Experience

BizzyCar

• United States
• Software Development
• 1 - 100 Employee

• Business Development Manager

  • Apr 2023 - Present

  BizzyCar is a partner of OEM’s locating, converting and automating the recall management process for Dealers providing an industry leading ROI guarantee. BizzyCar is a partner of OEM’s locating, converting and automating the recall management process for Dealers providing an industry leading ROI guarantee.



PHMG

• United Kingdom
• Advertising Services
• 700 & Above Employee

• Business Development Manager

  • Aug 2022 - Apr 2023

  Award-winning skilled sales professional with PHMG – the world’s leading provider of audio branding. Based in the UK with North American Headquarters in Chicago, IL, PHMG are experts in audio branding since 1998. PHMG helps clients around the world to connect to their customers through sound – including some of the world’s biggest brands such as Audi, Coca-Cola and Adidas. With a talented team of producers, copywriters, voice-over artists and account managers, PHMG allows its clients to shout about their work – crafting an audio brand that strikes a note with customers every time they call. Clients have a lot to say, and our product portfolio – On-Hold Marketing, Auto Attendant, and Out-of-Hours Messaging – help them say it in the most brand consistent way. PHMG is a proud member of the ICS. Following a recent in-depth survey by this organization, the company scored higher than the UK average in every category, with a 97% satisfaction rate. These exceptional results prove an unwavering commitment to customer care. Contact me at 612-730-9013 or shannon.tiede@phmg.com to discover how your business can sound as good as it looks. Show less



A2Z Sync

• United States
• Software Development
• 1 - 100 Employee

• Business Development Manager

  • Feb 2022 - Aug 2022

  With the A2Z Sync system of software, implementation and training dealers can provide one seamless customer experience from online to in-store. With the A2Z Sync system of software, implementation and training dealers can provide one seamless customer experience from online to in-store.



vAuto

• United States
• Software Development
• 300 - 400 Employee

• Regional Sales Manager

  • Oct 2017 - Feb 2022

  At vAuto, our software is about reimagining how you bring together people, data and processes to create value for your customers and maintain a competitive advantage in a digital-first world. Partnering with vAuto helps your organization transform into a digital company by developing new capabilities.Prospecting is a huge part of this business. My approach to prospecting is multi-pronged. It encompasses the use of email, video, phone, snail mail and in-person visits. Hunting is in my nature. It's what I do best. Whether looking to connect with Dealer Principles, CFOs, CTOs, General Managers, Inventory Directors or Comptrollers my approach is professional and effective.I develop strategic solutions to help with the overall business challenges automotive executives face. Data (a broad topic) is different for each company. I take time to understand and dive into the individual complexities of each one of my clients to bring them the best possible outcomes across all their lines of business. - Sales- Inventory Management- Customer Service- Finance & Insurance- Service- Fixed Operations- Business DevelopmentI represent an entire team of experts responsible for helping our customers in the Inventory Management work space, navigate down the road of Digital Transformation.In addition, I work side by side with Cox Automotive business units to identify and implement Intelligent Business Applications solutions, including building relationships with Industry leaders within the Cox ecosystem; driving the process for specific, strategic sales automation processes, along with developing and delivering marketing demand generation programs within Cox Automotive Business Applications such as VIN Solutions, X-time, DealerTrak, Manheim, Clutch, Dealer.com, Autotrader, Kelley Blue Book, Homenet and others. Show less

• Sr. Product Specialist - Cox Automotive

  • Dec 2015 - Dec 2017

  As a Product Specialist, I educated dealers about how Conquest, vAuto's new car software, can eliminate stocking mistakes, pricing guesswork, incentives chaos and unnecessary margin concessions. In this role, I was part of a team that has helped dealers: - Eliminate the time-consuming complexity of managing factory incentives - Make smarter trades using patented data and insight - Increase traffic with more effective listings that are easy to manage - Increase volume by stocking the specific cars their market really wantsHunting, forecasting, building a robust pipeline, monthly revenue targets, maintaining client satisfaction and achieving quarterly KPI's were met or exceeded.We grew our business exponentially year over year. The fastest growing, most profitable business unit in Cox Automotive. Show less



Haystak Digital Marketing

• United States
• Advertising Services
• 1 - 100 Employee

• Regional Product Specialist - Cox Automotive

  • Jul 2015 - Dec 2015

  Developed & executed digital marketing campaigns on various platforms for Cox Automotive clients Implemented & ensured proper tracking and attribution Monitored and reported performance of campaigns Effectively managed budgets throughout the month Managed and optimized campaigns utilizing best practices Collaborated with client facing teams on research and strategy Demonstrated enthusiasm and passion for growing skills and facing new challenges Assisted team members with questions, tasks, and trainings as needed Proactively communicated and managed account expectations Show less



Kelley Blue Book

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Regional Product Specialist - Cox Automotive

  • Jun 2011 - Dec 2015

  Retained and grew client base by providing customers with creative revenue-generating marketing and advertising solutions using Cox Automotive products, services, and technologies. Knew and kept current on all company’s products and services and educated dealers on new products as they rolled out. Created and delivered presentations to existing and new customers. Owned the customer experience. Thought and acted in ways that put our customers first and exceeded their expectations. Show less



