Shannon Tapp

at Navy Cyber Defense Operations Command
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Contact Information
Location
Virginia Beach, Virginia, United States, US

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Credentials

  • Certified Information Systems Security Professional (CISSP)
    (ISC)²
    Jul, 2010
    - Oct, 2024

Experience

    • United States
    • Armed Forces
    • 1 - 100 Employee
      • Mar 2017 - Present

      Division Officer for Enterprise Capabilities (N63), directly responsible for capability planning, system security, management, coordination, performance, and operational/technical support of all Navy centrally managed global Defensive Cyber Operations (DCO) capabilities in support of the NCDOC and CTF 1020 mission as the Navy’s Cyber Security Service Provider (CSSP). Subject matter expert for development, analysis, and programmatic direction of all aspects of Navy’s enterprise cyber defense capabilities. Functions as the principal technical administrator and advisor for all enterprise capabilities and the CND mission area. Expert advisor in information systems technology, cybersecurity, and applications in support of NCDOC mission. Technical authority responsible for a significant portion of the Navy's operational mission area within Computer Network Defense. Show less

      • Mar 2017 - Present

      Principal technical advisor for enterprise capabilities to the Computer Network Defense (CND) mission area to include CTF 1020. Expert advisor in info sys technology, security & applications in support of enterprise network defense for operational mission and readiness.Subject matter expert for enterprise capabilities for CND mission. Provides expert knowledge of Information Assurance, Computer Network Defense, and DOD Architecture to develop and manage capabilities supporting NCDOC and CTF 1020 missions to defend the Navy.Serves as an expert advisor for development, analysis, and programmatic direction of all aspects of Navy enterprise cyber defense. Provide technical guidance, direction and operational supervision on all Navy Enterprise CND Capabilities including the Navy Enterprise Sensor Grid (170+ sensors, McAfee NSP, Cisco FirePower and GOTS IDS), Enterprise Splunk deployment, Tier 3 Logging Solution, Federated Splunk solutions, Enterprise Data Integration, and Cloud Defense Integration efforts.Lead project manager for enterprise solution overhauls, upgrades, and implementations Lead and direct mission performance for enterprise capabilities division to increase efficiency and productivity. Leads efforts for distributing CND capabilities external to NCDOC to enhance cyber security situational awareness out to the fleet.Communicate with all stakeholders; internal and external to the organization.Leads and supervises a division of highly trained over achievers of technical and development staff in support of core enterprise capabilities, providing for Cyber Defense Operations and Computer Incident Response missions Navy wide. Coach, mentor and lead personnel within a technical team environment. Provides counsel and advice for employee development and career opportunities. Tracks employee progress and quality of performance. Executes supervisory duties to include planning, work schedules, deadlines, and standards of excellence for work performance. Show less

      • May 2011 - Feb 2017

      Provide 50% supervisory 50% technical/operational support for enterprise capabilities missionSupervise the day to day operation of over 15 technical and development staff in support of core enterprise capabilities, providing for Cyber Defense Operations and Computer Incident Response missions Navy wide.Subject matter expert (SME) for enterprise capabilities for Computer Network Defense (CND) mission. Provide in-depth knowledge of Information Assurance, Computer Network Defense, and DOD Architecture to develop and manage capabilities supporting NCDOC's mission to defend the Navy portion of the Global Information Grid.Advisor for information systems technology, security, and applications in support of Navy enterprise network defenseServes as an expert advisor for development, analysis, and programmatic direction of all aspects of Navy enterprise cyber defense. Coach, mentor and lead personnel within a technical team environment.Provide technical guidance, direction and day to day operational supervision to the Capability Managers for Navy Cyber Defense Operations Command on all Navy Enterprise Computer Network Defense (CND) Capabilities including the Navy Enterprise Sensor Grid (150+ sensors, McAfee NSP and GOTS IDS), NetIQ Sentinel Security Information and Event Management (SIEM), Enterprise Log Rollup (Loglogic), and Splunk deployment. Provide input to the senior leadership with regards to the architecture, recommending changes for the environment, the delegation of tasks to team members, and performing complex tasks with regards to operations and maintenance for the environment.Lead project manager for enterprise solution overhauls, upgrades, and implementations Communicate with stakeholders at multiple levels, including those internal and external to the organization such as SPAWAR, C10F, FLTCYBERCOM, and DISA. Show less

