She managed to keep the office together even when descended upon by huge numbers of visitors from other Mozilla offices coming to or through London for trade shows and conferences. He resourcefulness saved the day many times when equipment shipments went astray or event plans had to be rethought at the last minute. After putting in a stellar performance managing the London office she went on to supervise office managers for all of Mozilla's European offices. Shannon is a consummate professional and a warm, friendly person. I'm lucky to have had the chance to work with her.
Lisa Garza
Shannon joined our team and quickly developed into a natural leader. She honed her skills and initiated programs that remain highly relevant and successful to this day. Mature beyond her years, Shannon is eager to find solutions for challenges and partner with team mates and co-workers to achieve a positive outcome. Shannon would be a great asset to any team or organization.
Richard A. Milewski
Shannon took the Mozilla London office from a disorganized mess to a smoothly running operation. She managed to keep the office together even when descended upon by huge numbers of visitors from other Mozilla offices coming to or through London for trade shows and conferences. He resourcefulness saved the day many times when equipment shipments went astray or event plans had to be rethought at the last minute. After putting in a stellar performance managing the London office she went on to supervise office managers for all of Mozilla's European offices. Shannon is a consummate professional and a warm, friendly person. I'm lucky to have had the chance to work with her.
Lisa Garza
Shannon joined our team and quickly developed into a natural leader. She honed her skills and initiated programs that remain highly relevant and successful to this day. Mature beyond her years, Shannon is eager to find solutions for challenges and partner with team mates and co-workers to achieve a positive outcome. Shannon would be a great asset to any team or organization.
Richard A. Milewski
Shannon took the Mozilla London office from a disorganized mess to a smoothly running operation. She managed to keep the office together even when descended upon by huge numbers of visitors from other Mozilla offices coming to or through London for trade shows and conferences. He resourcefulness saved the day many times when equipment shipments went astray or event plans had to be rethought at the last minute. After putting in a stellar performance managing the London office she went on to supervise office managers for all of Mozilla's European offices. Shannon is a consummate professional and a warm, friendly person. I'm lucky to have had the chance to work with her.
Lisa Garza
Shannon joined our team and quickly developed into a natural leader. She honed her skills and initiated programs that remain highly relevant and successful to this day. Mature beyond her years, Shannon is eager to find solutions for challenges and partner with team mates and co-workers to achieve a positive outcome. Shannon would be a great asset to any team or organization.
Richard A. Milewski
Shannon took the Mozilla London office from a disorganized mess to a smoothly running operation. She managed to keep the office together even when descended upon by huge numbers of visitors from other Mozilla offices coming to or through London for trade shows and conferences. He resourcefulness saved the day many times when equipment shipments went astray or event plans had to be rethought at the last minute. After putting in a stellar performance managing the London office she went on to supervise office managers for all of Mozilla's European offices. Shannon is a consummate professional and a warm, friendly person. I'm lucky to have had the chance to work with her.
Credentials
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CACHE Level 2 Certificate in Counselling Skills
NCFEApr, 2019- Oct, 2024 -
Level 1 Welding Skills
City & GuildsApr, 2019- Oct, 2024 -
CACHE Level 2 Certificate in Information, Advice or Guidance
NCFEMar, 2019- Oct, 2024 -
Level 2 Certificate in Principles of Business Administration
NCFEAug, 2018- Oct, 2024 -
Level 2 Certificate in Understanding Behaviour that Challenges
CACHEAug, 2018- Oct, 2024 -
CIEH Food Safety Level 2
The Chartered Institute of Environmental HealthMay, 2009- Oct, 2024 -
Full UK Driving Licence
Driver and Vehicle Licensing Agency (DVLA)Jun, 2013- Oct, 2024 -
First Aid in the Workplace
St John AmbulanceMar, 2015- Oct, 2024 -
Fire Safety Marshal
St John AmbulanceOct, 2012- Oct, 2024 -
First Aid in the Workplace
St John AmbulanceMar, 2011- Oct, 2024
Experience
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Crawley College
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United Kingdom
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Education Administration Programs
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100 - 200 Employee
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Student Tutor
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Oct 2018 - Present
Supporting a caseload of approximately 250 students from enrolment to completion of their course. This support includes: • Welfare and emotional support • Delivering and facilitating weekly sessions about employment skills, British Values and Positive Behaviour Management. • Monitoring attendance• Supporting challenging behaviour and getting students back on track through a referral process. • Working closely with curriculum areas.• Taking Safeguarding disclosures and making referrals• Providing information, advice and guidance. • Signposting to external support services. Show less
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Executive Assistant
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Feb 2018 - Oct 2018
My job roles included: * Providing administrative services to the Principal, Vice Principal and Senior Management Team* Project managing College wide projects and programs.Additional projects have included: * Providing Health & Wellness benefits to staff at the College * Supporting Learners in exams with Additional Learning Support
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La Ruche qui dit Oui !
