Experience

Clarocity Valuation Services

• United States
• Financial Services
• 1 - 100 Employee

• QC Analyst

  • Mar 2014 - Present

  Review appraisals, desk appraisals, MVP products, and BPOs on a nation-wide basis for USDA, Freddie Mac, Fannie Mae, Chase, and several Credit Unions. Experience in calling appraisers and requesting revisions to appraisal deficiencies per engagement letter. Work high volume days (including some weekends and holidays), while meeting / exceeding closing deadlines. Review appraisals, desk appraisals, MVP products, and BPOs on a nation-wide basis for USDA, Freddie Mac, Fannie Mae, Chase, and several Credit Unions. Experience in calling appraisers and requesting revisions to appraisal deficiencies per engagement letter. Work high volume days (including some weekends and holidays), while meeting / exceeding closing deadlines.



JPMorgan Chase

• United States
• Investment Management

• Negotiator

  • 2008 - Nov 2013

  Selected to train and monitor new employees, including procedures and systems training Familiar with Government lending policies and regulatory initiatives – FHA, USDA, VA, FNMA, FHLMC, HUD, DOJ timelines, HAFA Program, OCC guidelines Thorough in gathering borrower information, verifying loan documents and reviewing file documentation to guide each loan from preapproval to closing Negotiates and closes large volume sales of defaulted loans working closely with Attorneys, Agents, sellers and third party vendors Monitor heavy call volumes closely for national call center – inbound and outbound calls with emphasis on FDCPA compliance and customer service



DR Horton

• United States
• Real Estate

• Loan Processor

  • 2005 - 2007

  Regarded as one of the company’s most productive loan processors, handling an average of 40 files monthly Review and verify borrowers’ income, credit reports, employment histories, property appraisals and title information to prepare loan applications for underwriting submittal Ensure compliance with company policies, underwriting guidelines and lending-program requirements Maintained close contact with Loan Officer and borrower providing constant update to assure customer satisfaction



Wells Fargo Home Mortgage

• United States
• Banking

• Loan Processor/ Team Lead

  • 2001 - 2005

  Promoted to Team Lead, within 6mos, resulting from outstanding reviews and production Identify, implement, and oversee process improvements across department Collect and track all documentation and information needed to close loans in a timely fashion Reviews residential loan application files to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities and length of employment and verifies credit reports (FICO, pay history, validate debts, other real estate owned)