      • Aug 2009 - May 2011

      Integrated, coordinated and provided operational/technical support of Navy centrally managed global CND capabilities in support of the NCDOC mission. Managed complex problems, often driven by innovations in advanced technology.Designed, modified and assisted in maintaining Enterprise CND systems to include the Navy Enterprise Sensor Grid, CND Security Information/Event Management (SIEM) System, Prometheus (a Network Domain Awareness System) and other CND enabled devices.Provided technical management, coordination and integration of all aspects of NCDOC CND capability effort.Implemented NCDOC CND strategic capabilities mission functions and tasks transforming CND efforts which drive synergy across DoD and command level initiatives.Organized and directed command departments on utilizing and enhancing all CND capabilities for NCDOC and its customers .Represented Navy as the CND and NETOPS SME in providing joint, strategic, and tactical level analysis for Navy Network Security. Advisor to senior leadership on the new computer defense policy and directives to ensure implementation and execution of sound operational defenses.Developed detailed technical and non-technical briefings to the chain of command on future development and implementation of capabilities and strategies. Drafted capability documents, integration and test plans, and performs risk assessment management.Project Manager for NCDOC development initiatives to include Project Management Plans, Project Schedules and Timelines .Implemented and maintained Information Assurance (IA) in accordance with security programs, policies and measures to protect the availability, integrity, authentication, confidentiality, and non-repudiation of NCDOC IT assets. Show less

    • United States
    • Armed Forces
    • 1 - 100 Employee
      • May 2008 - Aug 2009

      Managed and led project/task execution to include technology insertion activities. These activities require coordination and liaison with all layers of Command and across multiple engineering domains to achieve required results. Analyzed architectures and devices (including wireless) transferring voice, data, and imagery using automated toolsAnalyzed results of network simulationsPlanned, designed, and provided operational support of communications/network management tools to include integration within architectures Project IA Officer for the SPAWAR Network Common Operating Picture Project (NETCOP). Managed IA and security for information systems project. Controls the issuance of all IP addresses and the registration of assets in the Command Computer Security database. Ensured all applicable security measures identified in IA Vulnerability notices are applied. Performed vulnerability scans of project systems. SME on DoD and military operations, specifically decision-support tools and technologies to aid in the goal of assured communications. Conducted exercises and implementation of customers’ network management strategies, policies, and processes. Applied network modeling of high-level system architectures to develop communications/network models in OPNET Technologies’ suite of tools that are identical in function to customer’s architectures, with actual and projected network environment.Configured models to emulate transport and routing protocols, traffic patterns, failure scenarios, and application deployments to project network behavior. Designed and developed enterprise operational models in communications and network environments.Provided presentations on technical subjects relative to communication networks analysis using modeling and simulation tools. Served on boards and teams; bringing modeling and simulation tools and technology to others and providing solutions to improve ability to analyze communication networks and applications. Show less

      • May 2008 - Aug 2009

      Managed and led project/task execution to include technology insertion activities. These activities require coordination and liaison with all layers of Command and across multiple engineering domains to achieve required results. Analyzed architectures and devices (including wireless) transferring voice, data, and imagery using automated toolsAnalyzed results of network simulationsPlanned, designed, and provided operational support of communications/network management tools to include integration within architectures Project IA Officer for the SPAWAR Network Common Operating Picture Project (NETCOP). Managed IA and security for information systems project. Controls the issuance of all IP addresses and the registration of assets in the Command Computer Security database. Ensured all applicable security measures identified in IA Vulnerability notices are applied. Performed vulnerability scans of project systems. SME on DoD and military operations, specifically decision-support tools and technologies to aid in the goal of assured communications. Conducted exercises and implementation of customers’ network management strategies, policies, and processes. Applied network modeling of high-level system architectures to develop communications/network models in OPNET Technologies’ suite of tools that are identical in function to customer’s architectures, with actual and projected network environment.Configured models to emulate transport and routing protocols, traffic patterns, failure scenarios, and application deployments to project network behavior. Designed and developed enterprise operational models in communications and network environments.Provided presentations on technical subjects relative to communication networks analysis using modeling and simulation tools. Served on boards and teams; bringing modeling and simulation tools and technology to others and providing solutions to improve ability to analyze communication networks and applications. Show less