Autotrader US

• United States
• Advertising Services
• 700 & Above Employee

• Regional Digital Marketing Specialist - Cox Automotive

  • Mar 2010 - Dec 2015

  Promoted and delivered on-site operation of Autotrader and KBB products, drove product / solution utilization and potential revenue impact with our customersMaintained in-depth knowledge of Autotrader and KBB products in their assigned domain, including product settings, features & benefits, system functionality, and settings cause & effect relationshipsEffectively customized training curriculum and consulting to dealer needs and presented products in a clear, concise manner, demonstrating functionality of the system and answering dealership questions through on-site dealership trainingsEffectively troubleshooted questions and issues within their domain of products to meet each individual customer’s needsWorked with dealer leadership teams to create a customized training plan based on their staffing needs, determine, and plan any dealer work needed to be successful, advised and consulted on software/hardware needsParticipated in product development and enhancement review sessions to continue development as a ATC/KBB subject matter expertCommunicated all dealership training documentation, including training agenda, daily training reports with class attendance and training issues, training recaps, support tickets, and other training communication, recorded all documentation in Salesforce softwareKept up to date on current automotive trends and best practices to ensure educational content and consulting is relevant to provide maximum value to dealerships Engaged and participated with ATC/KBB Training Team to partner and coach new team membersParticipated/Conducted/Organized team meetingsScheduled travel in accordance with department practices and Cox Automotive company guidelines and policies Show less

• Advertising Consultant - Cox Automotive

  • Feb 2007 - Mar 2010

  Retained and grew client base by providing customers with creative revenue-generating marketing and advertising solutions using Cox Automotive products, services, and technologies.Knew and kept current on all company’s products and services and educated dealers on new products as they rolled out.Created and delivered presentations to existing and new customers.



CBS

• United States
• Entertainment Providers
• 700 & Above Employee

• Sr. Account Executive

  • Feb 2005 - Apr 2006

  Grew sales across key local advertisers within the Minneapolis-St.Paul market. Exceeded monthly sales targets by an average of 44% Gre new local business revenue from advertisers by aligning their marketing objectives with CBS Radio's portfolio of local advertising and marketing solutions. Leveraged relationships and a proven ability for closing deals. Sold across platforms: spot sales, digital, mobile, events and sponsorships in a highly competitive media market . Utilized my sales and communication skills to develop, maintain, and enhance advertising relationships. Maintained a complete contact list of local decision makers in the Twin Cities market Spent at least 50% of work time engaging in sales and solicitations outside of the office Proactively prospected and perpetually grew my contact list Engaged and strategized with senior level executives on the client side to demonstrate how CBS Radio could help meet their objectives Rookie of The Year and Most Direct New Business Winner Show less



Capella University

• United States
• Higher Education
• 700 & Above Employee

• Enrollment Director

  • Apr 2004 - Feb 2005

  Utilized organization and forecasting methodology to build and manage a strong sales cycle and pipeline. This entailed multiple points of contact per individual learner to help identify correct educational solutions. Guided prospects through Capella’s consultative enrollment process: qualifying readiness and fit, investigating and discovering needs, understanding motivations, presenting features and financing options, recommending programs and customized solutions, asked for the business when appropriate and always listened to the needs of the learner. Typical day involved continuous customer interaction throughout the majority of the day on the phone & email Individual inquiries were focused on our degree (Bachelor, Master, or PhD) programs. A variety of service standards were measured such as availability, talk time, adherence to contact strategy & protocols, pipeline management, backlog, record keeping, forecasting, etc. Leveraged automation tools and complex software applications to manage learner data. Committed to continuous training and development to become an experts on a dynamic, evolving product offering. Established credibility was essential and Enrollment Counselors were responsible for utilizing extensive product knowledge. Team participation: Counselors were expected to operate as a team, dedicated to meeting customer expectations and reinforcing a high quality, end-to-end learner experience. This entailed supporting colleagues, taking active part in team discussions and 1:1 call coaching sessions, and providing constructive feedback to management. Improving learner persistence by creating personalized pathways for learners, by assessing needs and being transparent and clear with all learners so they are making fully informed decisions. Show less



Star Tribune

• United States
• Media Production
• 700 & Above Employee

• Classified Sales Rep

  • Jun 2003 - Apr 2004

  Prospected for new business via outside sales calls Developed techniques to get in front of decision makers of local businesses and set sales appointments to discuss Star Tribune classified advertising solutions Learned the needs of new business and provide effective marketing solutions and campaigns by developing advertising proposals Maintained customer files and information Effectively built relationships with clients and prospects Assisted with copy and layout Used creative approaches to solving problems and conceptualize new product opportunities Worked as a team with all Multi-Media Reps to represent Star Tribune and McLatchey Company products Show less



Burst Media

• Greater Boston Area

• Account Executive

  • May 2001 - Jan 2003

  Sold online advertising sales through a network that offered customized advertising solutions and effective advertisement management technology to web publishers. Sold online advertising sales through a network that offered customized advertising solutions and effective advertisement management technology to web publishers.



KMOJ-FM RADIO

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• On Air Personality

  • Oct 1987 - Jan 1990

  On-Air radio personality for Urban station in Twin Cities Market. On-Air radio personality for Urban station in Twin Cities Market.