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France
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Consumer Services
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100 - 200 Employee
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Project Manager: Office Relocation
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Jun 2016 - Sep 2016
My job roles included: * Advising CEO & CFO on office location * Sourcing and contracting relocation company * Project managing the office relocation with buy in from key members of staff * Project managing the office build, including construction, furnishings and vendors. * Creation of floor plans My job roles included: * Advising CEO & CFO on office location * Sourcing and contracting relocation company * Project managing the office relocation with buy in from key members of staff * Project managing the office build, including construction, furnishings and vendors. * Creation of floor plans
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Mozilla
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United States
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Software Development
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700 & Above Employee
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European Office Services Supervisor
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Nov 2013 - Jun 2016
*November 2013 - May 2014: Located in LondonMy job roles included: * Managing European Offices: staff, buildings and vendors* Hiring, performance reviews and compensation cycles of my direct reports. * Remotely supporting the Taipei office* Balancing $2.1 million budget* Supporting global space planning and MAC (moves, adds and changes)* Supporting global ergonomics program* Project managing company wide initiatives opening, moving and decommissioning offices: LON, PAR and BER* Managing and supporting international events* Conducting safety and risk assessment reviews* Managing construction in existing offices and new office builds. * Providing cost analysis and metrics to CEO to support recommendations for EU region. * Supporting IT/AV servicesAdditional Projects * Provided coaching on time management and productivity methods* Created and project managed Global Events Program* Created, Managed and Decommissioned Paris Apartment for business travellers* Supported large external conferences: Mobile World Congress* Reduced carbon footprint of EU offices* Supported creation of Change Management plan for Diversity and Inclusion initiative* Supported EU Audio Visual equipment upgrade (I also frequently travel on behalf of Mozilla) Show less
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Global Travel Manager
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Nov 2013 - Jun 2016
My job roles include: * Managing Global Distribution System (GDS)* Creating and improving company policy* Managing a travel team based in the United States of America, Canada and France.* Working a 24/7 on-call emergency service* Negotiating discounts and rates with airlines, hotels and black car servicesAdditional Projects:* Providing Mozilla's leadership team with European travel insight* Gathering metrics and providing data analysis for CFO/COS* On-boarded new travel vendors* Synced GDS with HRIS system for data uploads* Implemented Single Sign On features* Collaborated on a Request for Proposal for our Travel Program* During RFP process; Interviewed potential new partners Show less
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Office Services Coordinator
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Jul 2012 - Nov 2013
(1 year as a contractor)My job roles included: * Calendar, events and administrations management * Invoicing & corporate credit card reconciliation * Shipping and receiving * Health and safety, including fire safety* Service request systems (Service Now)* Supporting IT help deskAdditional Projects: * Decommissioned two Paris offices* Opened new Paris office* Increasing capacity of offices* Organising large corporate events* Improved fire safety protocol Show less
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Crawley Borough Council
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United Kingdom
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Government Administration
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200 - 300 Employee
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Supervisor
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Oct 2011 - Jul 2012
Skills gained: Logistical support, vendor management and price negotiation skills.
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Team Leader
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May 2010 - Oct 2011
Skills gained: People management and ability to act under pressure
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Catering Assistant
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Apr 2009 - May 2010
Skills gained: Communication and customer service
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Parkwood Community Leisure
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United Kingdom
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Commis Chef
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Apr 2011 - Jul 2012
Skills gained: Reactive decision making, information processing and to follow direct commands. Skills gained: Reactive decision making, information processing and to follow direct commands.
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Education
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The Open University
Bachelor of Science - BSc (Honours), Forensic Psychology -
2009 - 2011
College of Richard Collyer
3 A Levels -
2004 - 2009
Thomas Bennett Community College
GCSE, 12 GCSEs (A - C)
Community