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Computer System Analyst III
      • Feb 2005 - May 2008

      Provided network analysis using modeling and simulation techniques. Performed high-level system architecture modeling for Office of Domestic Preparedness in support of RF Networks, Department of Homeland Security for the Homeland Security Information Network, and US Air Force Central Command SW Asia Area. Integrated disparate network management tools into one uniform view of the network providing an interactive operating environment to manage the network by utilizing various OPNET Technologies products. Integrated HP Openview, Ciscoworks, Concord eHealth and numerous other network management tools to accurately create network models and architectures to analyze results of various network simulations (failure analysis, flow analysis, what-if scenarios, traffic patterns). Provided management, configuration support, & analysis for optimizing network capabilities. Provided analysis reports, technical documentation, and create user manuals. Conducted briefings to senior leaders of US Central Command (USCENTCOM), Department of the Navy, and Defense Information Systems Agency on the advantages of modeling and simulation within their network operations. Led an integrated product team w/ OPNET Technologies Inc. & customers to improve the optimization of networks using modeling and simulation. Conducted NetCOP integration within USCENTCOM’s AOR, with on-site support at Camp Victory Baghdad, Iraq; Bagram Air Base Afghanistan; Camp Lemonier Djibouti; Camp Arifjan Kuwait; Camp As Sayliyah, Qatar; Bahrain, and Tampa, FL. Provided application analysis and modeling for United States Marine Corps for C2PC and CPOF testing. Provided technical expertise & implementation of the Operational Data Collection Analysis pilot efforts of the Army CIO/G-6 in support of Army Global Network Operations Security Center in analyzing traffic from SW Asia and the European Theater. Show less

    • Program Manager / Systems Engineer
      • Jun 1998 - Dec 2004

      Provided engineering support for Lucent Technologies telecommunications service provider products: Access Point IP Services Router, CBX 500 Multi-service WAN Switches, GX 550 Multi-Service WAN Switches, and Stinger MRT DSL Access Concentrators. Technologies utilized included ATM, Frame Relay, Circuit Emulation, IP and MPLS. Conducted product and process implementation. Established new product line setup and process control implementation to include new hardware and software system setups. Communicated with customers to track products, processes, and issues. Maintained test equipment inventory and functionality. Conducted formal training and provided on-the-job training to technicians. Ensured all preventative maintenance and calibrations were completed on time and to specification. Provided customers with informative facility tours. Implemented TL9000 quality management system successfully for site certification. Oversaw day-to-day management of repair programs totaling $2M revenue annually. Managed customer relationship by leading and motivating the repair teams to deliver products that met or exceeded customer expectations. Prepared and delivered business review presentations with the customer. Led project planning that included initiation, tracking, review, and reporting to senior management and customer. Ensured that repair teams follow ISO14001 and TL9000 quality standards. Diagnosed, repaired and conducted quality assurance of computer motherboards and telecommunication network backbone switches. Earned promotion to System Engineer due to expert knowledge of motherboard circuits and network backbone switch operation. Show less

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Air Traffic Control Radar Technician
      • Jun 1994 - Jun 1998

      Maintained airspace images for air traffic control operations by networking radar tracks into command and control center. Conducted preventative and corrective maintenance of tactical radar and computer display systems used to safely and effectively guide incoming aircraft. Ensured all electronic repairs and preventative maintenance were completed on schedule and to specification. Diagnosed and repaired an intricate antenna control problem resulting in a total cost savings $90,000. Provided special technical assistance to other organization to bring equipment back to operational status. Conduct refresher training for radar technicians of other air traffic control units. Meritoriously promoted for exemplary proficiency, attention to detail and personal initiative within the occupational specialty. Show less

Education

  • Virginia Tech
    Master of Technology - MTech, Information Technology
    2006 - 2011
  • McKendree University
    Bachelor of Science - BS, Computer and Information Sciences, General
    2000 - 2003
  • University of Louisville
    Computer Engineering, 3.22
    1999 - 2000

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