Shannon Torcato
Event Lead at City of Kitchener- Claim this Profile
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English Native or bilingual proficiency
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Hindi Professional working proficiency
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Konkani Native or bilingual proficiency
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French Limited working proficiency
Topline Score
Bio
Credentials
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Foundations: Data, Data, Everywhere
GoogleMay, 2023- Sep, 2024 -
1 Mentorship Sessions
adplist.orgMar, 2023- Sep, 2024 -
Preparing to Get a Job in Data Analytics
LinkedInMar, 2023- Sep, 2024 -
Autodesk Fusion 360 Integrated CAD/CAM/CAE
CourseraAug, 2020- Sep, 2024 -
Intro to Digital Manufacturing with Autodesk Fusion 360
CourseraJun, 2020- Sep, 2024 -
The Fundamentals of Digital Marketing
Google Digital GarageMay, 2020- Sep, 2024 -
Fundamentals of Digital Image and Video Processing
CourseraApr, 2020- Sep, 2024 -
Crash Course on Python
CourseraMar, 2020- Sep, 2024
Experience
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City of Kitchener
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Canada
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Government Administration
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700 & Above Employee
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Event Lead
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May 2023 - Present
• Spearheaded the planning and successful execution of large-scale events, leading a diverse team of over 7 professionals. Demonstrated leadership and collaboration skills by fostering communication among team members, delegating responsibilities to ensure seamless coordination and efficient event delivery for over 10,000 guests. • Acted as the primary point of contact for clients and stakeholders, effectively addressing inquiries, concerns, and feedback throughout the event lifecycle. Maintained a client satisfaction rate of 95% through attentive communication and responsiveness. Show less
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University of Waterloo
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Canada
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Higher Education
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700 & Above Employee
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Event Staff
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Jun 2022 - Dec 2022
• Worked with a diverse team of over 50 individuals while maintaining high standards and communication.• Organized venue according to OUA G1 and G2 standards for over 1,500 spectators for sporting events.• Improved customer satisfaction ratings by 20% through prompt and effective handling of customer enquiries.
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Communications Specialist
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May 2022 - Aug 2022
• Collaborated internationally with Teachers Without Frontiers, a social organization in Pakistan for a project to improve the learning objectives of the grade 8 History curriculum.• Articulated the learning objectives, gathered online resources namely, interactive games, videos, worksheets, and tutorials matching the grade 8 level, and submitted to the client on a weekly basis.• Instrumental for collecting and processing the right messages to be sent, received, and understood by the right people. Hence, ensuring collaboration and effective communication between team members. Show less
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Healthway Hospital Goa
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India
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Hospitals and Health Care
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1 - 100 Employee
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Biomedical Engineer Intern
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May 2019 - Jun 2019
• Collaborated with a team of 3 engineers in various areas of medical technology, resulting in a 20% increase in equipment uptime and a 15% reduction in maintenance costs. • Carried out preventative maintenance routines, inspections, and evaluations on 200+ pieces of medical equipment, resulting in a 95% reduction in equipment downtime and a 30% increase in equipment lifespan. • Collectively achieved NABH accreditation through effective documentation and equipment inventory information by collaborating with hospital management and staff. Show less
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Education
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2021 - 2022
University of Waterloo
Master of Engineering - MEng, Electrical and Computer Engineering -
2017 - 2021
Vellore Institute of Technology
Bachelor of Technology - BTech, Biomedical/Medical Engineering
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