Experience

New Dimension Group

• United States
• Mental Health Care
• 1 - 100 Employee

• Medical Assistant

  • Aug 2018 - Present

  •Maintain provider schedule •Perform injections •Process incoming refill request from patients and pharmacies •Complete insurance prior authorizations in a timely manner •Assist patients with patient assistance applications for their medications •Schedule deliveries of medications from manufacturers through the patient assistance pharmacy •Meet with pharmaceutical representatives •Preserve organization of medication samples, and incoming patient medication •Maintain provider schedule •Perform injections •Process incoming refill request from patients and pharmacies •Complete insurance prior authorizations in a timely manner •Assist patients with patient assistance applications for their medications •Schedule deliveries of medications from manufacturers through the patient assistance pharmacy •Meet with pharmaceutical representatives •Preserve organization of medication samples, and incoming patient medication



Onslow Memorial Hospital

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Patient Access Clerk

  • Sep 2017 - Jul 2018

  • Greeted and Registered Patients • Verified all patient information and insurance details • Collected co-payments • Answered Patient and Visitor Questions • Greeted and Registered Patients • Verified all patient information and insurance details • Collected co-payments • Answered Patient and Visitor Questions



CONVERGYS CORP

• United States
• Construction
• 1 - 100 Employee

• Customer Service Representative

  • Mar 2017 - Sep 2017

  • Track and Reroute Packages for FedEx • Schedule pickups of packages • Created Cases for disputed deliveries • Answered common questions from customers • Transferred customers to correct department • Track and Reroute Packages for FedEx • Schedule pickups of packages • Created Cases for disputed deliveries • Answered common questions from customers • Transferred customers to correct department



Ryder Supply Chain Solutions

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Logistics and Transportation Coordinator

  • Mar 2013 - Jul 2017

  • Completed accurate, timely scheduling and dispatching of trucks to ensure product flow meets customer demands • Tracked shipments so that accurate, up-to-date information can be provided regarding any shipment • Added, adjusted, and cancelled routes according to customer need • Communicated all delays to in plant personnel, and determined plant down time to ensure plant protection • Answered multi-line telephone system and performed phone conferences within plant personnel and carriers • Resolved Carrier Issues over the phone Show less



New Hanover Regional Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Program Analyst

  • May 2012 - Mar 2013

  • Processed medical record requests • Accommodated emergency cases in the basic schedule • Prepared agendas and organized daily schedules • Processed patient information, adhering to HIPAA protocol • Facilitated patient billing using in depth knowledge of medical billing, coding, and accounting • Used medical terminology and knowledge of working of health care practices to address daily office needs • Obtained prescription requests and fax to patient pharmacies • Processed medical record requests • Accommodated emergency cases in the basic schedule • Prepared agendas and organized daily schedules • Processed patient information, adhering to HIPAA protocol • Facilitated patient billing using in depth knowledge of medical billing, coding, and accounting • Used medical terminology and knowledge of working of health care practices to address daily office needs • Obtained prescription requests and fax to patient pharmacies



Doctor's Office

• Hospitals and Health Care

• Medical Office Assistant

  • Aug 2008 - Dec 2011

  • Maintained provider schedule • Scheduled appointments based on patient needs • Maintained patient medical records, bookkeeping and updated other office records • Processed medical claims, provided documents to insurance agencies, coordinated pharmaceutical representative’s appointments and ordered all necessary medical supplies • Read and route incoming mail, and replied to relevant correspondences • Prepared correspondences on behalf of doctor, handled accounts received and payable Show less